39
AXIS P3301/AXIS P3304
Logs & Reports
When contacting Axis support, please be sure to provide a valid
Server Report with your query. The Access Log is automatically
included in the server report.
Information
- the
Server Report
and
Parameter List
may prove
useful when troubleshooting a problem or when contacting the Axis
support web.
•
System Log
- Provides information about system events.
•
Access Log
- By default, the Access Log lists all failed
attempts to access the camera but can be configured to list
all connections to the camera, whether successful or not. Go to
Support > Logs & Reports > Configuration
and
select the desired level of information from the list. See
Configuration
below for more information.
The Access Log is useful for various purposes such as tracking all access to the camera, simple web attraction tracking,
system analysis and troubleshooting.
•
Server Report
- Provides information about the server status and should always be included when requesting support.
•
Parameter List
- Shows the unit's parameters and their current settings.
•
Connection List
- Lists all clients that are currently accessing video and audio. It is also used for system analysis and
troubleshooting.
Configuration
From the drop-down lists, select the level of information to be added to the
System Log
and
Access Log
files and the
permitted size of the log files.
The default information level for the Access Log is set to Critical & Warnings, i.e. failed connections. However, in an error
situation and when requesting support, set it to the highest information level - Critical & Warnings & Info.
For the Log Level for Email, select from the drop-down list the level of information to send as email and enter the destination
email address.
Advanced
Scripting is an advanced function that enables you to customize and use scripts. This function is a very powerful tool.
Caution!
Improper use may cause unexpected behavior or even cause loss of contact with the unit. If a script does cause problems,
reset the unit to its factory default settings. A backup file may be of use to return the unit to its latest configuration.
Axis strongly recommends that you do not use this function unless you understand the consequences.
Note that Axis
support does not provide assistance for problems with customized scripts.
For more information, please visit the Developer pages at www.axis.com/developer
Plain Config
- this function is for the advanced user with experience of Axis network camera configuration. All parameters
can be set and modified from this page. Help is available from the standard help pages.
About
Here you can find basic information about your network camera. You can also view third party software licenses.
