Under the guidance of our company, customers may return our products so that our
company can provide service and maintenance or replacement of products to the same
value. Customers need to pay the necessary freight and other related costs.
Any replacement or repair of the product will cover the remaining warranty period of the
product. If any part of the product or product is replaced by the company itself during the
warranty period, all rights and interests of the replacement product or component belong
to BPE Ltd.
Manufacturer warranty does not include damage due to the following reasons:
· Damage during transportation of equipment；
· Damage caused by incorrect installation or commissioning；
· Damage caused by failure to comply with operation instructions, installation
instructions or maintenance instructions；
· Damage caused by attempts to modify, alter or repair products；
· Damage caused by incorrect use or operation；
· Damage caused by insufficient ventilation of equipment；
· Damage caused by failure to comply with applicable safety standards or regulations；
· Damage caused by natural disasters or force majeure (e.g. floods, lightning, overvoltage,
storms, fires, etc.)
In addition, normal wear or any other failure that will not affect the basic operation of the
product. Any external scratches, stains or natural mechanical wear does not represent
a defect in the product.
Chart 6-1 Fault information
F46
AC_UV_UnderVolt_
Fault
AC_OverFreq_Fault
AC_UnderFreq_Fault
DC_VoltLow_Fault
ARC_Fault
Heatsink_HighTemp_
Fault
F47
F48
F56
F63
F64
P
arallel fault.
P
lease check the CAN connection lines.
Grid over frequency fault.
P
ease check the GRID connection.
Grid under frequency fault.
P
lease check the GRID
connection.
Battery voltage too low.
C
heck the battery voltage.
T
urn off the load, charge the battery first.
ARC fault.
T
his is only for US, check the solar
connection, then clear the fault.
Heatsink_HighTemp_Fault,.
Check if the inverter working temperature is too high.
Turn off the inverter for 10 minutes then turn on again.
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