Axis OfficeBasic USB Wireless G, User Manual, Page: 36 / 43

Appendix 3: Troubleshooting
36 AXIS OfficeBasic USB Wireless G
Appendix 3: Troubleshooting
Check the following if you experience problems when trying to print over the
WLAN:
• Check that the WLAN network interface is properly configured in the work-
station/laptop trying to access the print server.
• All communicating clients must be in the same operating mode, i.e. Ad-Hoc
or Infrastructure mode.
• Check that the SSID and the WPA keys are set according to your WLAN net-
work settings.
• Check that the radio frequency channel setting is the same on all communi-
cating clients and that the channel is set according to the requirements in
your country.
Frequency bands and channels:
* (France) outdoor use permitted on private property with prior authorization
Reinstating contact
with the wireless
network
In order to communicate with the print server, the laptop must have the same
settings as the print server under
Setup | Basic Settings.
If you use WEP/WPA encryption on your WLAN and accidentally change the
WEP format or keys in the print server, you will lose contact with the print
server.
Default Ad Hoc
settings in the Print
Server
Country Frequency Available Channels Default Channel
Europe 2.412-2.472 GHz 1-13 11
France 2.457-2.472 GHz 10-13 (indoor use*) 11
Japan 2.484 GHz 14 14
US/Canada 2.412-2.462 GHz 1-11 11
The print server has these default
Ad Hoc settings (under Setup | Wireless).
These settings cannot be modified!
• Communication type = Ad Hoc
• SSID = WLAN-PS
• Channel = 6
• Data transmit rates = Auto
• Transmit mode = Auto