AZTPOS AZT-805W, User Manual

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22 AZT POS Desktop Receipt Printer User Guide
AZT POS Desktop Receipt Printer User Guide 23
If there is an error with the
paper feed, an alarm will sound
and the ERROR light will turn
red. Paper alarms trigger the
error alarm when the paper roll
needs to be replaced or when a
jam needs to be removed.
4.1.3. Resolving a
cutter jam
If the printer cover
is stuck closed, there
may be a paper
cutter jam
Do not force the
printer cover open
with force or tools!
Damage caused by
use of force may void the warranty!
1. Remove the front cover by pulling the metal teeth
toward you.
2. Rotate the exposed gear with your finger until the paper
cutter is reset. You should notice a metal blade moving
slowly as you turn the gear.
3. When the cutter is reset, pull the side latch on the side to
open the printer cover and clear and clean any jam that
may be present
4.2. Cleaning
To maintain the efficiency and operation of the printer, it
must be periodically cleaned. Dust and food particles can
accumulate on the print head; this can degrade print quality of
cause “streaks” in the receipt.
4.2.1. Thermal Head
Wipe the surface of the thermal head with isopropyl alcohol to
remove accumulated dust and particles. To access the thermal
head:
1. Remove the paper roll cover.
2. Open the printer cover.
3. The thermal head is the copper / white colored bar.
4. Apply isopropyl alcohol to a soft cloth, and wipe the
surface of the thermal head.
5. Close the printer cover when the thermal head is clean.
4.2.2. Paper Holder
Use a soft, cotton cloth to wipe the interior paper holder. To
access the paper holder, perform the following:
1. Remove the paper roll cover.
2. Open the printer cover.
3. Remove the paper roll from the divot in the printer.
4. Wipe dust, dirt, and particles from the paper holder with
the soft, cotton cloth.
5. Replace the paper roll.
6. Close the printer cover, and replace the cover.