MV500V SERIES (
VER. STD 0.6)
46
If you are still unable to access the Internet after disabling any firewall
software, please contact your Service Provider Technical Support.
Problem:
I can’t connect to the Internet wirelessly from my computer but it works if I
use the Ethernet cable.
Solution:
If you are unable to connect to the Internet from a wireless computer,
please do the following:
1. Look at the lights on your Modem. Your Modem’s lights should be as
follows:
•
The “Power” light should be on.
•
The “Connected” light should be on and not blinking.
•
The “WAN” light should be on or blinking.
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom, right-hand corner of your screen.
3. The exact window that opens will vary depending on the model of
wireless card you have. However, each utility should have a list of
“Available Networks” which are the wireless networks your Modem
can connect to.
Problem:
My wireless network performance is inconsistent.
Data transfer is sometimes slow.
Signal strength is poor.
I am having difficulty establishing and/or maintaining a Virtual Private
Network (VPN) connection.
Solution:
Because wireless technology is radio-based connectivity and throughput
performance between devices decreases as the distance between devices
increases. Signal degradation is also caused by obstructions such as walls
Summary of Contents for MV510
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