Aztech MDP3858SP-W, User Manual

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Appendix A — Frequently Asked Questions
What is modem speakerphone ?
(for MDP3858SP-W/SP-WE models only)
During phone conversations, modem speakerphone allows you to speak over
the microphone and receives from the speakers.
A.2 Common Problems
How do I identify the MDP3858 modem card and its drivers ?
MDP3858 has its model name printed on the serial number label located at
the rear of the card.
Alternatively, you can issue an AT13 command using any Telephony Data
Terminal application to get the driver version.
This modem is set to V.90. But why am I getting slow connections to
my ISP ?
Majority of the telephone lines and ISP are already supporting V.90 connections.
However, like all data connection, the connection is sensitive to the amount of
noise present in the phone line. Hence, only very “clean” phone line can get
high connection rate or throughput. You may want to check with your telephone
provider.
The modem hangs up when an incoming call is received.
Disable the Call Waiting function for the Online Service, Internet Connection
and/or communications software you are using.
When I tried to dial out, the system gave me an error message “No
Dial Tone”.
Check the Telephone Cable connection. If necessary, plug out the Telephone
Cable and reconnect the cable.