Bay Tek Games Prize Hub Modular Service Manual Download Page 26 | Manualshive

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26

LOADING SPINDLE PRIZES

Open the front door of the display case and slide the

ticket value bars up and out of their rests. Set aside.

Remove the safety rods by turning CLOCKWISE.

Hang prizes on spindles. To avoid time-out dispense

failures, try to place the prizes no more than 3-4 turns

apart.

Insert the safety rods OVER the hang tabs of the

prizes, and secure by turning COUNTER-CLOCKWISE.

SEE PAGE 19 FOR HELP LOADING PRIZE IMAGES.

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Summary of Contents for Prize Hub Modular

Page 1: ...1...

Page 2: ...cials pertinent technical bulletins updates on retro fit parts software upgrades and much more Log on to www baytekgames com parts then click on the Parts N Service tab PARTS P 920 822 3951 X 1101 F 9...

Page 3: ...GES 21 ADVERTISING MENU 22 TICKET MENU 23 PASSWORD SETUP MENU 23 BACKUP RESTORE MENU 24 LOADING CAPSULE PRIZES 25 LOADING SPINDLE PRIZES 26 LOADING LOCKER PRIZES 27 PRIZE SPECIFICATIONS 28 HOW TO LOAD...

Page 4: ...ne or thinners CAUTION Lifting heavy objects can cause back neck or other injuries Be sure adequate lifting and moving devices are available when unloading unpacking and moving this game ATTENTION Be...

Page 5: ...g and refreshing established small game rooms into efficient and independent entities This self contained prize redemption center offers increased profits with its automated low maintenance and easy t...

Page 6: ...ned by Prize Hub to add tickets to the shopping screen E Ticket Systems Card swipe systems from Core Cashless Embed and Intercard are all compatible with Prize Hub Players swipe their cards to play ga...

Page 7: ...p sule Hub into Prize Door A Hanging prizes will vend from the Spindle Hub into Prize Door B Prize Doors C1 5 in the Locker Hub unlock when a large prize is claimed and re lock 45 seconds after being...

Page 8: ...ave spacer boards mounted to the sides these prevent gaps between cabinets Open all front doors and remove back doors to access the inside of the cabinets Attach the hubs in the desired order with the...

Page 9: ...to the adjoining hubs going from the outside hubs toward the Main hub There are two connector ends on each cable the outer most cabinets will only use one The power cables are numbered as follows Spi...

Page 10: ...psule Hub CE1811 Locker Hub CE1811 Plug the phone cable ends into the appropriate ports on the main board inside the Main hub Always use port 1 for single hubs Only use port 2 if you have two of the s...

Page 11: ...ack doors of the cabinets Plug the power cord into the socket in the back of the Main hub and into a standard 110v electrical outlet Switch the power strip inside the left door to ON Continue on to pa...

Page 12: ...he upper corners of the monitor in the following order L R L R L R L R to enter the menu without opening the door An owner password must be set for this to work Prize Hub is equipped with a security l...

Page 13: ...o 6 of the same capsule at one time Save Tickets PF power failure when enabled will cause the Prize Hub to remember and re load any tickets that were on it in the case of a power failure Kiosk Volume...

Page 14: ...an barcode 2 You will hear a confirmation beep when it scanned correctly 3 Press and hold the scanner button to scan barcode 3 You will hear a confirmation beep when it scanned correctly 4 Press and h...

Page 15: ...n and press the print button to create a registration code Don t forget to switch Dip 2 back to off after it prints In the location setup menu of the Prize Hub touch Register Evolve Units then scan th...

Page 16: ...the bottom of the cabinet Mount your card reader according to manufactuer instructions and plug the Ethernet cable into your card reader server Adjust the Kiosk Interface in the Location Menu Set the...

Page 17: ...prizes Tickets Printed Total ticket value dispensed via reciept Total Prizes Vended Number of prizes dispensed Total Cost of Prizes Net value of outgoing prizes value of each prize can be set in prize...

Page 18: ...18 HISTORY MENU The history menu is a complete record of the unit s transactions View earlier history reports by touching Next Page...

Page 19: ...Diagnostics Menu allows testing of capule and spindle dispensers and prize lockers as well as the prize chute sensors Touch Test Dispense to open the key pad to test individual prize mechanisms by en...

Page 20: ...put in order to choose and receive the specific prize Prize Cost is a tracking tool to assist in determining the net cost of the dispensed prizes Prize Cost is an optional tool The Stock Quantity shou...

Page 21: ...x 590 pix els square While in the Prize Menu touch the image of the prize to enter the image selection screen The screen will change to a finding prizes screen then load the images into a grid Touch w...

Page 22: ...o upload a new ad from a USB stick The ideal size for an ad is 768 x 1087 png format To load more than one ad touch next ad location and repeat the process The machine can display up to 4 advertisemen...

Page 23: ...swords can be set to allow different employees to access different parts of the operator menu An owner password must be set for the tech and em ployee passwords to work Owners have full access to all...

Page 24: ...Prize Hub quickly in case of an information loss Prize Settings All prize locations costs and ticket values can be saved and uploaded to the same or other Prize Hubs Statistics Useful for tracking th...

Page 25: ...ickers on the plexiglass the location is always to the right side of the location markers Dump capsules into the hoppers with the shovel provided Be sure to place the matching blister packs in the dis...

Page 26: ...eir rests Set aside Remove the safety rods by turning CLOCKWISE Hang prizes on spindles To avoid time out dispense failures try to place the prizes no more than 3 4 turns apart Insert the safety rods...

Page 27: ...Key in the locations of the prize doors to unlock them Lift up on the doors and place prizes inside The sole noids will automatically lock after 30 seconds Make sure the doors close securely and test...

Page 28: ...SPINDLES ROWS 1 3 12 36 168 8 5 4 4 2 2 TOP ROW 2 6 28 11 10 1 1 LOCKERS 1 5 5 10 5 14 13 5 1 1 1 1 1 2027 MIN 2181 MAX THE CAPSULE MECHANISM IS COMPATIBLE WITH 2 ACORN CAPSULES ROUND CAPSULES EGG CAP...

Page 29: ...ve the plastic disk and the empty paper core from the spool holder Slide a new roll of paper onto the spool and replace the plastic disk Feed the end of the paper into the opening until it grabs and b...

Page 30: ...ub One person will have to hold the marquee up while the other directs them to center it Secure the marquee in place with included black wood screws Feed the marquee cable through the hole in the top...

Page 31: ...31 SIDE DECAL PLACEMENT 20 75 8 0...

Page 32: ...D PINOUTS 1 2 3 4 OFF ON 4 AACB1803 1 2 3 4 OFF ON AACB1800 1 2 3 4 OFF ON AACB1803 1 2 3 4 OFF ON 4 3 AACB1803 SPINDLE HUB BOARD AACB1803 CAPSULE HUB BOARD AACB1803 MAIN HUB BOARD AACB1800 LOCKER HUB...

Page 33: ...3 PINOUT 12V J5 1 12V J5 2 12V J5 3 12V J5 4 12V J5 5 12V J5 6 Q1 TIER 1 CAPSULE BIN MOTOR J5 7 Q2 TIER 2 CAPSULE BIN MOTOR J5 8 Q3 TIER 3 CAPSULE BIN MOTOR J5 9 Q4 J5 10 Q5 J5 11 Q6 ENGAGE MOTOR J5 1...

Page 34: ...PA13 PRIZE SENSE 2 J15 2 Q9 B SPINDLE 7 J6 9 12V J15 3 Q9 A SPINDLE 8 J6 10 GND J15 4 Q8 B J6 11 Q8 A J6 12 12V J7 1 12V J7 2 12V J7 3 12V J7 4 12V J7 5 12V J7 6 Q13 B SPINDLE 9 J7 7 Q13 A SPINDLE 10...

Page 35: ...2 To Capsule Unit AACE1811 To Spindle Unit AACE1816 Menu Button AAPB2700 Speaker AACE8811 AACE1800 AACE1801 AACE1802 Power IN from Power Supply Communication to Motherboard AACB1800 Optional Capsule...

Page 36: ...Board AAMO6901 AACB1801 Connector to Stepper Motor for Carousal Power In AACE1813 AAMO1800 Top Capsule Motor AAMO1800 Bottom Capsule Motor AAMO1800 Middle Capsule Motor Pivot Motor AAMO1800 To AACB18...

Page 37: ...les B12 B11 B10 B9 AACE1815 LED lights on front door Bottom Row 4 Spindles B4 B3 B2 B1 AACE1818 Prize Chute Sensor Boards AACB4402 AACB1803 AACE1822 AACE1822 AACE1821 AACE1821 AACE1823 To AACB1800 Boa...

Page 38: ...5SW3000 Locker Door Switch A5SO5050 Locker Solenoid AACE1806 LED Lights Locker Door 1 A5SW3000 Locker Door Switch A5SO5050 Locker Solenoid AACE1806 LED Lights AACE1807 AACE1807 AACE1807 AACE1807 AACE1...

Page 39: ...anner A5SC1800 AC Power In A5CORD5 Power Supply A5PS1008 Hard Drive Com Cable 12 VDC Power to Printer AACE1824 4 3 1 2 Power Supply Cable Hard Drive A5HD1800 Power Supply Cable Power Supply Cable Powe...

Page 40: ...nner Connects to Motherboard for communication USB Cable to Printer A5CORD14 A5PRTH002 USB Printer USB Com Cable for Touchscreen A5CORD14 Note Make sure paper is loaded with watermark showing on top s...

Page 41: ...first such as unplugged loose or broken wires and bad sensors bent pinched stuck or jammed components This Troubleshooting Guide is organized by Prize Hub Component Please go to section for component...

Page 42: ...sure power is plugged into side of monitor down to power strip Change plug position replace if needed AACE1817 Check A5CORD12 to ensure 110 volts to monitor power supply If error shows on monitor refe...

Page 43: ...seconds then power game ON to reset Power Supply or Motherboard not communicating correctly with monitor Check power supply voltage Replace power supply A5PS1008 Ensure both power supply connections...

Page 44: ...se or broken wires Faulty button Faulty AACB1800 board Check connections from pushbutton to AACB1800 board Cables AAPB2700 and AACE1801 Test button and replace AAPB2700 Replace AACB1800 board Touchscr...

Page 45: ...tire Module not being seen by Prize Hub Please refer to Entire Unit not Recognized by Main Hub in troubleshooting section Troubleshooting Chart Problem Probable Cause Remedy Printer does not print Fir...

Page 46: ...from guest and have him chose a different prize If front door opens while prize is being dispensed that prize will show unavailable Check door switch and cables Spindle Unit A spindle will turn off a...

Page 47: ...or If it fails capsule stepper motor will not start it will also be very hard to turn by hand and all capsule prizes will be unavailable Solution Refer to Capsule Unit Troubleshooting Section to diagn...

Page 48: ...row of prizes will show unavailable Step 1 Ensure individual Unit is communicating to Main Hub Step 2 Refer to troubleshooting topics specific to a unit Main Unit Capsule Unit Spindle Unit Locker Uni...

Page 49: ...d socket See diagram AACE1818 Prize Chute Sensor Boards AACB4402 AACB1803 AACE1823 4 Replace both Prize Chute Sensors AACB4402 5 Replace 1803 Control Board AACB1803 Capsule Unit Only If pivot motor te...

Page 50: ...Ensure fan is turning If power supply fan is turning and there is no 12 Volt out then replace power supply A5PS1008 If power supply fan is not turning then continue to Verify Power to Motherboard Veri...

Page 51: ...han One Prize Drops at a time Spindle will turn off after prize chute sensors sees prize drop The spindle will turn for 35 seconds if the prize does not fall from spindle or gets stuck in the prize ch...

Page 52: ...lly empty of prizes Prize dispensing malfunction Prize jam Stock Quantity is set too low Entire Unit Not Recognized by Main Hub No communication from a Spindle Unit to Main Hub Unit Spindles will hold...

Page 53: ...power ON pivot motor will cycle to test home sensor Please refer to Motor Sensor self test failed at power on section below Test for 12 Volts DC at Stepper Motor Board Replace Stepper Motor Board AACB...

Page 54: ...Sensor self test failed at power on section below Test for 12 Volts DC at Stepper Motor Board Replace Stepper Motor Board AACB1801 Replace Stepper Motor AAMO6901 Carousel Motor does not slow down Caro...

Page 55: ...between yellow and blue wires There should be 5 Volts DC between white and blue and it should drop to zero VDC when blocked Replace if it stays at 5 VDC or 0 VDC Check for disconnected loose or broke...

Page 56: ...t is specifically designed to resist and power through jams If it shows prize unavailable and they are still capsules in unit turn the sprocket by hand and see if it dispenses capsule If not Remove ca...

Page 57: ...n Hub in trouble shooting section Locker door does not open Test dispense a prize by going into menu and selecting a locker Solenoid is engaging Linkages loose or not aligned Pivot point not adjusted...

Page 58: ...n Hub in trouble shooting section Locker door does not open Test dispense a prize by going into menu and selecting a locker Solenoid is engaging Linkages loose or not aligned Pivot point not adjusted...

Page 59: ...nter Power Cable AAPB2700 Menu Push Button Assy W5TM1117 T Molding Black W Silver 9 per A5BK6035 Light Brackets A5HA1001 T Handle A5LK1001 Lock for T Handle A5LK6000 Lock for Back Door A5ME1806 Front...

Page 60: ...54 per A5SP1082 Spring 6 per A5ST1800 Strip 36 per A5SW7000 Door Switch A5TG1801 Tempered Glass 55 X27 654 X3 16 A5VF1800 Capsule Chute Vacuum Form A5VI1800 Vibration Dampner 4 per AACE1811 Capsule Un...

Page 61: ...800 A5HD1800 AACE1800 AACE1801 AACE1802 AACE1803 AACE1804 AACE1805 AACE1817 AACE1824 A5CORD5 A5PRTH002 A5PS1008 AACE8811 AAMB7 AACB1800 1234 O O AA A5CORD12 A5CEAU010 A5FI9010 A5PYTH0010 A5HLPR001 A5L...

Page 62: ...62 SPINDLE HUB PARTS PICTURES AACE1816 AACE1818 AACE1819 AACE1820 AACE1821 A5LK6000 A5HA1001 A5LK1001 AACB1803 W5TM1117 AACE1822 AACE1823 AADSPZ010 A5DSPN010 AACB4402 A5ME4407 WHITE...

Page 63: ...5LK6000 A5HA1001 A5LK1001 AACB1803 W5TM1117 AACE1811 AACE1812 AACB4401 AAMO6901 AASW7000 A5LK6000 A5HA1001 A5LK1001 AACB1803 W5TM1117 AACE1806 AACE1807 AACE1808 AACE1809 AACE1810 AACE1811 A5SO5050 A5S...

Page 64: ...there are markers to assist with placement A padlock not included can then be inserted into the holes securing the back doors more forcibly than with basic locks alone The security package includes 3...

Page 65: ...5 A7 50 A8 50 A9 50 A10 50 A11 50 A12 50 A13 75 A14 75 A15 75 A16 100 A17 100 A18 100 Spindles B1 200 B2 200 B3 200 B4 200 B5 350 B6 350 B7 350 B8 350 B9 500 B10 500 B11 750 B12 750 B13 1000 B14 1500...

Page 66: ...LOG If repairs are necessary it is good practice to keep a log of repairs done and parts ordered The chart below will assist you in tracking your game s maintenance DATE MAINTENANCE PERFORMED PARTS OR...

Page 67: ...e quickest and provide you a valuable troubleshooting option Call our technicians to get recommendations for what you should keep on hand for spare parts Technical Support You are the best tool for tr...

Page 68: ...product or as a result of any unauthorized repairs or alterations The warranty does not apply if any serial number decal is altered defaced or removed from its original position Should you need your g...

Page 69: ...69 CERTIFICATE OF COMPLIANCE...

Page 70: ...70...

Page 71: ...71 HONEYWELL SCANNER CODES CODE 1 5 CODE 2 CODE 3 CODE 4 Follow the directions on page 14 to reconfigure your scanner...

Page 72: ...72...

Page 73: ...73 ZEBEX SCANNER CODES CODE 1 CODE 2 CODE 3 CODE 4 Follow the directions on page 14 to reconfigure your scanner NUMBER CODES...

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