35
Troubleshooting
34
Integrating Your Shades with a Z-Wave Home Automation System
TROUBLESHOOTING
Step 3: (Associate) Pair Remotes
with Your Shades
If you want to be able to control your shades with remotes as well as
with your home automation system, follow these steps.
Pair a Shade with a Two-Button or Single-Channel Remote
1. On the remote, press and release
the program button on the back.
The remote LED will flash green.
2. On the shade, press and hold the
program button for 3 seconds.
When the shade LED flashes
green, release the button.
The LEDs on the remote and shade will
turn green, then turn off, and the shade
will jog.
3. Repeat steps 1–2 for each shade
you want to control with a remote.
Pair a Shade with a Multi-Channel Remote
button for 3 seconds. When the shade LED
flashes green, release the button.
The shade will jog.
4. Repeat steps 1–3 for each shade you want
to control with a remote.
5. Assign the shades to a channel by following
the steps on page 10.
PROBLEM
SOLUTION
I need to replace the batteries for my
shade or remote.
Replacing Batteries for the Shade
Insert eight AA lithium batteries per
battery case.
Replacing Batteries in the Two-Button or
Single-Channel Remote
Insert a #CR2430 lithium coin battery.
You’ll need a screwdriver to open the
battery compartment.
Replacing Batteries in the Multi-Channel
Remote
Insert two AAA batteries.
The programming steps aren’t
working.
If you don’t press any buttons for 10
seconds while you’re programming your
remote or shade, the remote will time out.
If that happens, just start the process over.
My shade doesn’t respond when I
press buttons on my remote.
If the LED on the remote doesn’t light up
when you press a button on the remote,
replace the battery in the remote first.
• For a two-button or single-channel
remote, you’ll need a #CR2430 lithium
coin battery.
• For a multi-channel remote, you’ll need
two AAA batteries.
If that doesn’t fix the issue, after checking
battery orientation, replace the batteries
in the shade. You’ll need eight AA lithium
batteries per battery case.
If you’ve verified that the batteries in the
remote and shade are good and you’re still
experiencing this issue, ensure that the
motor’s antenna is exposed. If you haven’t
already, remove any securing tape and
position the antenna so that it’s exposed
and away from the shade headrail. Avoid
crimping or damaging the antenna or
power lead.
Ensure that shade and remote are paired.
See
Pairing Your Remotes and Shades
on page 21.
1. On the remote, press and hold the MENU/
RIGHT button for 2 seconds to enter the menu.
2. Select ZWAVE > ASSOCIATE.
3. On the shade, press and hold the program
