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5400C Series DVR User Manual

2 GETTING STARTED

2.1 Starting and Shutting Down Your DVR

Proper startup and shutdown procedures are crucial to expanding the life of your DVR.

To startup your DVR:

1. Ensure the power supply is plugged into an electrical outlet. It is HIGHLY recommended

that an Uninterruptible Power Supply (UPS) be used in conjunction with the unit. The Power

indicator LED on the front panel should turn on, indicating the unit is receiving power.

2. Press the POWER switch on the rear panel. The Power indicator LED should turn on. The

unit will begin to start.

There are two proper ways to shutdown the DVR. To shutdown the DVR:

• OPTION 1: Standard Shutdown

1. Enter the Shutdown menu, shown in Figure 1 by clicking on Menu > Shutdown.

2. Select the Shutdown button.

3. Click the OK button.

4. Press the POWER switch on the rear panel to safely shutting down the system.

• OPTION 2: Manual Shutdown

1. Press and hold the STANDBY button for 3 seconds.

Summary of Contents for 5400C Series

Page 1: ...5400C Series DVR User Manual 1 5400C Series DVR User Manual Version 1 0 1 ...

Page 2: ...environment Unit is designed for indoor use only Keep all liquids away from the DVR Ensure environmental conditions meet factory specifications Ensure unit is properly secured to a rack or shelf Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit Power down the unit before connecting and disconnecting accessories and peripheral...

Page 3: ...ring Live Preview Displays 16 4 RECORD SETTINGS 17 4 1 Initializing Record Settings 17 4 2 Scheduling a Recording 18 4 3 Starting a Manual Recording 20 5 PLAYBACK 21 5 1 Understanding the Playback Interface 21 5 2 Playing Back 21 6 BACKUP 23 7 ALARM SETTINGS 25 7 1 Configuring Alarms 25 7 1 1 Setting up Motion Detection 25 7 1 2 Setting up Sensor Alarms 26 7 1 3 Triggering Alarm Outputs Manually 2...

Page 4: ...stomizing Patrols 43 9 3 4 Customizing Patterns 45 10 CAMERA MANAGEMENT 47 10 1 Configuring OSD Settings 47 10 2 Setting up Privacy Mask 47 10 3 Adjusting Display Settings 48 11 HDD MANAGEMENT 50 11 1 Managing HDDs 50 11 2 Configuring HDD Alarms 51 12 DVR MANAGEMENT 52 12 1 Configuring System Settings 52 12 1 1 Configuring General Settings 52 12 1 2 Configuring Advanced Settings 53 12 2 Managing U...

Page 5: ...s DVR User Manual 5 12 3 5 Viewing System Logs 59 13 REMOTE SURVEILLANCE 61 13 1 Setup ActiveX Plug In 61 13 2 Remote Live View 63 13 3 Remote Playback 64 13 4 Setup 65 14 APPENDIX 66 14 1 Glossary 66 14 2 FAQ 67 ...

Page 6: ...Each analog channel supports dual stream Main stream supports D1 CIF resolution and sub stream supports CIF QCIF resolution Video encoding parameters of each channel can be set separately including resolution frame rate bit rate image quality Supports both composite stream and video only stream Audio and video streams are strictly simultaneous Monitoring Support VGA and CVBS video output High defi...

Page 7: ...ing type time event etc Supports pause rewind play fast play slow skip forward and skip backward when layback locating in progress bar by dragging the mouse Backup Supports USB device and network backup Alarm and Exception Supports alarm in out arming schedule setting Supports various alarm input such as hard disk full network break IP conflicted and hard disk error Supports various alarm response...

Page 8: ...Button Powers DVR on off 2 MENU OKEXIT Button In preview mode user press the MENU OK button will enter the main menu after successful login In the main menu mode user press the MENU OK button will confirm the selection 3 DIRECTION Buttons ESC The DIRECTION buttons are used to navigate between different fields and items in menus In Preview mode these buttons can be used to cycle through channels ES...

Page 9: ...enus left Move cursor in menus down OK In menus press to confirm selections 5 Mode Press to switch between quad and split screen displays 6 Number Channel buttons While in menus press buttons 0 9 to enter values during live viewing press to view channels in full screen 7 ALARM Clear alarm output 8 SWITCH Switch video output 9 RECORD Press to start manual recording 10 STOP Press to stop manual reco...

Page 10: ... Click Switch between single screen and multi screen mode in Preview Playback mode Click and Drag Clicking and dragging the Left mouse button can be used to control the digital zoom area It can also be used to setup the alarm areas 2 Right Button Single Click Shows pop up menu 3 Scroll Wheel Scroll Up In Menu mode it will move the selection to the previous item Scroll Down In Menu mode it will mov...

Page 11: ...NC connector for analog video output 3 AUDIO IN Connector for 4 channels audio input 4 AUDIO OUT Connector for 1 channel audio output 5 VGA OUTPUT DB9 connector for VGA output Display local video output and menu 6 LAN interface Connector for LAN Local Area Network 7 USB interface Connector for USB device 8 POWER SWITCH Power switch 9 RS485 PTZ control port 10 DC POWER IN 12V DC power input ...

Page 12: ...er indicator LED on the front panel should turn on indicating the unit is receiving power 2 Press the POWER switch on the rear panel The Power indicator LED should turn on The unit will begin to start There are two proper ways to shutdown the DVR To shutdown the DVR OPTION 1 Standard Shutdown 1 Enter the Shutdown menu shown in Figure 1 by clicking on Menu Shutdown 2 Select the Shutdown button 3 Cl...

Page 13: ...own menu you may also reboot or lock your DVR Locking your DVR will return you to the Live Preview mode which will require an user name and password to exit out of it The Reboot button will reboot your DVR To reboot or lock your DVR 1 Enter the Shutdown menu by clicking Menu Shutdown 2 Select the Lock button to lock the DVR or the Reboot button to reboot the DVR ...

Page 14: ... Icon Indicates video tampering Record Icon Indicates the current channel is recording Audio Icon Indicates the current channel is in audio output Alarm Icon Indicate there is an alarm or exception 3 1 2 Operating the Live Preview In Live Preview mode you can 1 Display Single Camera Using Front Panel Remote Use Alphanumeric buttons Using Mouse Select Single Camera in right click menu 2 Preview Lay...

Page 15: ... Layout options can be selected from a drop down list PIP Picture in picture To select this you will have 2 cameras in 1 channel Next Screen When displaying less than the maximum number of cameras in Live Preview clicking this feature will switch to the next set of displays Playback Enter into Playback mode PTZ Enter PTZ Control mode Digital Zoom Enter Digital Zoom interface Menu Enter Main menu S...

Page 16: ...e picture into normal size Exit 3 2 Configuring Live Preview Displays Live Preview displays can be customized to your own needs These settings can be accessed by entering the Display Settings menu To access the Display Settings menu 1 Click the Menu button 2 Click the Configuration icon 3 Click the Display Settings icon The settings available in this menu include Dwell Time The time in seconds to ...

Page 17: ... the HDD through HDD management before proceeding 2 Navigate to Menu Configuration Record Settings You will be taken to the Record Settings menu 3 Select the camera you would to configure the settings for 4 Configure settings for Encoding Parameters Select main stream or sub stream Record Audio Select to record audio of the camera Resolution The resolution is fixed as 4CIF for main stream CIF for ...

Page 18: ...he time in seconds to pre record before the actual recording begins Post record Sets the time in seconds to post record after the actual recording ended 4 2 Scheduling a Recording Scheduling a recording allows you to setup the DVR to only record when you want it to To setup a recording schedule 1 Enter the Record Settings menu Menu Configuration Record Settings 2 Select the Schedule tab to open th...

Page 19: ...ion detection motion or alarm and alarm Motion detected and alarm triggered recordings are further explained in Configuring Alarms 9 Click the OK button to finish configuration 10 Repeat steps 3 9 for other cameras or copy settings from one schedule to the next under the Copy To section 11 Click OK to finish and save the schedule settings 12 If all the cameras recording settings are the same pleas...

Page 20: ...ual Recording A manual recording can be started at any time To start a manual recording Start manual recording by selecting Start or Stop for the cameras desired Note Only when the scheduled recordings are off can user manually start or stop recording ...

Page 21: ...g files forward at the speed of x2 x4 x8 Slow Forwards Select to playback the recording files forward at the speed of x1 2 1 4 1 8 Hide Select to hide the playback control panel Exit Select to exit playback Playback progress To drag the playback progress to a desired time Recording Type indicate the recording types during the period Note Blue Record Time Line designates schedule manual recording w...

Page 22: ...ified search criteria or click the Search button to bring up the list of search results After search results are presented select the file you would like to playback and press Play to enter synchronous playback cameras selection 4 When press OK recordings will automatically be playback in the Playback interface ...

Page 23: ... Press the Backup button This will take you to the Search Results menu 4 Select the files to export You may also click the Play button to verify that these files are indeed the ones you would like to export 5 The size of the currently selected files is displayed in the lower left corner of the window Select the Next button to enter the Backup menu 6 Select device to export to from drop down list I...

Page 24: ...5400C Series DVR User Manual 24 Check for compatibility from vendor 7 Delete Delete a file from the backup device 8 Format Format the backup device 9 Click Start to begin backup process ...

Page 25: ...tings interface by navigating to Menu Configuration Camera Settings Select channel to configure motion detection on 2 Select the Advanced tab to open up the Advanced Camera Settings menu 3 Check the checkbox next to Video Motion Detection and enable Motion Detection as 4 Click the Area Settings button to enter the Motion Detection area and Sensitivity configuration interface 5 The Motion Detection...

Page 26: ...ion is detected by checking the checkboxes under the desired cameras 10 Select Schedule tab to set arm time 8 periods can be set 11 Click OK to complete motion settings for the selected camera You may now add a schedule to start recording when motion is detected See Scheduling a Recording 7 1 2 Setting up Sensor Alarms Recordings can also be triggered from an external sensor alarm device To setup ...

Page 27: ... input type The options available are Normally Opened N O and Normally Closed N C 3 Select the checkbox next to Handle Alarm In as and click the Handle button to enter the Alarm Input Handle menu 4 Select the Triggered Camera tab 5 Select cameras to trigger for recording when alarm occurs by checking the checkboxes under the desired cameras ...

Page 28: ...triggered See Scheduling a Recording Alarm outputs may also be configured in the Alarm Management menu To set up Alarm Output 1 Select the Alarm Output tab This will bring up the Alarm Output interface 2 Select the output you would like to configure and click the Set button This will bring up the settings page for the selected channel ...

Page 29: ... See Triggering Alarm Outputs Manually 7 1 3 Triggering Alarm Outputs Manually To trigger alarm outputs manually 1 Enter the Manual Alarm menu by clicking Menu Manual Alarm 2 In the Manual Alarm menu you may Trigger Select an alarm from the list and click Trigger to trigger its output Trigger All Trigger all alarm outputs at once Clear All Stop all alarm outputs at once 3 Select OK to return to th...

Page 30: ...on checkbox to enable feature 4 Click the Handle button to enter the Handle menu 5 Select the Handle tab to configure exceptions handling Exception trigger options are further explained in the next section See Understanding Exception Trigger Options 6 Select the Schedule tab Set the schedule of when you want video loss detection to be enabled Schedule can be set for all week or any day of the week...

Page 31: ...r Camera Settings menu by clicking Menu Configuration Camera Settings 2 Select the Advanced tab and select camera to configure tamper detection 3 Select the Tamper Detection checkbox 4 Select the sensitivity of the camera tamper detection HIGH MEDIUM and LOW 5 Click the Handle button to enter the Handle menu 6 Select the Schedule tab Set the schedule of when you want video tamper detection to be e...

Page 32: ...other channels If all channel and all week are the same settings please select Copy To All Week and Copy to All channel in Advanced tab 7 2 Set up Exception 7 2 1 Setting Exception Setting exceptions allow the DVR to alert you when irregular events occur These events include HDD Full All installed HDD are full HDD Error Errors occurred during writing of the HDD no HDD installed or HDD had failed t...

Page 33: ...Options When setting up exception handlers for such features as motion detection and sensor alarms you may select triggering options to alert you of these exceptions The triggering options that you may select include Audio Warning Trigger an audible beep when exception is detected Trigger Alarm Output Trigger an alarm output when exception is detected Alarm output can be configured by following th...

Page 34: ...Default Gateway Preferred DNS Server Server Port HTTP Port Note The IP address can not be conflict with that of any other device Every port including the SERVER PORT HTTP PORT must be forwarded in the router SEVER PORT is used for the CMS and Phone Surveillance To have access via internet through WAN please be sure that your DNS SERVER has been set correctly 8 1 2 DHCP Select DHCP in Network Acces...

Page 35: ...PPoE credentials can be obtained from your network administrator Once the setup is completed your DVR will automatically dial up into your network after rebooting Please check the PPPoE status in Network Status tab Note When using PPPoE there is no need to forward the ports it will forward the ports automatically 8 2 Configuring Advanced Settings 8 2 1 DDNS To setup DDNS 1 Enter the Network Settin...

Page 36: ...est 3322 org obtained from the website www 3322 org Lastly enter the User Name and Password registered in the 3322 network DynDNS Enter Device Domain Name i e test dyndns org obtained from the website www dyndns com Lastly enter the User Name and Password registered in the DynDNS network 8 2 2 NTP A Network Time Protocol NTP Server may also be setup on your DVR to keep the date and time current an...

Page 37: ...P server 7 Click OK to save and exit menu Note If the DVR is used on a public network you should use a NTP server that has a time synchronization function such as the server at the National Time Center IP Address 210 72 145 44 If the DVR is setup in a more customized network NTP software can be used to establish a NTP server used for time synchronization 8 2 3 E mail Settings To configure E mail s...

Page 38: ...l settings be tested after they are entered This can be accomplished by clicking the Send Email button in the E mail menu 8 2 4 FTP Settings FTP is used to upload recording streaming to your FTP server You can set up an uploading schedule which triggered by time motion detection or and alarm To configure FTP settings 1 Enter the Network Settings menu by clicking Menu Configuration Network Settings...

Page 39: ...u should check the network status and FTP server status This icon indicates the DVR is trying to upload the streaming of this channel but it failed You should check whether the FTP configuration is correct Also you should check the network status and FTP server status 8 2 5 IP Filter IP filter is used to manage the remote access to your DVR The management is based on the IP address of remote visit...

Page 40: ... electronics intelligent appliances and mobile devices from many different vendors In our DVR UPNP is used to automatically map the HTTP port and server port in your router To configure UPNP settings 1 First of all enable the UPNP function in your Router If your router doesn t support UPNP this function can t work 2 Enter the Network Settings menu by clicking Menu Configuration Network Settings se...

Page 41: ...clude Camera Select a PTZ camera Call Preset Call a PTZ preset Call Patrol Call a PTZ sequence Call Pattern Call a PTZ pattern Preset Enter PTZ preset configuration menu Patrol Enter PTZ patrol configuration menu Pattern Enter PTZ pattern configuration menu PTZ Menu Enter the menu of PTZ PTZ Settings Enter PTZ setting menu 9 2 Configuring PTZ Settings Settings for a PTZ camera must be configured b...

Page 42: ...ets Patrols Patterns 9 3 1 Understanding PTZ Controls Before setting presets patrols and patterns it s important to understand some of the features of the PTZ control panel shown in Figure 3 The controls on the PTZ panel include 1 Directional Pad Auto scan Buttons Controls the movements and directions of the PTZ Center button is also used to start auto scan of PTZ 2 Zoom Used to zoom in and out wi...

Page 43: ...PTZ control panel to adjust the position of the preset Select a Preset number and click the Set button to save preset location Clear Preset Select a Preset number and click the Clear button to delete the preset You may also select the Clear All button to delete all presets Call Preset Select a Preset and click the Call button Note Only valid presets can be called and deleted 9 3 3 Customizing Patr...

Page 44: ...Preset Name Duration and Speed The Key Point No determines the order at which the PTZ will follow while cycling through the patrol The Duration refers to the time span to stay at the corresponding key point The Speed defines the rate at which the PTZ will move from one key point to the next Step4 Click OK to return to Patrol Management menu and repeat steps 2 3 to configure other key points Step5 ...

Page 45: ...ick the Start button to call the patrol select the stop button to stop the patrol 9 3 4 Customizing Patterns Patterns can be setup by recording the movement of the PTZ To setup and use PTZ patterns 1 Select the Pattern button to enter the Pattern Management menu 2 Select a Pattern Number ...

Page 46: ...ts of the PTZ Use the PTZ control panel to move the PTZ The PTZ movements will be recorded until the Stop Record button is clicked 4 To run a pattern click the Run Pattern button on a valid pattern The PTZ will move according to the path that was defined until Stop Pattern is clicked 5 Click OK to save and exit from menu ...

Page 47: ... name To configure OSD settings 1 Enter the Camera Management Settings menu by clicking Menu Configuration Camera Settings 2 Select channel to setup OSD settings under Channel Click the Set button 3 Configure desired OSD settings 10 2 Setting up Privacy Mask You may setup privacy mask to mask off sensitive or private areas in the field of view of a camera To setup privacy mask 1 Enter the Camera M...

Page 48: ...as the brightness contrast saturation and hue can also be adjusted in the Camera Management menu To adjust display settings 1 Enter the Camera Management Settings menu by clicking Menu Configuration Camera Settings 2 Select channel to adjust display settings under Channel Click the Set button Enter Camera Settings menu when click Camera icon 3 Select the Advanced tab to enter the Advanced Camera S...

Page 49: ...5400C Series DVR User Manual 49 ...

Page 50: ...ialize 3 Click the Init button 4 Select OK button to begin initialization After the HDD has been initialized the status of the HDD will change from No to Yes To check the status of a HDD 1 Enter the HDD Management menu by clicking Menu HDD Management 2 The status of your HDD is listed under the Status column If the status is listed as Yes the HDD is in working order If the HDD is Uninitialized you...

Page 51: ...status of the HDD and the detailed information of HDD 11 2 Configuring HDD Alarms HDD alarms can be set to trigger when an HDD is full or in an abnormal state To set HDD alarms 1 Enter Exception menu by clicking Menu Configuration Exception 2 Select HDD Error under Exception Type 3 Select trigger action Trigger actions are further explained in Understanding Exception Trigger Options ...

Page 52: ...onfiguration General Settings 2 Select the General tab 3 Configure general settings These settings include Language Default language used in DVR menus Video standard NTSC PAL VGA Resolution VGA output resolution HDMI Resolution HDMI output resolution Time Zone Time zone to use for DVR Display Date Format Format to use for date System Time System time and date Note If the video standard is differen...

Page 53: ...or DVR Device ID The No of the DVR Device Name The name of DVR 12 2 Managing User Accounts By default your DVR comes with one user account the Administrator account The Administrator user name is admin and the password is 12345 The default password for Administrator should be changed right away for security reasons The Administrator has the authority to add delete or configure parameters for many ...

Page 54: ... and is separated into two tiers Operator The Operator user level has the authority to configure two way audio in network settings and all parameters in channel settings Guest The Guest user can not configure network settings but can configure the local playback as well as the remote playing in channel settings 5 Select the Permission button to enter the Permission Settings menu ...

Page 55: ...ecord Settings Set the record mode Network Settings Set the IP DDNS etc PTZ Settings Set the PTZ configuration Alarm Settings Set the alarm Display Settings Set the parameters for display Exception Set the exception warning 7 Click on the Permission Settings tab Remote Live View Select and view live video over the network Manual Record Locally start and stop manual recording on any of the channels...

Page 56: ...the DVR 1 Enter the User Settings menu by clicking Menu Configuration User Management 2 Select user to delete 3 Click the Delete button to delete user 4 Click the OK button to exit menu 12 2 3 Modifying a User To modify a user 1 Enter the User Settings menu by clicking Menu Configuration User Management 2 Select user to modify 3 Click the Modify button to enter the Modify menu 4 Edit user informat...

Page 57: ... Click Export to export a configuration file to USB device USB device must be connected at this point to the DVR 3 To import a configuration file select the file from the USB device and click the Import button After the import process is completed you must reboot the DVR 4 Click Cancel to exit out of menu 12 3 2 Updating System Firmware The firmware on your DVR can be updated via an USB device To ...

Page 58: ...ate please contact your system supplier for further assistance 12 3 3 Restoring Default Settings To restore default factory settings to your DVR 1 Enter the Default Settings menu by clicking Menu Maintenance Default Settings 2 Select OK to restore factory defaults 12 3 4 Viewing System Information To view system information 1 Enter into the Information menu by clicking Menu Maintenance System Info...

Page 59: ... events of your DVR are logged into the system logs To access the system logs and search for these events 1 Enter the Log Search menu by clicking Menu Maintenance Log Search 2 Set search parameters 3 Click the Search button to begin search If logs matching the search criteria are found it will be displayed ...

Page 60: ...5400C Series DVR User Manual 60 4 Click Cancel to exit out of menu ...

Page 61: ...tup an ActiveX control firstly You can download this ActiveX plug in from DVR or setup it from the attached CD Setup ActiveX control from attached CD In the attached CD enter the directory of Tools double click the setup file named as Plugin_Setup_Vx x x x exe The setup wizard will instruct you to setup the IE control step by step Download ActiveX control from DVR To download ActiveX control for y...

Page 62: ...ur system Click the attention bar at the top of the main page and select Install ActiveX Control DVR Net viewer will reset 6 In the warning box click Install The login page appears Note The process will last for several minutes If you access the DVR from Internet it will take more time ...

Page 63: ...Z camera Select the channel of the connected PTZ camera s Click the navigation arrows to pan and tilt the camera 3 Click to control zoom focus and iris You can adjust the movement speed of the PTZ by dragging the scroll bar Click this button to operate presets You can add delete and call the preset Click this button to operate patrol You can add clean start and set the patrol Click this button to ...

Page 64: ... switch to the next channel s 6 Display Modes Click the icons to view channels in single channel full screen quad and split screen configurations 13 3 Remote Playback Use the Replay menu to search and playback recorded video on your system Search the recording files 1 Click Playback at the top of the main screen The main screen will be grey 2 Select a channel to playback Area 1 3 Select the search...

Page 65: ...Unmute 9 Volume control 10 Play position scroll bar 13 4 Setup Click Setup at the top of the main screen you can select local setup or remote setup from the pop up menu Local Setup In local setup page you can setup the directory for recording live streaming backup files snap shot and config file Remote Setup Use the remote setup to configure the settings of your DVR from network ...

Page 66: ...network protocol for encapsulating Point to Point Protocol PPP frames inside Ethernet frames It is used mainly with ADSL services where individual users connect to the ADSL transceiver modem over Ethernet and in plain Metro Ethernet networks 7 DDNS Dynamic DNS is a method protocol or network service that provides the capability for a networked device such as a router or computer system using the I...

Page 67: ...Check that the RS 485 cable is properly connected 2 Check that the dome decoder type is correct 3 Check that the dome decoder speed configuration is correct 4 Check that the dome decoder address bit configuration is correct 5 Check to make sure that the main board RS 485 interface is not broken Why is there no video recorded after setting the motion detection If there are no recorded video after s...

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