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EMBEDDED RECORDER 

 

Model: EAV16-480 

 

User’s Manual 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If the URL changes, refer to www.toshiba.com 

 

 

 

 

 

 

For information on our latest products and peripheral devices, refer to the 
following web site: 

www.toshibasecurity.com 

Summary of Contents for Surveillix EAV16-480

Page 1: ...DDED RECORDER Model EAV16 480 User s Manual If the URL changes refer to www toshiba com For information on our latest products and peripheral devices refer to the following web site www toshibasecurity com ...

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Page 4: ...ess information even if TAIS has been advised of the possibility of such damages and whether in an action or contract or tort including negligence This software and documentation are copyrighted All other rights including ownership of the software are reserved to TAIS TAIS and Surveillix are registered trademarks of TAIS in the United States and elsewhere All other brand and product names are trad...

Page 5: ... as this can result in a risk of fire or electrical shock 9 Object and Liquid Entry Points Never insert foreign objects into the recorder other than the media types approved by Toshiba as they may touch dangerous voltage points or short out parts that could result in a fire or electrical shock Never spill liquid of any kind on the product 10 Accessories Do not place this product on an unstable car...

Page 6: ...G Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was originally received from Toshiba Do not use volatile liquids such as aerosol spray near this product Do not leave rubber or plastic objects in contact with this product for long periods of time They will leave ...

Page 7: ...is used near an air conditioning unit vent When this product is used in a humid place Do not use the recorder when moisture condensation may occur If the recorder is used in such a situation it may damage discs and internal parts Remove any CD discs connect the power cord of the recorder to the wall outlet turn on the recorder and leave it for two to three hours After two to three hours the record...

Page 8: ...provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interfere...

Page 9: ... disclaims any and all liability arising out of the use of the product in any critical applications Your Responsibilities The above warranty is subject to the following conditions 1 You must retain the bill of sale or provide other proof of purchase 2 You must schedule service within thirty days after you discover a defective product or part 3 All warranty servicing of this product must be made by...

Page 10: ...ng the Monitor 20 Video Inputs 20 Connecting to a Network 20 Connecting Audio 20 Connecting a PTZ Camera 21 Connecting to a Sensor Input 21 Connecting to a Relay Output 21 Turning on the Recorder 22 Using the Front Panel to Turn On Off the Recorder 22 Setup 24 Setup Menus 24 Quick Setup 25 System 26 System Setup 26 Upgrade Firmware 27 Disk Setup 28 Format 28 Overwrite 29 Check 29 SMART Check 30 Us...

Page 11: ...47 Network Setup 47 Serial Setup 48 E mail Setup 49 MySurveillix Error Bookmark not defined Information 51 System Log View 51 Version View 51 Status View 52 Operation 55 Login 55 Default Administrator Log In 55 Live Display Mode 55 Channel Selection 55 Icons 56 Mouse Over Menu 57 Instant Recording 57 Popup Menu 58 No Signal 58 No Permission 58 PTZ 59 PTZ Popup Menu 59 Create PTZ Preset Position 59...

Page 12: ...the Recorder 66 Save Settings 67 Save Settings 67 Import Settings 67 Remote Software 68 SCS Overview 68 Web Viewer Overview 69 Connecting to a Recorder Using Web Viewer 70 Search Video Using Web Viewer 70 Performing a Basic Search 71 Status Search 71 Performing a Status Search 71 Clean Image 71 Print 72 Save 72 Digital Verifier Overview 73 Using the Digital Verifier 73 Appendix 74 Button Index 74 ...

Page 13: ...13 Notes ...

Page 14: ... for simultaneous live viewing and digital search This powerful software enables users to establish recording schedules create motion detection zones and use PTZ controls on available attached video input devices With the latest advancements in the EAV firmware searching and indexing your video archive is fast and easy The EAV is designed to provide the power and versatility of EAV recorders in a ...

Page 15: ...rding configuration for each camera channel Custom motion detection areas for each camera channel Multiple recording modes Manual Schedule Event Audio Mono recording and playback 4 built in sensor inputs Normally Open or Normally Closed 2 built in relay outputs Normally Open or Normally Closed Remote access PTZ camera control USB FLASH DRIVE APPROVED LIST These USB flash drives have been tested an...

Page 16: ...olor D Max ERNITech FastraxII Ganz PT Honeywell MAXPRO Honeywell VCL Honeywell GC 655P Honeywell HSD 250 Honeywell HSD 251 HISHARP HSDN 251 230 KALATEL LG LVC A70X LILIN ORX 1000 Pelco D Pelco P PTC 400C RS 485 DIRECT SCC 641 SCC 645A SDM 100 SJ 3728R1 SK P SK S SPD 1600 SRX 1008 TBT DOME Vison 360 Visiontech WSD7425D WV CS854 YOKO CCTV ...

Page 17: ...cameras See the Camera section for more detail 7 Complete PTZ Setup for any attached Pan Tilt Zoom cameras See the PTZ section for more details 8 Create a recording schedule See the Record section for more details 9 Complete Sensor Setup to enable any external devices connected to sensor inputs or relay outputs See the Record Motion Event section for more details 10 Complete Motion Event Setup to ...

Page 18: ...18 INSTALLATION FRONT PANEL CONTROLS 16 Channel USB Port LED Indicators Power Rec Network Power Enter ...

Page 19: ...he connectors you will be using The diagram below shows the location and description of each connector 16 Channel Primary and Spot monitor outputs Power input VGA output USB port Video In ports Sensor input Relay output HDMI output Audio input Audio output NTSC PAL switch Network port ...

Page 20: ... the rear of the recorder Connecting to a Network Use the RJ45 jack on the rear of the recorder when connecting to a network Connecting Audio To record audio connect the audio source to the connections on the audio port on the back of the recorder To listen to live or recorded audio connect the Audio Out Port to an amplified speaker system Note The audio output is a line level source which require...

Page 21: ...above the wire and then pull it out Sensor In Use external devices to send a signal to the recorder when an event occurs Mechanical or electrical switches can be wired to the Sensor In and Ground G connectors Note All connectors marked G are common Connect the ground side of the sensor input and or alarm output to the G connector Connecting to a Relay Output To make connections on the Alarm Connec...

Page 22: ... Connection Guide section for more details Using the Front Panel to Turn On Off the Recorder To start the recorder Press and hold the POWER key on the front panel of the recorder until the lights start to flash To shut down the recorder Click MENU on the hover menu click SETUP and then click SHUTDOWN OR Press and hold the POWER key on the front panel of the recorder log in when prompted and select...

Page 23: ...23 Notes ...

Page 24: ... entering setup for the first time If you do not have a USB mouse you can press the SETUP key on the front of the recorder to enter the setup menus and log in Use the and keys on the front of the recorder to navigate individual menus and use the and keys to select a new setup menu Note The instructions in this manual direct you in the use of a mouse to navigate the setup and functions of the recor...

Page 25: ...ion 352x240 704 240 704 480 Record Mode CONTINUOUS MOTION SENSOR CONTINUOUS MOTION CONTINUOUS SENSOR MOTION SENSOR Average Days to Record The estimated days of recording determined by resolution IPS Images Per Second PICTURE QUALITY and available storage size IPS Per Channel 1 30 Maximum varies with resolution Picture Quality LOW NORMAL HIGH HIGHEST ...

Page 26: ...on of multiple units when using a PTZ keyboard joy stick Each system must have a unique ID to function properly Date Format US MM DD YYYY EURO DD MM YYYY ASIA YYYY MM DD User Selectable Date Click the DATE and then click the values to adjust Click SAVE when you are finished Time Click the TIME and then click the values to adjust Click SAVE when you are finished Time Zone Click the TIME ZONE and th...

Page 27: ...C NOW and then click OK Keypad Beep Enables or disables audible keypad touch confirmation ON OFF Auto Log Off This feature will close the Setup Menu after a predetermined period of inactivity 1 10 min OFF S W Upgrade Start firmware upgrade from USB media Upgrade Firmware 1 Click MENU on the hover menu and select SETUP 2 Click SYSTEM and then click SYSTEM SETUP 3 Click S W UPGRADE to open the UPGRA...

Page 28: ... FORMAT and then click YES Tip Refer to the list of Approved USB Flash Drives in the Introduction of this manual To refresh the list of connected USB devices click RESET Caution All USB devices must be formatted as FAT32 before using with the recorder Note When formatting a drive all video and other data stored on that drive will be permanently erased and cannot be recovered ...

Page 29: ...order to write over previously recorded data starting with the oldest date when the HDD is full If set to DISABLE the recorder will not record any new data once the HDD becomes full Enable a DISK FULL WARNING for notification when the HDD becomes full and HDD Overwrite is disabled Check Check the HDD for errors or failure ...

Page 30: ...1 and 24 hours 3 Define a TEMP THRESHOLD and select Celsius or Fahrenheit Note The recommended upper optimum operating temperature for the HDD is between 104 F to 122 F 40 C to 50 C 4 Select a S M A R T WARNING to be activated when the HDD reaches the defined threshold 5 Click SAVE to save your settings Tip Select HDD INFORMATION and press ENTER to view the current HDD and USB drive information ...

Page 31: ...31 User Setup Use the User Setup to Add or Delete users ...

Page 32: ...y SEARCH Allow the user to use the search functions to locate video and access video from the current day using the REPLAY key on the front panel EXPORT VIEWER Allow the user to include a copy of the Backup Viewer application when a local backup is made This is a server side feature only NETWORK CONNECTION Allow the user to log in using Web Viewer PTZ Allow the user control of any connected PTZ ca...

Page 33: ...gging the power adapter cord on the back of the recorder Note Improper shut down of the system can cause data loss and system corruption CAMERA Camera Setup CH Camera Channels NAME Use the on screen keyboard to enter a camera name user defined HIDDEN ON OFF Note HIDDEN on the CAMERA SETUP page hides cameras from the main monitor VGA HDMI MAIN BNC when no users are logged in To hide cameras from us...

Page 34: ... default system color settings APPLY ALL Apply current color settings to all cameras PTZ Setup CH Camera Channels BAUD RATE Sets the port information for the connected camera Consult the documentation provided by the camera manufacturer to obtain this information ID Sets the PTZ ID from 1 255 PROTOCOL Select a PTZ protocol ...

Page 35: ...et the sequence interval time 1 100 seconds POPUP When enabled this function interrupts the sequencing when an event occurs and switches to the event channel ON OFF CHANNEL SELECT Select cameras to include in sequence 1 16 ALL SEQUENCE Configure the appearance of the sequence on the live view screen VGA HDMI MAIN BNC PAGE DWELL TIME Set the sequence interval time for full pages 0 100 seconds ...

Page 36: ...OLUTION Set monitor resolution FIT IN VGA Adjusts the display to display properly on a VGA monitor When FIT IN VGA is not selected the display is adjusted to display on a monitor connected to the TV Out BNC output OSD Select the items to display on the screen DATE TIME TITLE PTZ RECORD AUDIO ...

Page 37: ...FF Note When a motion or sensor event occurs INTENSIVE RECORDING automatically increases the recording rate to the maximum IPS that is available based on your current recording configuration frame rate up to 30 IPS per channel If events occur on multiple channels with intensive recording enabled the available IPS is evenly distributed across those channels PRE ALARM Set the Pre Alarm recording tim...

Page 38: ...ou set recording frames and select ON in RECORD CAMERA the recorder will not record anything if you select OFF in RECORD SCHEDULE CONTINUOUS Yellow Continuous recording MOTION Green MOTION detection recording In this mode the unit records only when motion is detected in the motion area and stops recording when motion is not detected Adjust motion area settings in RECORD MOTION EVENT SETUP INPUT If...

Page 39: ...vent to the Remote Monitoring software If you set motion to OFF in RECORD MOTION EVENT CONFGURATION and set CONT MOT in SETUP RECORD SCHEDULE the recorder will NOT record when motion is detected CONT SENS Brown Continuous and sensor activated recording In this mode the unit records continuously and switches to SENSOR recording mode when a sensor is triggered The recorder also will log a Sensor Eve...

Page 40: ...ate a recording schedule in the H DAY row 5 Click HOLIDAY SETUP 6 Click the DATE and set your desired holiday date using the on screen calendar 7 Click the DESCRIPTION column to type a description or name for this holiday 8 Click ADD to add the holiday Audio MAPPING AUDIO TO VIDEO Associate cameras to the appropriate audio channel AUDIO IN Enable or disable each audio channel for recording ON OFF ...

Page 41: ...up functions are only available on EAV Max recorders The EAV does not support Instant Backup Using Emergency Recording To activate Emergency Recording on the recorder Press the REC key on the front panel of the 16ch model or click the Emergency Recording button on the hover menu The E REC recording icon will appear in the lower right corner of the screen To cancel Emergency Recording Press the REC...

Page 42: ...ngs Camera Setup and triggers an alarm Action Input CH Channels 1 8 will appear by default To view channels 9 16 click CH MOTION Enable or disable motion input ON OFF SENSITIVITY 1 10 1 least sensitive 10 most sensitive AREA Define the motion detection area SENSOR Associate a sensor with the camera channel VIDEO LOSS Associate a channel to monitor for video loss detection ...

Page 43: ...o set a global motion area each channel can also be configured individually click AREA 6 Use the mouse to select or clear squares on the grid a Right click the screen and then click CLEAR ALL b Click the squares to include in the motion grid c Right click again and then click SAVE AND EXIT to save the selected motion grid 7 Repeat as necessary for each camera channel 8 When motion area setup is co...

Page 44: ...larm will close S M A R T Alarm The S M A R T ALARM option is a preset function that triggers an alarm relay when the HDD exceeds the temperature threshold configured on the SYSTEM DISK SETUP S M A R T page This function is preconfigured to set an alarm relay to ON and N C When the HDD exceeds the temperature threshold the alarm relay will open When the temperature is at a safe level again the ala...

Page 45: ...channel OFF 1 Delay Set the delay time for relay to activate 0 100 seconds Duration Set the duration of the alarm relay 0 100 seconds Preset Enable a PTZ camera to move to a preset position when an event occurs 0 100 See PTZ Control for more information Notify Select the type of alarm to associate with this event BUZZER POPUP ...

Page 46: ...s of events to send to the Emergency Agent MOTION SENSOR MOTION SENSOR 3 Type the IP ADDRESS of the remote client 4 Type the PORT number Note The port number selected is the port that Alarm Monitor uses on the remote PC The port shown in this screen must match the port shown in Emergency Agent or SCS and the port must be open on the remote PC ...

Page 47: ...se multiple ports to create remote connections The remote port is user defined default 2000 and a secondary port is automatically assigned default 2002 The recorder assigns the secondary port based on the remote port in increments of two For example if you set the remote port to 2222 then the secondary port will be 2224 Verify that all these ports are available when setting up Network Address Tran...

Page 48: ...ally redirects traffic to your current IP address when using the hostname address i e oe123456 Toshibadvr com DDNS SERVER The current DDNS server HOST NAME Hostname for the DDNS server account ID Username for the DDNS server account PASSWORD Password for the DDNS server account STATUS Checks DDNS settings by attempting to communicate with the DDNS Server Serial Setup Configure connected serial dev...

Page 49: ...After a sensor alarm is triggered VIDEO LOSS After video loss on a camera POWER When the recorder is shut down and restarted SETUP When a user accesses Setup LOG IN When a user logs in LOGIN FAIL After one failed login attempt DISK FULL When the HDD reaches the user defined maximum disk full percentage See DISK MANAGEMENT OVERWRITE S M A R T When the HDD reaches the user defined maximum temperatur...

Page 50: ...K MYSURVEILLIX SETUP and then set ENABLE MYSURVEILLIX to ON 2 Log in using the admin user account default username admin password 1234 3 Set the CUSTOM DAY NIGHT TIME 4 Click SEND to send a test report to MySurveillix 5 To send Alarm Events to MySurveillix set SEND ALARM EVENTS INSTANTLY to ON 6 To send active updates to MySurveillix every 5 minutes set HEARTBEAT to ON 7 Click SAVE to save your se...

Page 51: ...em log information System Log View displays the recent activity of all users on the recorder You can export and save the System Log to review user activity Version View Displays system information and software version information for the recorder ...

Page 52: ...52 Status View Displays status screens for Disk Record Audio ...

Page 53: ...53 Status View continued Sensor Network Event ...

Page 54: ...54 Notes ...

Page 55: ...e default administrator account login is USER admin PASSWORD 1234 LIVE DISPLAY MODE Channel Selection A live image can be selected by pressing corresponding number key on the front panel of the recorder The images can be seen in real time in the configuration of 1 4 9 16 channels screen To toggle through the viewing options press LIVE on the recorder To select a channel using a mouse double click ...

Page 56: ...rt Alarm HDD Failure Motion Detection Recording Using Emergency Recording Sensor Activated Recording Using PTZ Continuous Motion Alarm Recording Warning for exceeding temperature Continuous Sensor Activated Recording Showing sequence mode Motion Detection Sensor Activated Recording Showing digital zoom mode Emergency Recording Sensor Activated Motion Detected Audio Channel PTZ Camera ...

Page 57: ...u at the bottom of the screen If the Tool menu is not docked it will be shown only when you place the mouse pointer in the lower portion of the screen Note If there is no icon in the right upper corner of the live screen mode it means that the system is not currently recording If this is the case you should check the recording schedule or camera setup in the main setup menu Instant Recording The f...

Page 58: ...elect to log out the active user SEARCH Open the Search Menu INSTANT BACKUP Backup direction to connected USB drive PTZ Switch to PTZ mode SETUP Open the Setup Menu No Signal If no camera is connected to a channel NO SIGNAL appears on the display screen When a camera is disconnected the recorder will generate a warning sound according to the system settings No Permission The Administrator can set ...

Page 59: ...the desired camera to open the PTZ Popup menu while in PTZ mode M Access the camera OSD menu ZOOM Zoom in out on PTZ camera Enabled by default in PTZ mode FOCUS Adjust focus on PTZ camera IRIS Adjust the iris on PTZ camera PRESET Go to preset position Select the preset number The maximum preset number is 255 PRESET TOUR Start preset tour PRESET TOUR will sequence though all preset positions Can on...

Page 60: ...x 4x 8x 16x 32x Graphic Search In the search mode move the mouse to the bottom of the screen and click the colored time bar to search the desired section of recorded video The white vertical line indicates the current search time The colors of the time bar are different according to the recording method selected Yellow Continuous recording Green Motion detection recording Orange Sensor activated r...

Page 61: ... set of channels and then move the white vertical line indicator to select a specific time for searching Tip Dates with an asterisk contain recorded video data 5 Click PLAY 6 Use the playback controls to view the video Event Search Use the Event Search to find particular events The 11 most recent events display on the first Event Search Log page Click the arrows at the top of the screen to view th...

Page 62: ...will display the times on this page Search Popup Menu Use to access display options in Search Mode Right click the desired channel to open the Search Popup Menu TIME SELECTION Change the Date Time to search AUDIO ON ON OFF SAVE JPEG Save a JPEG still image of the current frame Note SAVE JPEG is only available when a single camera is selected To activate select a single channel full screen pause pl...

Page 63: ...d CAMERAs and the FROM and TO time for the backup 5 Click ESTIMATE to display estimated data size and free space available 6 Select EXPORT VIEWER to add the Export Viewer to the backup file 7 Click EXPORT Caution Refer to the USB Flash Drive Approved List in the Introduction chapter If you are using a new USB device to back up your data you must format it first as FAT32 Note Click ESTIMATE before ...

Page 64: ...64 USING THE BACKUP PLAYER Play recorded video on a PC using Backup Player the proprietary media player included with every backup file Controlling Backup Player Pause Back Forward Previous Next Frame ...

Page 65: ...n enter the desired Digital Signature the AVI start time the AVI end time and to include audio data if desired and press OK ZOOM Select this button to turn your cursor into a magnifying glass and click the desired camera image to zoom in EXPORT JPEG To save a JPEG Click this button enter the desired Digital Signature and click OK then browse to the desired save location PRINT Opens the print windo...

Page 66: ...ick the button again to rotate to cameras 9 16 To return to a different Multi Camera View select a different Screen Division button 16 Channel View Displays cameras 1 16 in the Video Display Area To return to a different Multi Camera View select a different Screen Division button UPGRADE FIRMWARE AT THE RECORDER Obtain the latest software release and save the file to a USB device Please check the ...

Page 67: ...ty PROFILE and define a name for the settings configuration 4 To save settings to a USB device click EXPORT 5 Click SAVE and confirm to continue the export process Import Settings 1 On the hover menu click MENU and then click SETUP 2 Click SYSTEMS and then click CONFIGURATION 3 Select a previously saved PROFILE and then click LOAD 4 To import a profile saved on a USB device click IMPORT 5 Click OK...

Page 68: ...r PC follow these instructions 1 Locate the Software CD included with your EAV recorder and make sure that the PC is turned on 2 Insert the Software CD into the CD drive 3 Click Start My Computer or double click the My Computer icon on your desktop 4 Locate the CD drive and double click to display contents of the CD ROM 5 Double click SCS exe or right click SCS exe then click Open 6 Click on Insta...

Page 69: ...ed users are allowed to log in In addition each user can be assigned different privileges that allow or deny access to different functions Search Open the Search screen PAN TILT Open the PTZ controller Export Image Save JPG file of selected image Print Print selected image on connected printer Connect Connect to a Toshiba recorder Camera Display Buttons Current Date Time Connected User Info Status...

Page 70: ...ttings do not allow you to download Active X components then you will need to adjust the browser security settings Add the IP address of the recorder to the trusted sites list inside Internet Explorer settings Contact the System administrator for additional help with adjusting Internet Explorer settings 4 Type the User ID and Password of an authorized user 5 Click Connect The cameras will display ...

Page 71: ...pen the calendar and select a date 3 Click along the orange recorded video block to select a desired camera or time frame 4 After locating the desired video close the Status Search window and use the playback controls to play forward reverse or frame by frame Clean Image EAV recorders can record video using one of three different resolutions When using the 704 x 480 resolution two fields are mixed...

Page 72: ...mpressing full color or grayscale photographic images JPEG images are 24 bit 16 7 million color graphics Use JPEG to export a single image or frame AVI AVI image data can be stored uncompressed but it is typically compressed using a Windows supplied or third party compression and decompression module called a codec AVI is used to export a video clip 1 From the Search screen click Save 2 Select the...

Page 73: ...ows 7 computer Using the Digital Verifier 1 Open the Digital Verification program by selecting Start Programs Toshiba Digital Verifier Digital Signature Verifier 2 Click the Browse button to load the JPG image 3 Enter the Site Code of the recorder that the image was originally extracted from The Site Code is specified in the System Setup menu 4 Click Verify to continue or Close to close the window...

Page 74: ...TON INDEX LED Status Indicators 16 Channel Power Illuminates when power is supplied to the recorder Record Flashes when the hard drive is being accessed Network Illuminates when the recorder is connected to a network ...

Page 75: ...on Record Start Emergency Recording when viewing live video Backup In live mode press to open the backup menu For Quick Backup in the search mode Press once to set the start time Press again to set the end time Press a third time to complete Backup Search Start reverse playback of recordings Press successively to change the fast reverse speed Replay Start playback of the most recent recording Sear...

Page 76: ...arch Play recorded videos When pressed successively the search jumps forward in time by 30 minute increments Search Pause Step forward one frame Navigation Move down PTZ Move the camera view point down Navigation Move to the left PTZ Move camera s view point to the left Search Play recorded videos in reverse When pressed successively the search jumps back in time by 30 minute increments Search Pau...

Page 77: ...peration Live View Setup PTZ Firmware update Remote and SCS only Remote Software Toshiba Remote SCS Web Viewer Active X PTZ Control RS 485 Recording Mode Schedules for Continuous Motion Sensor Pre and Post Alarm Recording Instant Quick Global Setup Playback Search Multi channel playback Calendar and Timeline Search Event and System Search First and Last Search Backup USB Network Digital Signature ...

Page 78: ...ission from Toshiba The information in this publication is believed to be accurate in all respects However Toshiba cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes ...

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