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BEC RidgeWave 6900, User Manual

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Appendix 

99 

 

                                              

 

BEC 6900 R21 / RidgeWave 6900 User Manual

 

 

A

PPENDIX

:

 

P

RODUCT 

S

UPPORT 

&

 

C

ONTACT

 

 

If you come across any problems, please contact the dealer from where you have purchased the 
product. 

 

 
 

Contact BEC @ 

http://www.bectechnologies.net

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 
 
MAC OS is a registered Trademark of Apple Computer, Inc. 

 

Windows 10/8/7 and Windows Vista are registered Trademarks of Microsoft Corporation.

 

Summary of Contents for RidgeWave 6900

Page 1: ...Last revised September 2019 Version release v1 2 User Manual BEC 6900 R21 RidgeWave 6900 4G LTE Outdoor Router...

Page 2: ...ves the right to change and make improvement to this manual at any time without prior notice No part of this document may be reproduced copied transmitted in any form or by any means without prior wri...

Page 3: ...TING KIT INSTALLATION USING LP2S MOUNTING KIT 9 MOUNTING KIT INSTALLATION USING RT4R MOUNTING KIT 12 ROUTER INSTALLATION INSTRUCTIONS 19 SYSTEM RECOVERY PROCEDURES 22 CHAPTER 3 BASIC INSTALLATION 23 N...

Page 4: ...NFIGURATION 49 Interface Setup 49 Internet 49 LAN 52 Loopback 56 Advanced Setup 57 Firewall 57 Routing 58 Dynamic Routing 59 NAT 61 VRRP 66 Static DNS 67 QoS 68 Time Schedule 70 Mail Alert 71 Access M...

Page 5: ...Restart 93 Auto Reboot 94 Diagnostics Tool 95 CHAPTER 5 TROUBLESHOOTING 97 Problems with the Router 97 Problem with LAN Interface 97 Recovery Procedures 98 APPENDIX PRODUCT SUPPORT CONTACT 99 FCC STAT...

Page 6: ...et GPoE so both data and power can be sent from the unit Designed for Challenging Rugged Deployments The BEC 4G LTE ODU is designed for the toughest industrial environments With IP68 hardened enclosur...

Page 7: ...900 User Manual Quick Start Wizard Support a WEB GUI page to install this device quickly With this wizard simple steps will get you connected to the Internet immediately Firmware Upgradeable Device ca...

Page 8: ...usinesses rural areas and the underserved Operational Mode Bridge or Routed mode Network Protocols and Features IPv4 IPv6 or IPv4 IPv6 Dual Stack NAT static v4 v6 routing and RIP 1 2 DHCPv4 v6 Univers...

Page 9: ...Port Number and IP Address IPv4 IPv6 Management Quick Installation wizard Web based GUI for remote and local management IPv4 IPv6 Firmware upgrades and configuration data upload and download via web b...

Page 10: ...ns Physical Interface 10 100 1000 Gigabit Ethernet LAN with IEEE802 3at compliant Gigabit PoE PD SIM slot for the SIM card from Telco ISP LED Indicators Power LAN PoE LTE and Internet Physical Specifi...

Page 11: ...Kit LP2S or RT4R Do not remove open or repair the case yourself Contact with your Internet Service Provider or have it repaired at a qualified service center Use the supplied PoE Power over Ethernet i...

Page 12: ...able LED STATUS DESCRIPTION 1 Power Orange System is either in initial startup phase or has boot failure Green System is up and ready Off No input power 2 LAN PoE Orange Transmission speed is at 10 10...

Page 13: ...tor Green Flashing quickly RSSI from 81 to 69 dBm Good signal condition Orange Flashing quickly RSSI from 99 to 81 dBm Fair signal condition Orange Flashing slowly RSSI less than 99 dBm Poor signal co...

Page 14: ...Attach the Stainless Steel Bracket to the Enclosure Attach the stainless steel bracket to the back of the BEC 4G LTE ODU enclosure then use the supplied M6 Washer Spring Washer and M6x15 screws in th...

Page 15: ...1 3 25 4 76 2mm The BEC 4G LTE ODU must be directed towards the nearest base station Fix the stainless steel bracket to the pole by using the supplied stainless hose clamps 1 3 Use a flat head screwd...

Page 16: ...verview Mounting Kit Installation Using LP2S Kit 11 BEC 6900 R21 RidgeWave 6900 User Manual 3 Proper Grounding to Complete the Installation Attach the grounding wire to the BEC 4G LTE ODU and tighten...

Page 17: ...9 M6x16 Screw x 4 For Wall Mount Installation you ll need 10 Wood Screw x 4 11 Wood Gyprock x 4 For Pole Mount Installation you ll need 12 W Bar x 1 13 Stainless Hose Clamp x 2 14 M6x60 Screw Bolt x 2...

Page 18: ...ticulation Pole to the Enclosure Attach the articulation pole to the back of the BEC 4G LTE ODU enclosure using the supplied M6 screws M6 spring washers and M6x16 screws which are included in the moun...

Page 19: ...Product Overview Mounting Kit Installation Using RT4R Kit 14 BEC 6900 R21 RidgeWave 6900 User Manual...

Page 20: ...Mounting Kit Installation Using RT4R Kit 15 BEC 6900 R21 RidgeWave 6900 User Manual Note The flexible mounting kit can be adjusted in multiple angles to align with the base station for higher efficie...

Page 21: ...ole then use M6x60 bolts M6 spring washers and M6 washers to fix the mounting kit onto the pole T formed Bracket Wood Screw Wood Gyprock Plug 1 2 3 M6x60 Screw Bolts M6 Spring Washer M6 Washer W bar 1...

Page 22: ...pole BEC 4G LTE ODU enclosure to the T formed bracket using the supplied M8 nut M8 spring washer M8 washer and M8x40 screw bolt Fix the T formed Bracket to the pole by using the supplied stainless ho...

Page 23: ...wire to the BEC 4G LTE ODU and tighten the screw 5 Position Adjustment Adjust the BEC 4G LTE ODU until it reaches the desire elevation and depression angle then tight the M8 nut see Attach the BEC 4G...

Page 24: ...net cable into the LAN PoE port Step 3 3 1 Insert C at the back end of D 3 2 clip B on C 3 3 keep B close to D 3 4 then tighten A Step 4 Insert the other end of outdoor Ethernet cable RJ 45 to the sup...

Page 25: ...al 2 Set up your 4G LTE Internet Connection Step 1 Unscrew the cap of SIM card slot Step 2 Slide the SIM card with the mental contacts gold plate facing down to the SIM slot then push it all the way i...

Page 26: ...Product Overview Router Installation Instructions 21 BEC 6900 R21 RidgeWave 6900 User Manual Step 3 Screw the cap back tightly Please power off the device before inserting or removing the SIM card...

Page 27: ...needle toothpick and etc 2 3 When the POWER LED turns RED keep holding and pushing the RESET button for more 6 seconds then release it The INTERNET LED will flash in GREEN afterward Step 3 Restore you...

Page 28: ...ame subnet and have an IP address in the range of 192 168 1 1 to 192 168 1 253 The best and easiest way is to configure the PC to get an IP address automatically from the router using DHCP If you enco...

Page 29: ...PC in Windows 10 IPv4 1 Click 2 Click 3 Then click on Network and Internet 4 Under Related settings select Network and Sharing Center 5 When the Network and Sharing Center window pops up select and c...

Page 30: ...Protocol Version 4 TCP IPv4 then click Properties 8 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click...

Page 31: ...guring PC in Windows 7 8 IPv4 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings...

Page 32: ...Protocol Version 4 TCP IPv4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click...

Page 33: ...C in Windows Vista IPv4 1 Go to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network...

Page 34: ...Protocol Version 4 TCP IPv4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then clic...

Page 35: ...PC in Windows 10 IPv6 1 Click 2 Click 3 Then click on Network and Internet 4 Under Related settings select Network and Sharing Center 5 When the Network and Sharing Center window pops up select and c...

Page 36: ...rotocol Version 6 TCP IPv6 then click Properties 8 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then clic...

Page 37: ...guring PC in Windows 7 8 IPv6 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings...

Page 38: ...rotocol Version 6 TCP IPv6 then click Properties 6 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then clic...

Page 39: ...C in Windows Vista IPv6 1 Go to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network...

Page 40: ...Protocol Version 6 TCP IPv6 then click Properties 6 In the TCP IPv6 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then clic...

Page 41: ...admin and admin respectively Device LAN IP Settings IP Address 192 168 1 254 Subnet Mask 255 255 255 0 DHCP Server DHCP server is enabled Start IP Address 192 168 1 100 IP pool counts 100 If you ever...

Page 42: ...the IP address of your router which by default is 192 168 1 254 and click Go a username and password window prompt appears The default username and password are admin and admin respectively for the A...

Page 43: ...atus System Log 3G 4G LTE Status Statistics DHCP Table ARP Table VRRP Status Interface Setup Internet LAN Loopback Advanced Setup Firewall Routing Dynamic Routing NAT VRRP Static DNS QoS Time Schedule...

Page 44: ...d in the router MAC Address A unique number that identifies the router Data Time Setup correct time on the BEC 4G LTE ODU with your PC Check on Time Zone section for more configuration information Sys...

Page 45: ...ange Enable Stateless DHCPv6 server status on or off DHCPv6 server Type System Status Display device CPU and memory usage information CPU Usage Display the amount of CPU s processing capacity is being...

Page 46: ...1 BEC 6900 R21 RidgeWave 6900 User Manual System Log In system log you can check the operations status and any glitches to the router Refresh Press this button to refresh the statistics Backup Press t...

Page 47: ...e The name of the LTE network the router is connecting to Cell ID The ID of base station that the device is connected to Card IMEI The unique identification number that is used to identify the 4G LTE...

Page 48: ...d RSSI RSSI LTE signal parameters Received Signal Strength Indicator provides information about total received wide band power measure in all symbols including all interference and thermal noise Usage...

Page 49: ...itted till the latest second since system is up Transmit Total Bytes Display the total number of bytes transmitted until the latest second since system is up Transmit Speed Display the data rate can b...

Page 50: ...t Error Frames Display the number of error packets on this port Receive Statistics Receive Frames Display the number of frames received until the latest second Receive Multicast Frames Display the num...

Page 51: ...ess The MAC of the connected device Expire Time The total remaining interval since the IP assignment to the PC ARP Table ARP Address Resolution Protocol table displays a mapping IP address with a PC s...

Page 52: ...Start Wizard is a helpful guide for the first time users to the device For detailed instructions on configuring WAN settings see refer to the Interface Setup section Click NEXT to move on to Step 1 S...

Page 53: ...3G 4G LTE parameters from your cellular provider then click Next to continue Step 4 Quick Start Completed The Setup Wizard has completed Click on BACK to make changes or correct mistakes Click NEXT t...

Page 54: ...enance These functions are described in the following sections Interface Setup Here are the features under Interface Setup Internet LAN and Loopback Internet 4G LTE WAN Interface List all available WA...

Page 55: ...g cycle starts Go to Status 4G LTE Status page for details NOTE This statistic information will get deleted after a factory reset Disable No action taken LTE PCI Lock Enable to force the BEC 4G LTE OD...

Page 56: ...ve IP Manually enter the Keep Alive IP Address to be used for ping operation to check if the connection is still on Check Interval 5 x ___ Seconds Default is set to 1 5 seconds Setup a timer to ping t...

Page 57: ...Local Area Network LAN is a shared communication system to which many computers are attached and is limited to the immediate area usually the same building or floor of a building IPv4 Parameters IP Ad...

Page 58: ...rver If set to Enabled your BEC 4G LTE ODU can assign IP addresses default gateway and DNS servers to the DHCP client If set to Disabled the DHCP server will be disabled If set to Relay the BEC 4G LTE...

Page 59: ...The IPv6 address composes of two parts thus the prefix and the interface ID Interface Address Prefix Length Enter a static LAN IPv6 address If you are not sure what to do with this field please leave...

Page 60: ...ugh RA mode to obtain the prefix message and generate an address using a combination of locally available information MAC address and information prefix advertised by routers but they can obtain such...

Page 61: ...on router and is highly robust and always up The loopback interface has its own IP and subnet mask often used for router management as Telnet management IP and involved in BGP as BGP Update Source an...

Page 62: ...ress Translation the router acts as a natural Internet firewall since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet Firewall To automatically detect a...

Page 63: ...his route uses Metric It represents the cost of transmission for routing purposes The number need not be precise but it must be between 1 and 15 Interface Media channel selected to append the route Ed...

Page 64: ...g Rule Index The numeric route indicator The maximum entry is up to 10 ranging from 1 to 10 Interface Set the interface which runs the OSPF process involved in OSPF routing It can be WAN interfaces or...

Page 65: ...al routers The AS number is used to identify the IBGP or EBGP your neighbor is running The same AS number means the IBGP and the different means EBGP Rule Index The numeric route indicator The maximum...

Page 66: ...ccept incoming communications NAT Status Enabled Disabled if WAN connection is in BRIDGE mode ALG VPN Passthrough VPN pass through is a feature of routers which allows VPN client on a private network...

Page 67: ...communicate with internal LAN devices via a specific WAN interface DMZ Enabled Activate the DMZ function Disabled Deactivate the DMZ function DMZ Host IP Address Give a static IP address to the DMZ H...

Page 68: ...s in the LAN network Depending on the requested service TCP UDP port number the device redirects the external service request to the appropriate server within the LAN network Virtual Server for Indica...

Page 69: ...outside users will be able to connect to PCs on your network For this reason you are advised to use specific Virtual Server entries just for the ports your application requires instead of using DMZ As...

Page 70: ...Step 2 Login to the Gateway and go to Configuration Advanced Setup NAT Virtual Server FTP server uses TCP protocol with port 21 Enter 21 to Start and End Port Number The BEC 4G LTE ODU will accept po...

Page 71: ...entifier range from 1 255 decimal A master or backup router running the VRRP protocol may participate in one VRID instance Priority Specifies the sending VRRP router s priority for the virtual router...

Page 72: ...t translates domain names meaningful to humans into the numerical identifiers associated with networking equipment for locating and addressing these devices worldwide An often used analogy to explain...

Page 73: ...an web data packets SW QoS Select Activate to enable the QoS LAN to WAN Bandwidth You want to control the traffic from local network to the outside Upstream You can assign the priority for the applica...

Page 74: ...Choose Limited Maximum or Guaranteed Minimum to specify the date rate is allowed for this policy Rate Specify the date rate in Kbps Priority Set the priority given to each policy application Specify t...

Page 75: ...lock on board it uses the Simple Network Time Protocol SNTP to get the current time from an SNTP server from the Internet Time Index The rule indicator 1 16 for identifying each timeslot Name User def...

Page 76: ...like to use for sending emails Username Enter the username of your email account to be used by the SMTP server Password Enter the password of your email account Sender s Email Enter your email address...

Page 77: ...amic DNS Access Control Packet Filter CWMP TR 069 Parental Control and BECentral Management Device Management Device Host Name Host Name Enter the host name of the router Default is home gateway Embed...

Page 78: ...ing Set requests from the management station Trap Manager IP Enter the IP of the server receiving the trap message when some exception occurs sent by this SNMP agent System Name Location Contact Strin...

Page 79: ...SNMP 74 BEC 6900 R21 RidgeWave 6900 User Manual Authentication Key Set the authentication key 8 31 characters Privacy Protocol Select the privacy mode DES and AES Privacy Key Set the privacy key 8 31...

Page 80: ...og Use the Syslog to collect system event information to a remote log server Remote System Log Select Activated to enable this feature Server IP Address Assign the remote log server IP address Server...

Page 81: ...he user s Operating System and the relevant application must support UPnP in addition to the router UPnP Select this checkbox to activate UPnP Be aware that anyone could use an UPnP application to ope...

Page 82: ...you by your ISP Here users can register different WAN interfaces with different DNS Providers If you do not have a DDNS account please choose a DDNS Service Provider from the list then go to their we...

Page 83: ...Manual Example How to register a DDNS account If you do not have an account with Dynamic DNS please go to www dyndns org to register an account first User test1 register a Dynamic Domain Names in DDN...

Page 84: ...P address range to restrict access to the client s without a matching IP address Application Choose a service that you want to all access to all the secure IP clients The drop down menu lists all the...

Page 85: ...Device Configuration Access Management Access Contro l 80 BEC 6900 R21 RidgeWave 6900 User Manual Default Rule 2 Index 2 an ACL rule to open Ping to WAN side...

Page 86: ...s to enable the rule Action This is how to deal with the packets matching the rule Allow please select White List or Black selecting Blacklist Interface Select to determine which interface the rule wi...

Page 87: ...ation Port Number This is the Port that defines the application E g HTTP is port 80 DSCP DSCP Differentiated Services Code Point it is recommended that this option be configured by an advanced user or...

Page 88: ...tler 83 BEC 6900 R21 RidgeWave 6900 User Manual ICMP or ICMPv6 MAC Source MAC Address show the MAC address of the rule applied Time Schedule Select a TimeSlot to activate the rule Go to Time Schedule...

Page 89: ...want to prohibit access to www yahoo com please first press Activated in URL Filter field and also Yes in Individual Active field if some time you want to allow access to this URL you simply select N...

Page 90: ...t functions within an integrated framework In the course of the booming broadband market the number of different internet access possibilities grew as well e g modems routers gateways set top box VoIP...

Page 91: ...rize the router to send an Inform message to the ACS automatically Interval s Specify the inform interval time sec which CPE used to periodically send inform message to automatically connect to ACS Wh...

Page 92: ...twork security and control the contents for children at home To activate this feature please log on to www opendns com to get an OpenDNS account first Parent Control Provider Hosted by www opendns com...

Page 93: ...entral Management Activate to enable the feature BECentral Management URL Access path to the BECentral BECentral Management Port Port listened by the BECentral Organization ID Customer ID By BE C admi...

Page 94: ...The User account is with limited access specified by advanced users with admin account to the GUI Total of 8 accounts can be created to grant access to manage the BEC 4G LTE ODU via the web page Admi...

Page 95: ...e for GUI management New Password Password for the user account Confirm Password Re enter the password Web GUI Permission Guest Account Enable to create this new guest account and select features to a...

Page 96: ...r outside your network then choose your local time zone After a successful connection to the Internet BEC 4G LTE ODU will retrieve the correct local time from the SNTP server this is specified PC s Cl...

Page 97: ...estart the device with the current settings automatically when finishing upgrading Factory Default Settings Restart the device with factory default settings automatically when finishing upgrading File...

Page 98: ...restart the router using the factory default settings for example after a firmware upgrade or if you have saved an incorrect configuration select Factory Default Settings to restore to factory default...

Page 99: ...ur BEC 4G LTE ODU to ensure proper operation and best performance This reboot will only reboot with current configuration settings and not overwrite any existing settings Click Save to apply settings...

Page 100: ...the connectivity of the physical layer and protocol layer for both LAN and WAN sides 4G LTE Ping other IP Address Click Yes if you wish to ping other IP address rather than google com Click START to...

Page 101: ...Start Trace Route IP Address or Domain Set the destination host IP domain name to be traced Max TTL value Set the max Time to live TTL value Shown as we trace www billion com below LAN Ping other IP...

Page 102: ...hardware Please contact your service provider or BEC for technical support You have forgotten your login username or password Try the default username admin and password admin If this fails you can re...

Page 103: ...r once the Power LED lit red please press this reset button using the end of paper clip or another small pointed object immediately 2 The router s emergency reflash web interface will then be accessib...

Page 104: ...CT If you come across any problems please contact the dealer from where you have purchased the product Contact BEC http www bectechnologies net MAC OS is a registered Trademark of Apple Computer Inc W...

Page 105: ...owing measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the...

Page 106: ...kept 25 cm from nearby person in normal operation condition to meet regulatory RF exposure requirement 3 External Antenna Use only the antennas which have been approved by the applicant The non approv...

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