BEC M2M MX-200Ae User Manual Download Page 110

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Appendix

105

BEC MX-200Ae User Manual

PPENDIX

RODUCT

UPPORT

ONTACT

If you come across any problems please contact the dealer from where you have purchased the
product.

Contact BEC @

http://www.bectechnologies.net

MAC OS is a registered Trademark of Apple Computer, Inc.

Windows 10/8/7 and Windows Vista are registered Trademarks of Microsoft Corporation

Summary of Contents for M2M MX-200Ae

Page 1: ...Last revised September 2020 Version release v3 2 User Manual BEC MX 200Ae WWAN Failover Manager...

Page 2: ...and make improvement to this manual at any time without prior notice No part of this document may be reproduced copied transmitted in any form or by any means without prior written permission from BEC...

Page 3: ...R 7 PACKAGE CONTENTS 7 DEVICE DESCRIPTION 8 SYSTEM RECOVERY PROCEDURES 11 CABLING 11 CHAPTER 3 BASIC INSTALLATION 12 NETWORK CONFIGURATION IPV4 13 Configuring PC in Windows 10 IPv4 13 Configuring PC i...

Page 4: ...tup 40 Internet 40 LAN 48 Loopback 52 Dual WAN 53 General Setting 53 Outbound Load Balance 57 Protocol Binding 58 Advanced Setup 60 Firewall 60 Routing 61 NAT 62 VRRP 67 Static DNS 68 QoS 69 Time Sche...

Page 5: ...Time Zone 97 Firmware Configuration 98 System Restart 99 Auto Reboot 100 Diagnostics Tool 101 CHAPTER 5 TROUBLESHOOTING 103 Problems with the Router 103 Problem with LAN Interface 103 Recovery Procedu...

Page 6: ...Ae exclusively features dual WAN load balance or auto failover failback to provide extraordinary always on internet connectivity Ultra Compact and Lightweight Design Designed for continuous operation...

Page 7: ...Introduction 2 BEC MX 200Ae User Manual Firmware Upgradeable Device can be upgraded to the latest firmware through the WEB based GUI...

Page 8: ...Use with Quick Installation Wizard Small form factor with multiple mounting options easily installed by a single person Hardened enclosure with Industrial graded components Designed to withstand hypo...

Page 9: ...rotection for system management VPN pass through Quality of Service Control Traffic prioritization management based on Protocol Port Number and IP Address IPv4 IPv6 Management Quick Installation wizar...

Page 10: ...achable GPS antenna optional WAN Cellular 4G LTE and or ETH WAN Optional RS 232 DCE DB 9 one 1 port Ethernet LAN 2 port 10 100 1000Mbps auto crossover MDI MDI X switch SIM Card One 1 slot Reset Button...

Page 11: ...The MX 200Ae Advanced Industrial 4G LTE Router is ideal the ideal solution for Digital signage Remote surveillance Vending Machines Retail Point of Sales PoS Remote patient care maintenance services S...

Page 12: ...es 4G LTE Antennas Active GPS Antenna Do not use the router in high humidity or high temperature Do not use the same power source for the MX 200Ae on other equipment Do not open or repair the case you...

Page 13: ...le port for broadband connectivity Connect PCs Laptops or any other office home LAN devices with the supplied RJ 45 Ethernet cable Cat 5 or Cat 5e to any of those two LAN ports 2 SERIAL RS 232 serial...

Page 14: ...to the connector GPS antenna sold separately 3 RESET After the device is powered on press it 6 seconds or above to restore to factory default settings this is used when you cannot login to the router...

Page 15: ...han 69 dBm Excellent signal condition Green Fast Flashing RSSI from 81 to 69 dBm Good signal condition Red Fast Flashing RSSI from 99 to 81 dBm Fair signal condition Red Slow Flashing RSSI less than 9...

Page 16: ...NTERNET LED flashes in GREEN Step 3 Restore your MX 200Ae Device With INTERNET light flashes green MX 200Ae is in recovery mode and ready for a new Firmware 3 1 Open a web browser and type the IP addr...

Page 17: ...et and have an IP address in the range of 192 168 1 1 to 192 168 1 253 The best and easiest way is to configure the PC to get an IP address automatically from the router using DHCP If you encounter an...

Page 18: ...Windows 10 IPv4 1 Click 2 Click 3 Then click on Network and Internet 4 Under Related settings select Network and Sharing Center 5 When the Network and Sharing Center window pops up select and click on...

Page 19: ...Version 4 TCP IPv4 then click Properties 8 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to e...

Page 20: ...C in Windows 7 8 IPv4 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings on the...

Page 21: ...l Version 4 TCP IPv4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to...

Page 22: ...dows Vista IPv4 1 Go to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network connect...

Page 23: ...ol Version 4 TCP IPv4 then click Properties 6 In the TCP IPv4 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to...

Page 24: ...Windows 10 IPv6 1 Click 2 Click 3 Then click on Network and Internet 4 Under Related settings select Network and Sharing Center 5 When the Network and Sharing Center window pops up select and click on...

Page 25: ...Version 6 TCP IPv6 then click Properties 8 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then click OK to...

Page 26: ...C in Windows 7 8 IPv6 1 Go to Start Click on Control Panel 2 Then click on Network and Internet 3 When the Network and Sharing Center window pops up select and click on Change adapter settings on the...

Page 27: ...Version 6 TCP IPv6 then click Properties 6 In the TCP IPv6 properties window select the Obtain an IPv6 address automatically and Obtain DNS Server address automatically radio buttons Then click OK to...

Page 28: ...dows Vista IPv6 1 Go to Start Click on Network 2 Then click on Network and Sharing Center at the top bar 3 When the Network and Sharing Center window pops up select and click on Manage network connect...

Page 29: ...ol Version 6 TCP IPv6 then click Properties 6 In the TCP IPv6 properties window select the Obtain an IP address automatically and Obtain DNS Server address automatically radio buttons Then click OK to...

Page 30: ...abel User Username user Password user Device LAN IP Settings IP Address 192 168 1 254 Subnet Mask 255 255 255 0 DHCP Server DHCP server is enabled Start IP Address 192 168 1 100 IP pool counts 100 If...

Page 31: ...by default is 192 168 1 254 and click Go a user name and password window prompt appears The default username and password is admin and admin respectively for the Administrator For the User account def...

Page 32: ...DHCP Table ARP Table VRRP Status Interface Setup Internet LAN Loopback Dual WAN General Setting Outbound Load Balance Protocol Binding Advanced Setup Firewall Routing NAT VRRP Static DNS QoS Time Sche...

Page 33: ...wered on Physical Port Status Physical Port Status Display available connection interfaces WAN 4G LTE EWAN and LAN Ethernet are supported in the MX 200Ae WAN Interface List current available WAN conne...

Page 34: ...n slow Internet loading experiencing video lags etc To reduce high CPU consumption by resetting the device power off and on the easiest way to regain the service Memory Total Free Cached in Kbyte Disp...

Page 35: ...ngth and is calculated based on both RSRP and RSSI RSSI Received Signal Strength Indicator parameter which provides information about total received wide band power measure in all symbols including al...

Page 36: ...d Usage Allowance Amount Used Display the amount of mobile data used and remaining in current billing cycle Billing Cycle Display the start date and number of days remaining in current billing cycle C...

Page 37: ...second for the current connection for the current connection Transmit Total Frames Display the total number of frames transmitted till the latest second since system is up Transmit Total Bytes Display...

Page 38: ...lay the number of bytes transmitted until the latest second Transmit Collision Numbers of collisions have occurred on this port Transmit Error Frames Display the number of error packets on this port R...

Page 39: ...he number of bytes transmitted until the latest second Transmit Collision Numbers of collisions have occurred on this port Transmit Error Frames Display the number of error packets on this port Receiv...

Page 40: ...nected to the router with clear information Index The numeric indicator for devices using dynamic IP addresses Host Name Display the hostname of the PC IP Address The IP allocated to the device MAC Ad...

Page 41: ...h a PC s MAC address The numeric table list indicator IP Address It is the internal local IP address to access to the network MAC Address The MAC address of a device e g PC notebook printer etc that i...

Page 42: ...rt Wizard is a helpful guide for the first time users to the device For detailed instructions on configuring WAN settings see refer to the Interface Setup section Click NEXT to move on to Step 1 Step...

Page 43: ...ameters from your cellular provider Click Next to continue 3 2 2 If selected EWAN LAN1 Static IP or PPPoE enter the static IP address or PPPoE account information provided by your ISP Click NEXT to co...

Page 44: ...Device Configuration Quick Start 39 BEC MX 200Ae User Manual Go back to the Status Device Info to view the status...

Page 45: ...under Interface Setup Internet LAN and Loopback Internet 4G LTE WAN Interface List all available WAN interfaces In this section you have selected to use 4G LTE Status Choose Activated to enable the 4G...

Page 46: ...n e mail alert and keep the mobile connection alive Email Alert and Disconnect Disconnect mobile connection after an alert e mail is being sent Save the statistics to ROM Every one hour Activate the 4...

Page 47: ...to a URL on the WWW it is what the unit makes a GPRS UMTS call The service provider is able to attach anything to an APN to create a data connection requirements for APNs varies between different serv...

Page 48: ...nterface NAT Select this option to Disabled Enable the NAT Network Address Translation function Enable NAT to grant multiples devices in LAN to access to the Internet through a single WAN IP When rout...

Page 49: ...0Ae User Manual EWAN LAN 1 Status Select to enable activate or disable deactivated the service IPv4 IPv6 IP Version Choose IPv4 IPv4 IPv6 IPv6 based on your environment If you don t know which one to...

Page 50: ...he frame belongs Enter the VLAN ID identification tagged 0 4095 PPPoE If selected PPPoE as WAN Connection Type otherwise skip this part Username Enter the user name provided by your ISP Password Enter...

Page 51: ...ther such as 255 255 255 0 Type the subnet mask assigned to you by your ISP if given Gateway Enter the specific gateway IP address you get from ISP NAT Enable to allow MX 200Ae to assign private netwo...

Page 52: ...Address Type the WAN IPv6 address from your ISP Obtain IPv6 DNS Choose if you want to obtain DNS automatically Primary Secondary if you choose Disable in the Obtain IPv6 DNS field please type the exac...

Page 53: ...ult IP Subnet Mask The default is 255 255 255 0 User can change it to other such as 255 255 255 128 Alias IP Address This is for local networks virtual IP interface Specify an IP address on this virtu...

Page 54: ...P Pool Count This field specifies the count of the IP address pool Lease Time The current lease time of client Physical Ports Select to determine if the DHCPv4 server is applicable to the specific por...

Page 55: ...ual configuration of hosts minimal if any configuration of routers and no additional servers The stateless mechanism allows a host to generate its own addresses using a combination of locally availabl...

Page 56: ...Pv6 server Start interface ID enter the start interface ID The IPv6 address composed of two parts thus the prefix and the interface ID Interface is like the Host ID compared to IPv4 End interface ID e...

Page 57: ...er and is highly robust and always up The loopback interface has its own IP and subnet mask often used for router management as Telnet management IP and involved in BGP as BGP Update Source and OSPF a...

Page 58: ...l Dual WAN Dual WAN is a feature to have two independent Internet connection connected concurrently offers a reliable Internet connectivity and maximize bandwidth utilization for critical applications...

Page 59: ...to the Internet By Signal Strength Enable and initiate automatic backup WAN to connect to the Internet at all time until the RSRP RSSI of primary WAN is greater than the Minimum RSRP RSSI Minimum RSR...

Page 60: ...gateway of the WAN Host Internal system will wait for responses to the pings from a fixed IP address 2 Probe by Signal Strength Enable to measure the LTE signal strength Minimum RSRP RSSI Set a minimu...

Page 61: ...tect WAN connectivity automatically Connectivity Decision Probe Cycle Set a number of times and time in seconds to determine when to turn off the Load Balancing service Example Disable Load Balance af...

Page 62: ...ic based on Session Mechanism or IP Hash Mechanism Base on Session Mechanism Balance by Session Round Robin Automatically assign requests traffics to each WAN interface based on real time WAN traffic...

Page 63: ...e IP address of the origin of a traffic packet 0 0 0 0 means any IP address in the network Subnet Mask Enter the subnet of the source network Port Number Enter the port number which defines the applic...

Page 64: ...Device Configuration Dual WAN Protocol Binding 59 BEC MX 200Ae User Manual...

Page 65: ...ess Translation the router acts as a natural Internet firewall since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet Firewall To automatically detect an...

Page 66: ...te uses Metric It represents the cost of transmission for routing purposes The number need not be precise but it must be between 1 and 15 Interface Media channel selected to append the route Edit Edit...

Page 67: ...ncoming communications NAT Status Enabled Disabled if WAN connection is in BRIDGE mode ALG VPN Passthrough VPN pass through is a feature of routers which allows VPN client on a private network to esta...

Page 68: ...mmunicate with internal LAN devices via a specific WAN interface DMZ Enabled Activate the DMZ function Disabled Deactivate the DMZ function DMZ Host IP Address Give a static IP address to the DMZ Host...

Page 69: ...etwork Depending on the requested service TCP UDP port number the device redirects the external service request to the appropriate server within the LAN network Virtual Server for Indicate the related...

Page 70: ...users will be able to connect to PCs on your network For this reason you are advised to use specific Virtual Server entries just for the ports your application requires instead of using DMZ As doing...

Page 71: ...tep 2 Login to the Gateway and go to Configuration Advanced Setup NAT Virtual Server FTP server uses TCP protocol with port 21 Enter 21 to Start and End Port Number The MX 200Ae will accept port 21 re...

Page 72: ...range from 1 255 decimal A master or backup router running the VRRP protocol may participate in one VRID instance Priority Specifies the sending VRRP router s priority for the virtual router Higher v...

Page 73: ...in names meaningful to humans into the numerical identifiers associated with networking equipment for the purpose of locating and addressing these devices worldwide An often used analogy to explain th...

Page 74: ...application This is useful when there on certain types of data you want giver higher priority to such as voice data packets given higher priority than web data packets SW QoS Select Activate to enabl...

Page 75: ...ecify the date rate is allowed for this policy Rate Specify the date rate in Kbps Priority Set the priority given to each policy application Specify the priority for the use of bandwidth You can speci...

Page 76: ...ple Network Time Protocol SNTP to get the current time from an SNTP server from the Internet Time Index The rule indicator 0 15 for identifying each timeslot Name User defined identification for each...

Page 77: ...use for sending emails Username Enter the username of your email account to be used by the SMTP server Password Enter the password of your email account Sender s Email Enter your email address SSL TLS...

Page 78: ...TCP Client Telnet Server SSH Server Disable Disable the serial port RS 232 Modbus TCP Modbus is a master slave communication uses IP over Ethernet to carry data between devices machines Port Generall...

Page 79: ...ial data will get transmitted when seeing the specified character s in this case 0x0d0a Valid characters 0x Hex code TCP Idle Timeout Seconds Default time is in 60 seconds Specify an idle time out in...

Page 80: ...t expires meaning no data transmission within the defined time serial connection will get aborted Time range from 10 180 seconds Telnet Server Port Use 782 tcp udp an unassigned port Specify a tcp udp...

Page 81: ...ort other than port 80 e g port 8080 HTTPS Port Similar to HTTP which is an unencrypted communication using port 80 HTTPS is encrypted by SSL using port 443 instead HTTPS Server Certificate Index HTTP...

Page 82: ...Set requests from the management station Trap Manager IP Enter the IP of the server receiving the trap message when some exception occurs sent by this SNMP agent System Name Location Contact String d...

Page 83: ...evice Configuration Access Management SNMP 78 BEC MX 200Ae User Manual Privacy Protocol Select the privacy mode DES and AES Privacy Key Set the privacy key 8 31 characters Click Save to apply settings...

Page 84: ...the Syslog to collect system event information to a remote log server Remote System Log Select Activated to enable this feature Server IP Address Assign the remote log server IP address Server UDP Por...

Page 85: ...the user s Operating System and the relevant application must support UPnP in addition to the router UPnP Select this checkbox to activate UPnP Be aware that anyone could use an UPnP application to o...

Page 86: ...e users can register different WAN interfaces with different DNS Providers If you do not have a DDNS account please choose a DDNS Service Provider from the list then go to their website to create an a...

Page 87: ...Example How to register a DDNS account If you do not have an account with Dynamic DNS please go to www dyndns org to register an account first User test1 register a Dynamic Domain Names in DDNS provi...

Page 88: ...ion available Rule Index The numeric rule indicator Active Yes to activate the rule Secure IP Address The default 0 0 0 0 allows any client to use this service to manage the MX 200Ae Type an IP addres...

Page 89: ...Device Configuration Access Management Access Control 84 BEC MX 200Ae User Manual Default Rule 2 Index 2 an ACL rule to open Ping to WAN side...

Page 90: ...le the rule Action This is how to deal with the packets matching the rule Allow please select White List or Black selecting Black List Interface Select to determine which interface the rule will be ap...

Page 91: ...er This is the Port that defines the application E g HTTP is port 80 DSCP DSCP Differentiated Services Code Point it is recommended that this option be configured by an advanced user or keep 0 0 means...

Page 92: ...Device Configuration Access Management Packet Filter IP MAC Filter 87 BEC MX 200Ae User Manual MAC Source MAC Address show the MAC address of the rule applied Click Save to apply settings...

Page 93: ...ecific URL access individually for example you want to prohibit access to www yahoo com please first press Activated in URL Filter field and also Yes in Individual Active field if some time you want t...

Page 94: ...se of the booming broadband market the number of different internet access possibilities grew as well e g modems routers gateways set top box VoIP phones At the same time the configuration of this equ...

Page 95: ...automatically Interval s Specify the inform interval time sec which CPE used to periodically send inform message to automatically connect to ACS When the inform interval time arrives the CPE will send...

Page 96: ...curity and control the contents for children at home To activate this feature please log on to www opendns com to get an OpenDNS account first Parent Control Provider Hosted by www opendns com Parent...

Page 97: ...es to manage devices in real time BECentral Management Activate to enable the feature BECentral Management URL Access path to the BECentral BECentral Management Port Port listened by the BECentral Org...

Page 98: ...e GUI Total of 8 accounts can be created to grant access to manage the MX 200Ae via the web page Administrator Account admin admin is the root default account username and password NOTE This username...

Page 99: ...Username Create account s user name for GUI management New Password Password for the user account Confirm Password Re enter the password Web GUI Permission Guest Account Enable to create this new gue...

Page 100: ...The numeric account indicator The maximum entry is up to 2 Certificate Name Description of the certificate PKCS12 Every certificate is accompanied by a private key Upload both files if PKCS is disabl...

Page 101: ...gement 96 BEC MX 200Ae User Manual Index The numeric account indicator The maximum entry is up to 2 CA Name Description of the CA CA Certificate File Browse to locate the target certificate file on PC...

Page 102: ...your network then choose your local time zone After a successful connection to the Internet MX 200Ae will retrieve the correct local time from the SNTP server this is specified PC s Clock To synchroni...

Page 103: ...device with the current settings automatically when finishing upgrading Factory Default Settings Restart the device with factory default settings automatically when finishing upgrading File Type in t...

Page 104: ...the router using the factory default settings for example after a firmware upgrade or if you have saved an incorrect configuration select Factory Default Settings to restore to factory default settin...

Page 105: ...r MX 200Ae to ensure proper operation and best performance This reboot will only reboot with current configuration settings and not overwrite any existing settings Click Save to apply settings Example...

Page 106: ...s Click Yes if you wish to ping other IP address rather than google com Click START to begin to diagnose the connection Trace Route is to display how many hops also view the exact hops the packet of d...

Page 107: ...vice Configuration Maintenance Diagnostic Test 102 BEC MX 200Ae User Manual LAN Ping other IP Address Click Yes to ping any desired IP address or a domain Click START to begin to diagnose the connecti...

Page 108: ...Please contact your service provider or BEC for technical support You have forgotten your login username or password Try the default username admin and password admin If this fails you can restore you...

Page 109: ...following step by step guide 1 Power the router off 2 Press reset button and power on the router once the Power lights Red keeping press reset button over 6 seconds 3 Internet LED flashes Green router...

Page 110: ...ou come across any problems please contact the dealer from where you have purchased the product Contact BEC http www bectechnologies net MAC OS is a registered Trademark of Apple Computer Inc Windows...

Page 111: ...nd receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help FCC Caution This...

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