48
TO:
ATTN:
TECHNICAL SUPPORT REQUEST FORM
TECHNICAL SUPPORT REQUEST FORM
TECHNICAL SUPPORT REQUEST FORM
Model No:
S/N:
BIOS Date Code:
Production Code:
PCB Version:
System Configuration:
1. OPERATION SYSTEM: ______ VER.: ___________________
2. CPU: _____ Onboard Cache Memory: _ _________________
3. SDRAM: Brand: ______, Speed: _______ ns.
Size: ______MB/per piece, Q’ty: __ pcs, Total ___ MB
ADD-ON CARD:
VGA: Brand name : ______ Chipset: _ __Model:___________
Sound: Brand name: Chipset: __ Model:___________
Fax/Modem: Brand name:_ ___ Chipset: ___ _ _Model:___________
Other Add-On card: Chipset: ____Model:___________
POWER SUPPLY
Brand name:
#
AT,
#
ATX, Model name:___________________
FDC PORT:
FDD: Brand name : , Type: : Model: .
ZIP: Brand name : , Type: : Model: .
Other: ,Type: : Model:
IDE PORT:
HDD1: Model name
#
IDE1,
#
IDE2
#
Master,
#
Slave.
HDD2: Model name
#
IDE1,
#
IDE2
#
Master,
#
Slave.
CD ROM: Model name
#
IDE1,
#
IDE2
#
Master,
#
Slave.
Other: Device name
#
IDE1,
#
IDE2
#
Master,
#
Slave.
B. PROBLEM DESCRIPTION:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
COMPANY NAME:
CONTACT PERSON: E-mail:
TEL: ( ) (ext. ) FAX: ( )