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Axis M1065-LW, User Manual

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AXIS M1065-LW Network Camera

About PTZ (Pan Tilt Zoom)

The

Panel Shortcut Command Buttons

list shows the user-defined buttons that can be accessed from the Live View page’s

Ctrl

panel

. These buttons can be used to provide direct access to commands issued using the VAPIX® application programming interface.

Click

Add

to add a new shortcut command button.

The following PTZ controls are enabled by default:

•

Pan control

•

Tilt control

•

Zoom control

To disable specific controls, deselect the options under

Enable/Disable controls

.

Note

Disabling PTZ controls will not affect preset positions. For example, if the tilt control is disabled, the product can still move to
preset positions that require a tilt movement.

30

Summary of Contents for M1065-LW

Page 1: ...AXIS M1065 LW Network Camera User Manual ...

Page 2: ...so miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both WPA WPA2 and Wi Fi Protected Setup are marks of the Wi Fi Alliance Regulatory information Europe This product is intended for indoor use only This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Comp...

Page 3: ...enciales y cualesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE FI Axis Communications AB vakuuttaa täten että tämä tuote tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sitä koskevien direktiivin muiden ehtojen mukainen NL Hierbij verklaart Axis Communications AB dat het toestel in overeenstemming is met de essentiële eisen en de andere relevante b...

Page 4: ...our nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China This produ...

Page 5: ...ut camera settings 21 View Area 23 About overlays 23 About privacy masks 25 How to change audio settings 25 Audio Clips 26 How to configure the live view window 27 About PTZ Pan Tilt Zoom 29 About preset positions 29 About guard tours 29 Advanced 29 About detectors 31 About camera tampering 31 How to configure tampering detection 31 How to configure an action rule for tampering alarm 31 About moti...

Page 6: ...ecurity 49 Date Time 51 Network 52 Storage 60 Maintenance 63 Support 63 Advanced 64 How to reset to factory default settings 64 Troubleshooting 66 How to check the current firmware 66 How to upgrade the firmware 66 Symptoms possible causes and remedial actions 67 Technical specifications 70 Performance Considerations 73 6 ...

Page 7: ...d result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NO NO NOTICE TICE TICE Indicates a situation which if not avoided could result in damage to property Other message levels Important Indicates significant information which is essential for the product to function correctly Note Indicates useful information which...

Page 8: ... Buttons Network connector RJ45 Ethernet connector NO NO NOTICE TICE TICE The product shall be connected using a shielded network cable STP All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic comp...

Page 9: ...ce See page 53 To connect press and hold the button for about 3 seconds until the Status LED flashes green Connecting to AXIS Internet Dynamic DNS Service See page 54 To connect press and hold the button for about 3 seconds WLAN pairing button The WLAN pairing button is used for connecting to an access point through push button configuration PBC For more information seeWireless Settings on page 56...

Page 10: ... the network For information about how to discover and assign an IP address see the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup Note To show Bonjour as a browser bookmark go to Safari Preferences 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured 4 The product s L...

Page 11: ...wer line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 64 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments When using 50 Hz the maximum f...

Page 12: ...ger 5 Select the desired action and configure the other settings as required For more information about action rules see About events on page 41 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigger button About the AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Exp...

Page 13: ...ttons must both be active Click either button to stop audio transmission PTZ Controls Note These controls are available if digital PTZ is enabled in the selected view area see View Area on page 23 Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer Click the Center mode button and click in the image to center the camera view o...

Page 14: ...e is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clien...

Page 15: ...om the Axis product in the following ways Motion JPEG server push if supported by the client Chrome or Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required Still JPEG images in a browser Enter the path http ip axis cgi jpg image cgi Windows Media Player This requires AXIS Media Control and the H 264 decoder to ...

Page 16: ...trol in addition audio can be accessed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Unicast via RTP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Mult...

Page 17: ...nline help How to do a basic setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 49 2 Wireless See page 56 3 TCP IP See page 52 4 Date Time See page 51 5 Video Stream See page 18 6 Audio Settings See page 25 The Basic Setup menu can be disabled from System Options Security Users How to change the camera focus 1 Focus lock ring 2 F...

Page 18: ...irement for example in face recognition The pixel counter can be used When setting up a video stream see How to set up video streams on page 18 Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply When accessing the Live View ...

Page 19: ...seline profile if the client does not support CABAC entropy coding Main The Main profile uses CABAC and provides a better compression with maintained video quality It requires a larger amount of processing power to decode than the Baseline profile High The High profile provides a higher compression than both Main and Baseline profiles but requires more processing power to decode High profile suppo...

Page 20: ...settings Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimize...

Page 21: ...drop down list to set the white balance window properties Select Automatic to use the default settings for the Automatic and Automatic outdoor options in the White balance drop down list Select Custom to manually set a reference window for white balance in the view area Wide Dynamic Range Wide Dynamic Range can improve the exposure when there is a considerable contrast between light and dark areas...

Page 22: ...e priority to Automatic to set the shutter speed automatically Low motion blur to prioritize low motion blur Low noise to prioritize low noise It is also possible to set the Min and Max limits for Shutter and Gain Shutter is related to the amount of time the shutter is opened and is measured in seconds s A slow shutter speed allows more light to reach the sensor and can help produce a brighter ima...

Page 23: ...ct Enable View Area To configure the view area 1 Go to Video Audio View Area 2 Select an Aspect ratio and a Video stream resolution 3 Use the mouse to move and resize the view area 4 Select Enable PTZ to enable digital PTZ for the view area 5 Click Save to save the settings Note The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of t...

Page 24: ... The image for example a company logo is first uploaded to the Axis product and then used to provide extra information or to mask a part of the image Image specifications The uploaded image should be a Windows 24 bit BMP image with maximum 250 colors The image width and height in pixels must be exactly divisible by four The image cannot be larger than the maximum image resolution If you combine a ...

Page 25: ...cates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Important Adding many privacy masks may affect the product s performance How to change audio settings To change the product s audio settings go to Video Audio Audio Settings Each stream profile is a separate video stream To i...

Page 26: ...provide better audio quality but also requires a greater bandwidth Set the required Bit rate depending on the selected encoding A higher bit rate will give better audio quality A lower bit rate may have latency or delay but will require less bandwidth For more information about these settings please see the online help Audio Output Configure the audio output settings under Video Audio Audio Settin...

Page 27: ... a new image Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Other browsers Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help About viewer settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Me...

Page 28: ... a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 28 ...

Page 29: ...me in the Current position field 4 Click Add to save the preset position How to set the home position The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the live view window and in the Preset Positions setup window The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified le...

Page 30: ...ed using the VAPIX application programming interface Click Add to add a new shortcut command button The following PTZ controls are enabled by default Pan control Tilt control Zoom control To disable specific controls deselect the options under Enable Disable controls Note Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move ...

Page 31: ...rom the list of detectors 6 Optionally select a schedule and set additional conditions 7 Select the action Example To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not ...

Page 32: ...ters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del About motion detection parameters The parameters...

Page 33: ...ent is triggered when detected audio rises above or falls below the threshold value which is represented by the bar PIR Sensor The PIR Passive Infrared sensor detects motion by measuring changes in infrared light The sensor can for example be used in low light environments where video motion detection is not reliable When configured the camera can automatically switch on the light when triggered b...

Page 34: ...cense if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Note Applications can be uploaded by product administrators Applications and license...

Page 35: ...as heavy rain or snow Make sure that the lighting conditions are within the Axis product s specification Add additional lighting if needed Make sure that the camera is not subject to excessive vibrations Vibrations might cause false detections Make sure that the camera is not subject to excessive vibrations Vibrations might cause false detections and unwanted tracked objects Start and Stop the App...

Page 36: ...a new point click on the include area border Drag the point to the desired position To remove a point right click on the point To move a point click and drag the point to the new position To move the entire include area place the mouse pointer inside the area When the pointer becomes a cross drag the area to the new position To select the include area click on the border To reset the include area ...

Page 37: ... tracking has started A green polygon indicates that the object is found but is ignored because it is not in the include area or because of one of the ignore filters The yellow rectangle shows how the view area follows moving objects and how the view area zoom level is adapted to include all moving objects To enable visual confirmation 1 Select the Enable visual confirmation option 2 Click Save No...

Page 38: ...time so that the recording also includes the time the object moved in the scene before being detected When the swaying object filter is enabled and the application finds a moving object tracking will not start red polygon in visual confirmation until the object has travelled a distance larger than the set filter size If the alarm sent by the application is used to start a recording configure the p...

Page 39: ...m sent by the application is used to start a recording configure the pre trigger time so that the recording also includes the time the object moved in the scene before tracking started To enable the filter 1 Select the Short lived objects option 2 Click Short lived objects 3 Click Enable 4 Enter the number of seconds in the field The number of seconds is the minimum time that must pass before the ...

Page 40: ...rd video when AXIS Video Motion Detection 3 detects motion Using action rules Axis network cameras can be configured to for example record video or send a notification when AXIS Digital Autotracking starts tracking a moving object The following example shows how to configure the Axis product to record video to an SD card or network share when AXIS Digital Autotracking starts tracking For detailed ...

Page 41: ...is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help About triggers Available action rule triggers and conditions include Applications Use installed applications to trigger the rule See About applications on page 34 Detectors Audio Detection Trigger the rule when ...

Page 42: ... used only for edge storage recording status System System Ready Trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Time Recurrence Trigger the rule periodically See How to set up recurrences on page 44 This can for example be used to upload an image every 5 minutes Use Schedule Trigger the r...

Page 43: ...vailable Recipient Use with action Notes Email Send Images Send Notification Send Video Clip An email recipient can contain multiple email addresses FTP Send Images Send Video Clip SFTP Send Images Send Video Clip Encrypted file transfer using SSH File Transport Protocol SFTP SFTP is a more secure method than FTP but file transfer might be slower especially for large files such as high resolution ...

Page 44: ...for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over...

Page 45: ...ence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 45 ...

Page 46: ...are configured under System Options Date Time see Date Time on page 51 To find a recording follow these steps 1 Go to Recordings List 2 To reduce the number of recordings displayed select the desired options under Filter Recording time List recordings that started between the From and To times Event List recordings that were triggered by a specific event Select continuous to list continuous record...

Page 47: ...ecording dialog opens 4 By default the complete recording is selected To export a part of the recording modify the start and stop times 5 Optionally enter a file name for the recording 6 Click Export Note Recordings can also be exported from the playback window About continuous recording The Axis product can be configured to continuously save video to a storage device For information about storage...

Page 48: ...esetting the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer m...

Page 49: ...pgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the...

Page 50: ...s a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Inter...

Page 51: ...d provide the requested information How to create and install a CA signed certificate 1 Create a self signed certificate see How to create a self signed certificate on page 51 2 Go to Setup System Options Security Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certifi...

Page 52: ...fault the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options Network TCP IP Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP...

Page 53: ...www axis com techsup Note To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 8 Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an...

Page 54: ...ame Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options Network TCP IP Advanced Select Obtain NTP server address vi...

Page 55: ...vice or a software such as a firewall Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnPTM must be enabled in the product see System Options Network UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is spec...

Page 56: ...uirements for the selected access point The wireless settings control how the Axis product interacts with the wireless network Apart from identifying the wireless network it is also possible to enable wireless encryption Select Enable congestion control to secure the wireless connection between the Axis product and access point in congested environments for example where there are many available n...

Page 57: ...e 51 and IEEE 802 1X on page 50 WPATM WPA2TM PSK The security method WPA WPA2 PSK is designed for small networks and does not require an authentication server The Axis product uses a PSK Pre Shared Key to authenticate with the access point The key can be entered either as manual hex a 64 hexdecimal number 0 9 A F or a passphrase using 8 63 ASCII characters The longer the passphrase the more secure...

Page 58: ...uthority The network authenticates the client using an identity and a password To gain access to the protected network the Axis product presents its identity and password to the network access point If these credentials are approved the access point allows access on a preconfigured port Important To ensure successful certificate validation time synchronization should be performed on all clients an...

Page 59: ...s product can mark different types of traffic Note Live audio DSCP will be equal to live video DSCP if H 264 over RTSP is used SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups AXIS Video MIB Management Information Base for video hardw...

Page 60: ... multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video and or Always Multicast Audio to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be d...

Page 61: ...n the Axis product s webpages and go to Setup System Options Storage 2 Click SD Card 3 Click Unmount 4 The card can now be removed How to format the SD card NO NO NOTICE TICE TICE Formatting the SD card will remove all data and recordings stored on the card The Axis product can be configured to automatically format SD cards that are inserted into the product If autoformat is enabled and an SD card...

Page 62: ...d new passphrases The passphrase can only be changed when the card is mounted Changing the passphrase does not disrupt ongoing recordings To disable encryption unmount the SD card and follow the steps above but clear the Enable SD card encryption option The card must be formatted and mounted when encryption has been disabled Network Share Network share allows you to add network storage such as a N...

Page 63: ...ution The Axis product can also be reset to factory default using the control button see How to reset to factory default settings on page 64 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmwar...

Page 64: ...nd use their own scripts NO NO NOTICE TICE TICE Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes proble...

Page 65: ...essed for 15 30 seconds until the status LED indicator flashes amber 4 Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password...

Page 66: ...de instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Download the latest firmware file to your computer available free of charge at www axis com techsup 2 Go to Setup System Options Maintenance in the product s webpages 3 Under Upgrade Server click Browse and locate the file on your computer 4 Click Upgrade 5 Wait appro...

Page 67: ...f you receive Reply from IP address bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict ...

Page 68: ...uter supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased No multicast H 264 displayed in the client Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventi...

Page 69: ...io Audio Settings Storage and disk management problems Storage disruption A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options Support Logs Reports Depending on the problem it might be necessary to re mount the storage device For information ...

Page 70: ... H 264 and Motion JPEG Axis Zipstream technology in H 264 Controllable frame rate and bandwidth VBR MBR H 264 Image settings Compression Color Brightness Sharpness Contrast White balance Exposure control Day Night shift level Rotation 0 180 Text and image overlay Privacy masks Mirroring of images WDR Audio Audio streaming Two way half duplex Audio compression AAC LC 8 16 kHz G 711 PCM 8 kHz G 726 ...

Page 71: ...tion Detection 3 Audio detection Support for AXIS Camera Application Platform AXIS Cross Line Detection AXIS Digital Autotracking and third party applications see www axis com acap Event triggers Analytics Edge storage events Built in PIR Event actions File upload FTP HTTP network share and email Notification email HTTP HTTPS and TCP Video and audio recording to edge storage Activation of IR LED A...

Page 72: ...000 6 2 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B RCM AS NZS CISPR 32 Class B KN24 KN 35 Wireless EN 300328 EN 301489 1 EN 301489 17 EN 301893 FCC Part 15 Subpart C FCC Part 15 Subpart E RSS 247 Safety IEC EN UL 60950 1 IEC EN 62471 Dimensions 106 mm x 60 mm x 37 mm 4 17 x 2 36 x 1 46 in Weight 128g 0 28 lb Included accessories Power supply Installation Guide Mount bracket Table ...

Page 73: ...cted Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Using HTTPS ...

Page 74: ...User Manual Ver M2 2 AXIS M1065 LW Network Camera Date November 2016 Axis Communications AB 2016 Part No 1632649 ...

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