Aztech MDP3858SP-W, User Manual

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Appendix A — Frequently Asked Questions
There are incomprehensible characters appearing on the screen.
The data, parity and stop bit settings are incorrect. Try using the default values
or check with your ISP.
Why does my modem always connect at 33.6Kbps and not 56Kbps or
V90 ?
Check with your Internet Service Provider (ISP) to ensure that they support
56Kbps or V.90 connections. You must also make sure that your modem card
is using the 56Kbps driver. For modem with Country Selection feature, please
ensure that the modem is set to your local country. To set the country select
feature, see the following question.
How do I know that my modem is V.90 ready ?
Windows 95/98
1. From Windows taskbar, click Start > Settings Control Panel .
2. Double-click on Modem icon.
3. Click Diagnostic tab and select your product model.
4. Click More Info... option and you will see “ ATI 6 ” displaying V.90
supported and ready.
Windows NT 4.0
1. From Windows taskbar, click Start > Programs > Accessories >
HyperTerminal Folder > HyperTermnial .
2. Key in the required information prompted by the dialogue boxes.
3. Click
OK after entering any telephone number in the dialogue box.
4. At the next dialogue box prompt, click Cancel .
5. Type “ ATI 6 ” and press Enter .
6. You will see “ ATI 6 ” displaying V.90 supported and ready.