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USER’S MANUAL

AXIS Q1755 Network Camera

AXIS Q1755-E Network Camera

Summary of Contents for Q1755

Page 1: ...USER S MANUAL AXIS Q1755 Network Camera AXIS Q1755 E Network Camera...

Page 2: ...at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item Ab...

Page 3: ...Layout 22 PTZ Pan Tilt Zoom 25 Installing PTZ devices 25 Installing the PTZ driver 25 PTZ Configuration 26 PTZ Controls 28 Applications 30 Events 31 Event Servers 31 Event Types 31 Gatekeeper 33 Camer...

Page 4: ...V DC or 20 24 V AC Intelligent video capabilities AXIS Q1755 E offer intelligent capabilities such as the new Gatekeeper functionality enhanced video motion detec tion two way audio including audio de...

Page 5: ...in Video out SD memory card slot Y Pb Pr CVBS CVBS button Part number P N Serial number S N The serial number may be required during the installation Network indicator LED Power connector Power indic...

Page 6: ...N Serial number S N The serial number may be required during the installation Cable holes Network connector PoE IN Alarm output connected at delivery Arctic Temperature Control switch LED indicator d...

Page 7: ...license for viewing H 264 video streams This is automatically installed with AMC The administrator can disable the installation of the H 264 decoder to prevent installation of unlicensed copies Access...

Page 8: ...password has now been configured Notes The default administrator user name root cannot be deleted If the password for root is lost or forgotten the network camera must be reset to the factory default...

Page 9: ...saves a snapshot of the video image currently on display Right click on the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Contro...

Page 10: ...or off Microphone buttons Click to switch the sound on or off Use the slider to control the volume on the speaker and microphone Half duplex mode The Talk Listen button is used to switch between sendi...

Page 11: ...ional licenses contact your Axis reseller Unicast RTP This unicast method RTP over UDP should be your first consideration for live unicast video especially when it is important to always have an up to...

Page 12: ...xplorer in Windows Alternative methods of accessing the video stream Video images from the network camera can also be accessed in the following ways Motion JPEG server push if supported by the client...

Page 13: ...13 AXIS Q1755 E...

Page 14: ...sic Setup Basic Setup provides shortcuts to the settings that should be made before using the network camera 1 Users see page 38 2 TCP IP see page 40 3 Date Time see page 40 4 Video Stream see page 11...

Page 15: ...80i interlaced with the option of de interlacing 720p provides a better quality video stream especially when capturing motion and is recommended for all resolutions except 1920x1080 1080i provides a l...

Page 16: ...Setting the GOV length to a higher value may save some bandwidth but if there is congestion on the network there may be noticeable decay in the video quality Setting the GOV length to a lower value in...

Page 17: ...he image settings for AXIS Q1755 E Image Appearance Brightness The image brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Sharpness Controls the amount of s...

Page 18: ...18 AXIS Q1755 E Video Audio Once satisfied click Save Click View to view the video stream with the current configuration Please see the online help files for a description of each available setting...

Page 19: ...omputer Click Upload When uploaded the file can be selected in the Use overlay image drop down list To place the overlay image at specific coordinates in the live view image check Include overlay imag...

Page 20: ...in the connector of the network camera If an external microphone or line source has been connected the internal microphone will be automatically disconnected The audio source must be set to Microphone...

Page 21: ...udio it is recommended that the time settings in the camera and client computer are synchronized with an NTP Server This is enabled in the camera under System Options Date Time Please refer to the hel...

Page 22: ...rofile that is to be used for the Live View page Listed are the standard stream profiles as well as the ones created under Video Audio Stream Profiles Show stream profile selection Uncheck this checkb...

Page 23: ...gs are saved to the location specified in the AMC Control Panel see AXIS Media Control AMC on page 12 Action Buttons Check the boxes to display the action buttons on the Live View page The manual trig...

Page 24: ...ground User defined cgi links can be used to issue API requests For more information on the VAPIX Application Programming Interface API see the Video developer pages at Axis Web site www axis com deve...

Page 25: ...lly uploaded it will be available under Driver Management Uploaded drivers 4 From the Uploaded drivers drop down list select the driver to install and click Save 5 Enter the Device ID select the Devic...

Page 26: ...le occurs if another user is accessing a different Motion JPEG stream configuration for example via the Live View page Only one Motion JPEG configuration is available at a time Advanced Pan Tilt A Pan...

Page 27: ...1 Administrators An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after their last PTZ control command 2 Event T...

Page 28: ...bars themselves or on the arrows at the end of the bars moves the camera to a new position The type of movement and the location of this new position depends on the type of PTZ driver When controllin...

Page 29: ...to off the camera will be able to see infrared IR light for exam ple at night it increases light sensitivity The image is shown in black white when the IR cut filter is off Set to Auto to automatical...

Page 30: ...b page If there is no Internet connection to the camera go to www axis com to acquire a License key file You will need a license code and the device s serial number to receive a license key About Deta...

Page 31: ...for the required server type For details on each setting see the online help available from each web page When the setup is complete the connection can be tested by clicking the Test button the conne...

Page 32: ...pes can be configured in the camera and up to three of these can be configured to upload images File names can be formatted according to specific requirements See File Naming Date Time Formats in the...

Page 33: ...ttern and let the Event start on Sundays at 13 00 with a duration of 12 hours 5 Set the When Activated parameters that is define what the camera should do when the Event is active To upload images sel...

Page 34: ...o Events Motion Detection 2 Create a new motion detection window a Using AXIS Media Control Internet Explorer Select the radio button Configure Included Windows and click New Select the new window in...

Page 35: ...of Operators who have no access to the System Options section Example If the Normal state for a push button connected to an input is set to Open circuit as long as the button is not pushed the state i...

Page 36: ...lock button to control whether a recording can either be removed or overwritten If the recording is important and needs to be saved for future use locking the recording can help prevent its accidental...

Page 37: ...ay as Not started Duration Shows the length of the current continuous recording Restart Click to start a new recording Note All previous continuous recording data will be removed From To play or downl...

Page 38: ...ess according to the choice made in the drop down list Allow Deny the following IP addresses The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP a...

Page 39: ...ivate key 3 Under SETTINGS select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certifica...

Page 40: ...th IP version 4 and IP version 6 Both versions may be enabled simultaneously and at least one version must always be enabled When using IPv4 the IP address for the camera can be set automatically via...

Page 41: ...LED blinks green to install the camera using an AVHS service Once registered the camera stays connected to the AVHS service If the camera is not registered within 24 hours after the button is pressed...

Page 42: ...network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most broadband routers are pre configured to stop attempts to access...

Page 43: ...on a network Quality can be defined as a maintained level of bandwidth low latency and no packet losses The main benefits of a QoS aware network can be summarized as The ability to prioritize traffic...

Page 44: ...use traps with SNMP v3 an SNMP v3 management application is required If the Enable SNMP v3 option is enabled provide the Initial user password Note that the initial password is activated only when HT...

Page 45: ...atus yes means the memory card s tab is in the write protected read only position or there is a system error and recordings cannot be saved to the memory card Important To prevent loss of data click U...

Page 46: ...gs are reset to factory default values The settings that do not reset are the boot protocol DHCP or static the static IP address the default router the subnet mask Default the default button should be...

Page 47: ...gs i e failed connections However in an error situation and when requesting support set it to the highest information level Critical Warnings Info For the Log Level for Email select from the drop down...

Page 48: ...reset all parameters including the IP address to the Factory Default settings 1 Disconnect power from the camera 2 Press and hold the Control button and reconnect power 3 Keep the Control button pres...

Page 49: ...local recording and removable storage Lens M37x0 75 mounting thread for optional lens adaptor for example wide angle adaptor tele adaptor or lens filter Remove the existing lens cover and retain for f...

Page 50: ...deac tivated If used with an external relay a diode must be connected in parallel with the load for protection against voltage transients Max load 100 mA Max voltage 40 V DC LED Color Indication Netw...

Page 51: ...10 minutes before restarting the camera even if you suspect the upgrade has failed Your dealer reserves the right to charge for any repair attributable to faulty upgrading by the user AXIS Camera Mana...

Page 52: ...problem The Server Report contains important information about the server and its software as well as a list of the current parameters Go to Setup System Options Support Support Overview to generate...

Page 53: ...IP Utility to locate the camera Identify the camera using its model or serial number Alternatively 1 Move the camera to an isolated network or to one with no DHCP or BOOTP server Set the IP address a...

Page 54: ...amera is inaccessible A firmware upgrade has been inter rupted or the firmware has otherwise been damaged See the Emergency Recovery Procedure above No images displayed on web page Problem with AMC In...

Page 55: ...the volume settings are correct No audio or very poor audio quality Check that the correct Audio Input source is selected under Setup Audio Source Select Microphone for the internal microphone or for...

Page 56: ...ax resolution at 30 25 fps Controllable frame rate and bandwidth VBR CBR H 264 Max 10 simultaneous clients Image settings Compression brightness sharpness white balance exposure control backlight comp...

Page 57: ...P66 and NEMA 4X rated IK10 impact resistant aluminum enclosure Processors memory ARTPEC 3 256 MB RAM 128 MB Flash Battery backed up real time clock Power AXIS Q1755 8 20 V DC max 11 2 W 20 24 V AC max...

Page 58: ...me rate and bandwidth affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client PC s lowers perceived performance Frame rate affected Dimensi...

Page 59: ...that contains hundreds of thousands of photo sites pixels that convert light energy into electronic signals Its size is measured diagonally and can be 1 4 1 3 1 2 or 2 3 CGI Common Gateway Interface A...

Page 60: ...ain Gain is the amplification factor and the extent to which an analog amplifier boosts the strength of a signal Amplification factors are usually expressed in terms of power The decibel dB is the mos...

Page 61: ...ting system within the UNIX family Because of its robustness and availability Linux has won popularity in the open source community and among commercial application developers MAC address Media Access...

Page 62: ...uest the page from another server over the Internet When the requested page is returned the proxy server forwards it to the user that originally requested it P VOP See VOP Resolution Image resolution...

Page 63: ...n the communicating applications Telnet Telnet is a simple method with which to access another network device e g a computer The HTTP protocol and the FTP protocols allow you to request specific files...

Page 64: ...d uses a pre shared key PSK for key management Keys can usually be entered as manual hex values as hexadecimal characters or as a Passphrase WPA PSK provides a greater degree of security than WEP YPbP...

Page 65: ...Frame Rate 16 FTP Server 31 G Gatekeeper 33 GOV Settings 16 H H 264 15 16 HDTV 4 15 49 Host Name 42 HTTP Server 31 HTTPS 8 38 42 I I O Ports 45 Input 49 Installing PTZ devices 25 IP Address Filtering...

Page 66: ...AXIS Q1755 E Index 66 Support 46 System Options 38 T TCP Server 31 TCP IP Settings 40 Time Mode 40 Troubleshooting 51 U Upgrade Server 46 UPnP 42 44 Users 38 V Video Stream 16...

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