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© 2006 Bavarian Soundwerks, LLC.
2195 Defoor Hills Rd., Suite D, Atlanta, GA 30318
P: 404.963.8857 |
www.bavsound.com
factory plugs. The lack of bass response generally is due to one speaker being out of phase
and the other speaker (s) being in phase. The easy fix is checking these connections to make
sure that positives go to positive and negatives go to negatives. Basically, double check your
wiring on each speaker. If one speaker is out of phase, the bass response of the entire vehicle
can be compromised.
•
Too Much Treble, Harshness, or Brightness:
There are a couple of things here we’ll need to consider:
1. Where are the bass/treble settings on the radio/EQ? Go ahead and flatten out the
settings to ensure no pre-amp distortion is the cause of the problem. If you’re using
the radio to test the speakers, try using a CD or directly connected iPod instead.
2. What type of factory audio system did the car have in it from the factory? Was it a
Harmon Kardon or a DSP equipped car?
We then need to assess whether or not you
were sent the right speakers.
-If the car is a Harmon Kardon 3 Series
, and you are experiencing brightness, we
most likely left the capacitors out of the tweeter wiring. We need to send you the
corresponding capacitors for a 3 Series with Harmon Kardon.
-If the car is a non Harmon Kardon equipped 3 Series,
the most likely culprit is
that we forgot to install the 8 ohm resistors inline with the midranges and tweeters. Do
you recall seeing a black heat shrink wrapped piece (2” long) inline with the tweeters
and midranges? Alternatively, another indicator of the 8ohm midrange is presence of
a white dot on the speaker basket directly below the terminals. If you don’t have the
resistors or see the dot, you were most likely sent the wrong speakers, and we need
to get the appropriate speakers to you.
•
A speaker is physically defective, as in defective from shipping or directly from the
manufacturer.
There is only one solution here:
1. We will be happy to get a replacement speaker out to you. We’ll need to bill you for
the replacement speaker, and once the defective speaker arrives back to us, we will
gladly issue a refund. Once you get the new speaker, please keep us posted on the
results, as want to make sure that everything is sounding as it should.
•
Missing Product(s)
If you feel that a product or accessory is missing, let’s check a few things before we send out
replacements. It’ll save everyone a lot of time!
1. Please check to make sure that nothing has gone unnoticed in the packaging. If
you’re calling from your office and don’t have access to the package, please bring the
package to the office the next day so that we can go over with you exactly what was
supposed to be in the packages that we shipped out to you. Sometimes our shipping
department uses filler boxes in packages to ensure that your products aren’t
damaged in shipping, and often times those boxes are mistaken for missing products.
2. If indeed a product is missing, firstly please accept our apologies. We try our best to
ensure that all orders are filled as they should be, but we’re only human!
☺
Please
notify us immediately of the missing product, and we will the appropriate pieces out to
you that same business day, provided FedEx hasn’t already come for the day. We
want you to get your new equipment installed as quickly as possible, so we’ll make
sure you have it in an expedited fashion once we’ve been made aware of the
problem.
