Axtel AX-300G User Manual Download Page 6 | Manualshive

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Why is the phone LCD screen blank?

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Why does the phone display "Network Unavailable"?

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Why can't I get a dial tone?

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Where to set the tone?

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How to download XML Configuration?

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How to Import Trusted CA certificate?

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How to Import Server CA certificate?

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How to use Vlan?

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How to use LLDP?

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Summary of Contents for AX-300G

Page 1: ...Axtel IP Phones AX 300G User Manual Version 2 0 4 6 17 2019...

Page 2: ...al means without prior written permission from Axtel Poland Safety Instructions To use the Phone please follow the instructions in this user manual Use the power adapter supplied with your phone Other...

Page 3: ...easonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with th...

Page 4: ...Key set as BLF 16 Shared Line Key LED 16 Other Key Led 16 User Interface 16 Line Key Function Overview 17 Basic Features Configuration 18 General Settings 19 Web Login 19 Administrator Password 19 Lan...

Page 5: ...Anonymous 52 Call Mute 52 DND 52 Hot Line 52 Auto Redial 53 Function Keys Features Settings 53 Line 53 Speed Dial 53 BLF 54 BLF List 55 Voice Message 55 Direct Pickup 56 Group Pickup 57 Call Park 57...

Page 6: ...phone display Network Unavailable 73 Why can t I get a dial tone 74 Where to set the tone 74 How to download XML Configuration 75 How to Import Trusted CA certificate 75 How to Import Server CA certi...

Page 7: ...List The package contains the following parts please check if all the items are not missed The phone device 2 3 4 The footstand Handset Headset cord 5 6 7 Power adapter optional Ethernet cable Quick...

Page 8: ...2 Connect the Handset and optional Headset Phone Installation 1 Attach the Foot stand 7...

Page 9: ...Check firmware please waiting after initialization Then IP Phone will show Reboot information By default the phone attempts to contact a DHCP server in your network in order to obtain its valid netwo...

Page 10: ...1 2 3 4 5 Press Menu Status Information Press Menu Status Network Press Menu Status NetworkIPV4 Press Menu Status NetworkIPV6 Press Menu Status Accounts AX 300G support four accounts 9...

Page 11: ...esired account Select Enable for Account active Select the desired profile of the account Fill the SIP User ID Authenticate ID Fill the Password and Name shown on LCD Press Save to save the configurat...

Page 12: ...and other profile information Select the SIP Transport Click to save the configuration Click Account Basic Select Yes for Account Active Select the desired Profile Fill the SIP User ID Authenticate ID...

Page 13: ...ime Date 2 Notice It shows the phone features status More see Icon Preview 3 Line Keys This area shows the four line key labels Line keys are also can be used as other function keys For more informati...

Page 14: ...itive features Navigation keys 1 OK To move up of the selection shown on the screen Up arrow key To move right of the selection shown on the screen Right arrow key To move left of the selection shown...

Page 15: ...red Busy Blinked green Ring Back Blinked red A call incoming Steady orange During a call Blinked orange Public Hold Blinked green Private Hold Light Drown Unregistered Broadsoft Group Speaker Press t...

Page 16: ...s part mainly instructs the LED status The Power LED Status describe on the premise that the LED setting all set as Yes For LED status setting please refer to LED Status Setting Power Indicator LED LE...

Page 17: ...en a member of the SCA group in progressing status Blinked White every 100ms Alerting Stay Orange a member of the SCA group in active status when there is an incoming call designated for the SCA group...

Page 18: ...istory Local History Network CallLog Message Voice Mail View and Set Text Message View and Set Basic Setting Language Time Date Time Date Format DHCP Time Ring Tone Headset Screensaver User Mode Gray...

Page 19: ...r Hold DND Redial Call Return SMS Record URL Record Paging Group Listening Public Hold Private Hold Hot Desking ACD Zero Touch URL Network Group Multicast Paging Group Call Park CallPark Retrieve Pull...

Page 20: ...rver s IP address server port for example 192 168 0 122 5090 Administrator Password The password is mainly used for login the web interface or set the advanced settings through phone interface And the...

Page 21: ...ion The available languages depend on the language packs currently loaded to the IP phone Screen Saver There are two types of screen saver Backlight off Time Logo To enable screen saver via Phone inte...

Page 22: ...Web interface Click Setting Preference Choose Dial First Digit Screensaver Wakes up or Screensaver Wakes up and Dial Click to save the configuration Gray Level There are 20 levels you can change the L...

Page 23: ...r 24 Hour Press and or press Info Switch to change among Y M D year month day M D Y month day year D M Y day month year Press or Save soft key to save the configuration To configure the DHCP time Pres...

Page 24: ...the SIP Date Override Time via Web interface Setting Date Time SIP Date Override Time Select Yes or No for SIP Date Override Time Click to save the configuration To change the Account via Web interfac...

Page 25: ...mporary advancing clocks during the summertime so that evenings have more daylight and mornings have less Typically clocks are adjusted forward one hour at the start of spring and backward in autumn M...

Page 26: ...default mode is DHCP it will obtain IP address and other information automatically If your phone cannot contact a DHCP server for any reason you need to configure a static IP address manually When swi...

Page 27: ...e Internet via PPPoE mode You can set a WAN port to be a PPPoE port The PPPoE port will perform a PPP negotiation to obtain the IP address Contact your system administrator for the PPPoE user name and...

Page 28: ...Network WAN Port IPv6 DHCP mode Click Save and restart the phone To configure a static IP address via Phone interface Press Menu Settings Advanced Setting password admin Network WAN Port IPv6 Static...

Page 29: ...hone and may also have an impact on your network performance For more information about these parameters contact your system administrator PC Port Two modes for PC port bridge and router To configure...

Page 30: ...ectory can add up to 1000 contacts A To add contacts list into local directory To add contacts manually Press Menu DIR Contacts Press Add soft key Enter the necessary information as Name Phone number...

Page 31: ...istory via Phone interface Press History soft key or press Menu History Local History Press and to select the targeted one Press Option soft key Add to Blacklist Edit the necessary information as Name...

Page 32: ...ectory Left Button Left Button and then you can see the item you set press enter you will find the detail For More detail please refer to Remote Phonebook Note Every remote contact only support 1000 c...

Page 33: ...onfigure LDAP Key via Web interface Click Function Keys Line Key choose Line Key 2 for example Select LDAP in the Type field Click to save the configuration To Configure LDAP Key via Phone interface P...

Page 34: ...Click the LDAP function key Enter the first character or more of contact s name Select the desired the remote contact and click Enter soft key Then IP Phone will display the relevant contacts automat...

Page 35: ...soft key and then select Delete All from the prompt list Press the OK soft key Press the OK soft key to confirm the deleting or the Cancel soft key to cancel To check the call history via Web interfa...

Page 36: ...e To adjust the Ring Tone Type via Phone interface Press Menu Settings Basic Setting Ring Tone Press and to select the aimed one Press or Save soft key to save the configuration To adjust the Ring Ton...

Page 37: ...an adjust the volume for the phone by the volume keys and To adjust the Ring tone volume via Phone interface Option 1 Press and on the idle page Option 2 Press and during the call is ringing To adjust...

Page 38: ...lick for the setting Play Hold Tone Delay When you hold the phone How many seconds to play beep Click the Setting Preference Set Enable or Disable for Play Hold Tone Delay Click for the setting System...

Page 39: ...t No Key Entry Timeout means that when you entry the number it will dial out automatically after some time when you stop enter the number To configure No Key Entry Timeout Click Webpage Setting Prefer...

Page 40: ...els scroll Another approach is to set the labels to long label mode To configure Label Scroll via Web interface Click the Setting Preference Select Enable or Disable for Label Scroll Click for the set...

Page 41: ...ble Keypad Lock via Phone interface Press MenuSettingsAdvanced Setting Password admin Phone SettingLock Press and key or Info or Switch to change to choose Off Press Save or OK key to save the configu...

Page 42: ...icate If this option is enabled the server needs to be authenticated before the phone agrees to synchronize Click the Setting Preference Set Enable or Disable for Check Syn With Authenticate Click for...

Page 43: ...what the soft key displays when dialing or talking To configure Soft key via Web interface Click Setting Softkey Layout Select Enable for Custom Softkey Select Call States Select the feature form the...

Page 44: ...w in the next page soft key you can check by press more Programmable Key For the default keys as Soft keys Navigation keys and so on you can define them as some specific feature and it works only on t...

Page 45: ...r or press the send soft key then the call is sending To place a call by Headset Press the light is Green Enter the desired number Press or or press the Send soft key then the call is sending Using he...

Page 46: ...ss or press To end a call under hands free speakerphone Mode Press the End Call soft key or press or press Note During the conference to end the call is same as mentioned above Receive a Call There ar...

Page 47: ...hen use hold feature the Hold icon will show on the display To make a call on hold during three modes To hold a call under handset mode 1 Press Hold soft key to hold the current call 2 Press Resume so...

Page 48: ...hen you can hear the ring tone 3 Press the Transfer soft key and now the Semi attended transfer completed BLF Transfer 1 Set a Programmable Key or line key is set as BLF For how to set BLF please refe...

Page 49: ...the phone sends BYE to the server to release the transferred call NOTIFY with 200OK After receiving REFER request sended by the phone server will send NOTIFY to the phone and the phone response 200OK...

Page 50: ...ure is not available on all servers For more information contact your system administrator To realize the 5 way conference the line should be all available Call Forward This phone supports static forw...

Page 51: ...ing call during the ringing When the phone is ringing press FWD soft key Enter the forward number or select the desired number from Directory soft key Precondition local directory has one or more cont...

Page 52: ...call back as shown in figure If you press the callback the phone will dial the Callback phone number To configure the Call Back via Web interface Click Setting Features Callback Fill the Callback phon...

Page 53: ...de optional Press or Save soft key to save the configuration To cancel rejecting anonymous call Press Menu Features Anonymous Call Account ID 1 Press and or press Info Switch soft key to select the di...

Page 54: ...nd Auto Redial Times To configure Auto Redial via Web interface Click Setting Features Auto Redial Select On or Off for Auto Redial Fill the number 1 300 seconds for the Auto Redial Interval Fill the...

Page 55: ...linking red press the BLF key to pick the phone up directly When the monitored extension is calling or in a conversation the light is steady red To configure a BLF key by phone Press Menu Features Fun...

Page 56: ...e configuration and then restart the Phone For more information please check BLF List Voice Message To configure the Voice mail feature via Phone interface Press Menu Messages Voice Mail Set Voice Mai...

Page 57: ...listen to voice mail To view the voicemail via Phone interface Press MenuMessagesVoice MailView Voice Mail The LCD screen displays the amount of new and old voice mails Note This feature is not avail...

Page 58: ...to save the configuration To configure the Group Pick up via Web interface Click Function keys Line Key Select the desired Line Key and select Group Pickup in the Type Enter the group pickup code or t...

Page 59: ...select the Intercom in the Type field Enter the intercom codes followed by desired number in the Value field Select the Account ID Press or Save soft key to save the configuration Then the selected L...

Page 60: ...on Keys Line Key2 for example Press and key to select the DTMF in the Type field Enter the value with the Desired DTMF number Press or Save soft key to save the configuration To configure the DTMF via...

Page 61: ...keys Line Key Select the desired Key and select Local Group in the Type Click the button to save the configuration Then you can press the Local Group key to access the pre defined contact group in th...

Page 62: ...se this key feature to access the Xml browser quickly The Xml browser allows you to create custom services which meet your functional requirements on the server You can customize practical application...

Page 63: ...on Keys Line Keys as Function Keys Line Key2 for example Press and key to select the Conference in the Type field Press or Save soft key to save the configuration To configure Conference via Web inter...

Page 64: ...ia Web interface Click Function keys Line Key Select the desired Key and select Hold in the Type Click the button to save the configuration Group Listening With this feature when you have an active ca...

Page 65: ...nd SMS via web Interface Click Setting SMS Select the Account from which account the SMS sent Enter the target number Input the content of SMS and click Send To send SMS via Phone interface Click Menu...

Page 66: ...a Phone interface Press Menu Features Function Keys Line Keys as Function Keys Line Key2 for example Press and key to select the URL Record in the Type field Press or Save soft key to save the configu...

Page 67: ...y as line type with the desired account on webpage or LCD If the user requires more share call appearances the user can configure multiple line keys Function keysLine key to be line type associated wi...

Page 68: ...regularly used in places where all employees are not in the office at the same time or not in the office for a very long time which means their personal offices are often vacant consuming valuable spa...

Page 69: ...Key and select ACD in the Type Enter the label in the Label field Select the desired account from the pull down list of Account field Click the button to save the configuration Note This feature is no...

Page 70: ...without involving SIP signaling You can specify up to 10 multicast addresses that the phone listens to on the network How the phone handles incoming multicast paging calls depends on Paging Barge and...

Page 71: ...g to Multicasting addresses can be configurable via Web interface only Upgrade Factory Reset To set Factory Reset by Phone interface Press Menu Settings Advanced Setting default password admin Phone S...

Page 72: ...s can choose to download the free HTTP server from http httpd apache org or use Microsoft IIS web server Then setup HTTP server 2 Unzip the firmware file and put all of them under the root fm director...

Page 73: ...TP HTTP FTP HTTPS server is not responding there are no code image files available for upgrade or checksum test fails etc the AX 300G will stop the TFTP HTTP FTP HTTPS process and simply boot using th...

Page 74: ...the phone is plugged into a power strip try plugging it directly into a wall outlet instead If your phone is powered from PoE ensure you use a PoE compliant switch or hub or contact your system admin...

Page 75: ...erphone to check whether dial tone is present for one of the audio modes If the dial tone exists on another audio mode connect a different handset or headset to isolate the problem Where to set the to...

Page 76: ...N VLAN Notes including 1 Voice VLAN 2 Major Benefits of Using VLANs 3 VLAN discovery method on Axtel IP Phones 4 LLDP Feature on Axtel IP Phones 5 Supported TLVS of IP Phones 6 Configuring LLDP Featur...

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