Water generating system-related problems.
1. Is unit connected to proper voltage socket?
(Check if temperature and humidity shows Lo signal)
3. Has air filter been changed? Is RED indicator showing?
(Check if air filter exchange indicator shows red)
4. Is it time to change the water filters? Check indicator light.
5. Are the humidity digits showing Error?
(Turn off/ Unplug unit. Then plug-in & Turn back on.
If digits still show Error signal, call Service Center)
6. Is the unit installed in well-ventilated area?
7. Has a large amount of water just been consumed? Wait for unit to
regenerate more water.
Noise-related problems.
1. Move the unit to hard /flat surface
2. Has any object come in contact with the unit?
Cold water temperature-related problems.
1. Is the cold water temperature set to normal / colder?
(Set temperature to Coldest. Wait at 20 minutes, If water does not get
2. Has there been a large amount of water consumed?
(When approx. 1 liter of water has been taken out, the cold water
becomes lukewarm. Wait for 5~10 minutes for cold)
Leakage-related problems.
1. If a leak occurs, turn off and unplug the unit.
2. Disconnect the unit from hybrid connection, if any.
3. If water valve is leaking, press it down several times.
If it does not work, replace the valve.
4. Do the humidity digits show Er/ Bp signal?
(Turn off/ Unplug unit. Turn unit back on.
If leak continues, turn off/ unplug the unit and call for Service)
Trouble shooting
2. Is humidity and temperature adequate to generate water ?
cold call Service Center)
