Bay Tek Games Prize Hub Modular, Service Manual

Page: 55 / 73

55
CAPSULE HUB TROUBLESHOOTING GUIDE
Screen stays locked on
“Dispensing Capsule”
Prize Hub is attempting cap-
sule drop but something is dis-
rupting the process.
Carousel keeps turning until 2
minute time out and then
gives Prize Dispense Failure
Capsule motor is turning, but
no capsules falling.
Carousel Home sensor faulty. Refer to
“Carousel Motor Always Turning or does not
slow down” troubleshooting section.
Refer to “Capsule does not drop” trouble-
shooting section.
Prize Dispense Failure on
screen.
Capsule does not drop after
Prize Hub tries to drop it.
Prize will go to “Unavailable”
Carousel Home sensor un-
plugged or blocked.
Capsule Jam
Refer to “Capsule Does Not Drop” trouble-
shooting section.
Troubleshooting Chart
Problem Probable Cause Remedy
Too many Capsules
dropping.
Capsule drop sensor is not
being seen.
Dirty, blocked, or faulty Home
Sensor
Disconnected, loose or
broken wires.
Inspect AACB4401– There should be 12 volts
DC between yellow and blue wires.
There should be 5 Volts DC between white
and blue and it should drop to zero VDC
when blocked.
Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken
wires from sensor to 1803 board.
Replace if needed. (AACE1812, AACB4401)
Home Sensor
(AACB4401)
Motor/
Sensor
self test
failed at
power
on.
Power
game
down,
wait 10
seconds,
then
power
game ON.
Pivot Mo-
tor does
turn at
power on.
Dirty, blocked, or faulty
Home Sensor
Disconnected, loose or
broken wires.
Inspect AACB4401– There should be 12 volts DC be-
tween yellow and blue wires.
There should be 5 Volts DC between white and blue and
it should drop to zero VDC when blocked.
Replace if it stays at 5 VDC or 0 VDC.
Check for disconnected, loose or broken wires from sen-
sor to 1803 board.
Replace if needed. (AACE1812, AACB4401)
Pivot Mo-
tor does
NOT turn
at power
on.
Disconnected, loose or
broken wires.
Check for 12 Volts DC
at motor at power ON.
Check connections from motor to 1803 board.
(AACE1812, AAMO1800)
If 12 V is at motor - Replace motor (AAMO1800)
If no 12 V at motor - Replace AACE1812 cable and/or
AAMO1800 motor.
Capsule
Drop Sensor
AACB4401