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4. I Have a problem that is different to those in the previous examples 1- 3.

Below is a list of Useful Telephone numbers

For general advice about your heater:

BAXI FIRES DIVISION TECHNICAL HELPLINE      08706 061 065.

To report faults or arrange for your heater to be serviced:

BAXI FIRES DIVISION SERVICE      08706 090 081.

For sales or product information:

BAXI FIRES DIVISION SALES     08706 061 067.

CALLERS IN THE REPUBLIC OF IRELAND

Call     0044 8706 061 065

For spares inquiries

Spare parts are available nationwide via the ‘interpart stockist network’. For your
local stockist consult Yellow pages under ‘Central Heating’.

When ordering spare parts please have the below information available. This will help
us to deal with your call quicker and avoid you having to make a second call.

Your Post Code

Type of Heater (Electric or gas)

The fault, problem or request.

Model, Name and serial number (This information can be found on a small label on

the lower left of the heater next to the cover plate. To see this you may have to remove
the fascia). 

What should I do when I’m ready to dispose of my heater?

The plug should be removed from the mains cable and the mains cable cut from the
heater. These should be disposed of with the heater.

Environmental Protection.

Waste electrical products should not be disposed of with household waste.
Please recycle where facilities exist. Check with your local authority or retailer
for recycling advice.

Page 10

INSTALLER AND OWNER GUIDE

© 

Baxi Heating U.K. Limited 2007.

Summary of Contents for 831

Page 1: ...ture reference INSTALLER AND OWNER GUIDE This guide is intended to help you install and care for your Baxi Fires Division electric heater Please read carefully before installing and using your heater However if further information is required our Baxi Fires Division Technical Helpline will be pleased to help Telephone 08706 061 065 National call rates apply in the United Kingdom In the Republic of...

Page 2: ...ng Baxi Fires Division All Baxi Fires Division heaters are designed to meet the most stringent quality performance and safety requirements to provide our customers with many years of trouble free service This guide aims to improve your understanding and appreciation of your new Baxi Fires Division heater by providing simple and informative instructions to enable you to install it and to ensure tha...

Page 3: ...1 quality system accepted by the British Standards Institute HANDLING AND UNPACKING Before continuing any further with the installation of this heater please read the following Important instructions The approximate lifting weight of the heater is as below Model Heater Body kg Fascia kg Total kg Fantasy 9 6 10 85 20 45 Glamour 9 8 12 5 22 3 Landscape 9 6 10 85 20 45 Manhattan 9 6 10 85 20 45 Parke...

Page 4: ...t not above or behind the heater Always disconnect the heater from the electrical supply before carrying out cleaning maintenance or replacing the light bulbs Always make sure the heater is firmly secured to the wall Always use a fireguard when young children infirm persons and pet animals can come into contact with the heater Always use genuine Baxi Fires Division spares Never Never leave childre...

Page 5: ...s We do not recommend that the heater be fitted to a wall covered in blown vinyl wallpaper or polystyrene tiles etc It is important that the heater is never fitted under a shelf or soft furnishings such as curtains If the heater is to be mounted on to a plasterboard wall that has a wooden frame behind it then the integrity and ability of the wall to carry the weight of the appliance must be confir...

Page 6: ...been identified as in figure 1 Fitting the heater Decide the location of the heater It is important that the heater is never fitted under a shelf or soft furnishings such as curtains If fitting to a conventional brick wall then use the outer slotted holes in the bracket If fitting to a plasterboard wall that has a wooden frame behind it then use all five fixing holes in the bracket This is require...

Page 7: ...the fascia Place the loose pebbles onto the fuel support It is not necessary to use all the pebbles supplied Locate the top of the fascia behind the top flange of the heater The fascia is secured using the two screws with bright metal finish These are located as in figure 3 On Visia and Glamour models the glass panel that forms part of the fascia is supplied seperately Locate the glass panel hangi...

Page 8: ... need only to be wiped clean with a dry soft cloth do not use polishes or abrasive materials I have a problem with my heater Important Safety Before undertaking maintenance or replacing the light bulb s always disconnect the heater from the electricity supply by removing the 3 pin plug and allowing the heater to cool 1 My heater is on but there is no light low light This is possibly a light bulb f...

Page 9: ...d previously 2 My heater is on but there is no light or heat The first thing to do is check the wall socket To do this plug in a known working appliance If the appliance you have plugged in works then there is a good chance that the problem lies with the 13Amp fuse in the heater plug If either fuse or socket is suspected have them checked by an electrician 3 My heater is on but there is no heat A ...

Page 10: ... have the below information available This will help us to deal with your call quicker and avoid you having to make a second call Your Post Code Type of Heater Electric or gas The fault problem or request Model Name and serial number This information can be found on a small label on the lower left of the heater next to the cover plate To see this you may have to remove the fascia What should I do ...

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