B & D Electromedical NIPPY Clearway, Instructions For Use Manual, Page: 37 / 43

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Servicing/Repair
Only suitably qualified technically competent personnel should attempt servicing of
this machine.
To maintain its performance, the machine will require periodic servicing at the following
intervals: -
Annual electrical safety test
10000 hours use. The service reminder symbol will be displayed on screen.
Details of service requirements are contained in the technical manual.
In the event of damage occurring to the machine, it should be inspected by technically
competent personnel prior to use.
Technical Information
A technical manual incorporating circuit diagrams and descriptions will be made available,
on request; to enable appropriately qualified technical personnel to repair the parts of the
equipment designed to be repairable.
Warranty
The Nippy Clearway is covered by a full 12 months parts and labour warranty, provided that
the unit is properly operated under conditions of normal use. This warranty does not apply
to any unit that has been subjected to misuse or accidental damage, or repaired or modified
by unauthorised personnel.
Transportation
When shipping, damage as a result of inadequate packing is the customer's responsibility.
Use the original packing materials whenever possible.
In the event of a breakdown or damage to the machine, refer servicing or repair to
qualified and competent technical personnel.
Factory Service / Repair
Damage to either the machine or its mains lead must be inspected by competent technical
personnel before use.
B & D Electromedical products returned for factory service or repair must have a
Return Material Authorisation (RMA) number assigned. This is essential for efficient
processing of repairs.
You can obtain your RMA number by calling 01789 293460 with the following
information:
1. Unit Model
2. Serial number
3. Your name, address and telephone number
4. Complete description of the malfunction or service required
When the RMA number has been issued, we will arrange for the unit to be collected.
Place the RMA number on the outside of the carton.
The unit must be properly packaged before shipment. Preferably, in the original packaging.
Please ensure unit is accompanied by a declaration of decontamination.
B & D Electromedical are not responsible for inbound transit damage.
When enquiring about a returned item, you must quote the RMA number.
Disposal at end of Life
The Nippy Clearway should be disposed of in line with local authority guidelines /
regulations. Spent batteries should be disposed of in line with local authority guidelines /
regulations.