We want to thank you for purchasing a Bakcou eBike and would like to
welcome you as one of our newest Tribe Members. We know that you
are going to love your new eBike as much as we love ours and it will no
doubt change the way you access the backcountry!
We want you to know that customer service is at the center of our
business model. We encourage you to email, call, or use the online chat
on our website to contact us with any questions, concerns, or assistance.
We are committed to the design and manufacturing of the best electric
bicycles, bicycle components, and related products on the market. To
ensure that our bikes are of the highest quality we are uncompromising
in our choice of materials, manufacturing processes, development of
new products and commitment to innovation.
Our company was founded on a few basic principles. First, was our love
for the backcountry and the desire to access these remote areas with
minimal disturbance to wildlife and their habitat through quiet and non-
pollutant means. Second, was to design and build the most durable and
efficient, yet affordable, electric bikes on the market. Our goal wasn’t
to create a mountain bike conversion kit by simply adding a motor to a
bicycle frame that wasn’t designed and intended to operate with one.
Instead, we designed the eBike around the motor and the drive train
with the necessary framework and durability needed to withstand the
abuse and demands placed on it. Third, Bakcou was built by sportsmen
and outdoor enthusiasts for those that want the same thing we do,
which is to climb higher, go farther, and explore more without
adding stress to the environment.
Welcome to the Tribe. Now get out and enjoy the backcountry,
like you’ve never done before!
Bryan Child, Owner
Dave Andre, Owner
