Bay Tek Games Prize Hub Modular, Service Manual

Page: 53 / 73

53
CAPSULE HUB TROUBLESHOOTING GUIDE
Troubleshooting Chart
Problem Probable Cause Remedy
No lights on at all in
Capsule Unit
12 Volt power comes from
Main Unit’s power supply.
Disconnected, loose or
broken wires.
Faulty 1803 board.
Verify main unit has 12 Volt lights. Verify 12
Volt jumper cables that feed 12 volts are
connected to Capsule Unit
Check connections from LED lights to 1803
board. Replace if needed.
(AACE1815, AACE1819, AACE1820)
Replace AACB1803 board
Carousel Motor Not
Turning
Check switch operation, inspect connections
on AACE1812 cable.
Go to Diagnostics in Menu to “Module
Status Information” - If it shows “Capsule
Tree Door Opened” then replace AACB1803
board in unit.
At power ON, pivot motor will cycle to test
home sensor. Please refer to “Motor/Sensor
self test failed at power on” section below.
Test for 12 Volts DC at Stepper Motor Board
Replace Stepper Motor Board (AACB1801)
Replace Stepper Motor (AAMO6901)
Carousel Motor Always
Turning or does not slow
down.
Carousel Home sensor is
blocked or faulty.
Disconnected, loose or
broken wires.
Faulty Sensor
Faulty Stepper Motor Board
Faulty Control Board
Check for 12 Volt DC between yellow and
blue wires. 5 Volts between blue and white
should drop to zero when blocked.
Check connections from sensor to
AACB1800 board. Cables # AACB4401 and
AACE1812
Replace AACB4401
Replace AACB1801
Replace AACB1803
Door Switch is Open
Pivot Motor Home Sensor
Inspect cables from Carousel
Stepper Motor to Stepper
Motor Board to 1803 board.
(AACE1812, AACB1801,
AACE1813, AAMO6901)
Faulty Stepper Motor Board
Faulty Stepper Motor