Barbeques Galore will warrant to the ORIGINAL PURCHASER of this product that it will be free of defects
in material and workmanship for set periods below from the date of purchase when used under normal
outdoor use and correct assembly.
Cooking Grids - Limited Lifetime Warranty (No rust through or burn through)
Burners - Limited Lifetime Warranty (No rust through or burn through) on Burners
Infrared Ceramic Burners - 2 years Limited Warranty
Flame Tamers, Valves and Plastic Components - 2 Years Limited Warranty
Electronic Components - 1 Year Warranty
Paint coatings - 2 Years Limited Warranty for color fading or peeling
All other Stainless Parts - Limited Lifetime Warranty
Barbeques Galore will require reasonable proof of your date of purchase. Therefore, you should send in
the owner registration card and save your receipt in case it is required as proof of purchase.
This Limited warranty is limited to replacement of parts at Barbeque Galore's option that proved to be
defective under normal use and service. You will be charged for shipping and handling of the replacement
parts. The above items with a Limited Lifetime Warranty are applicable for only the expected life of the
unit. The manufacture has set an expected life of 7 years for this unit.
Barbeques Galore may require the return of defective parts for examination before issuing replacement parts.
If you are required to return defective parts, shipping charges must be prepaid by the customer.
Upon examination and to Barbeque Galore's determination, if the original part is proven defective, Barbeque's
Galore may approve your claim and elect to replace such parts without charge. In any instance, customer
is responsible for shipping and handling of the replacement parts. Labor to remove and replace defective
parts are not covered by this warranty.
This Warranty does not cover any failures or operating difficulties due to accidents, abuse, misuse, alteration,
misapplication, vandalism, improper installation, maintenance or service, damages caused by flashback fire
or grease fires, as set out in the Operator's Manual.
This warranty does not cover scratches, dents, corrosion or discoloration caused by weather, heat, abrasive
and chemical cleaners, pool or spa chemicals, and/or any tools used in the assembly or installation of
this unit. This warranty does not cover paint loss, surface rust, corrosion or stainless steel discoloration
which is considered normal wear and tear. This warranty does not cover the cost of any inconvenience,
personal injury or property damage due to improper use or product failure.
Deterioration or damage due to severe weather conditions such as hail, hurricanes, earthquakes, tsunamis,
tornadoes, terrorism, discoloration due to exposure to chemicals either directly or in the atmosphere, Acts
of God/Forces of Nature are not covered by this Limited Warranty.
No part returns will be accepted without prior authorization from Grand Home Holdings dba Barbeques Galore.
Authorization for parts and/or the return of parts may be requested by calling 1-800-474-5587,
8:30am-4:30pm PST, Monday-Friday.
For technical troubleshooting and/or service inquiries, please call 1-800-474-5587, 8:30am-4:30pm
PST, Monday-Friday.
Warranty Restrictions
This warranty gives you specific legal rights, and you may also have other rights which vary from state
to state.
This product is certified for safe use only in the country where purchased; Modification for use in any
other location is a safety hazard and immediately voids the warranty.
This warranty is void if the product is used for commercial or rental purposes.
This warranty is non-transferable.
We will only provide coverage to units purchased at authorized retailers.
Manufacturer:
Grand Hall Enterprise Co., Ltd.
9th Fl., No. 298, Rueiguang Rd., Neihu,
Taipei, Taiwan (114)
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Grand Home Holdings dba Barbeques Galore
Limited Lifetime Warranty
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