Product Warranty
Subject to the warranty repair conditions below, in addition to any applicable statutory warranties this
product is warranted for 12 months from the original date of purchase covering both parts and labour.
The benefits conferred by this warranty are in addition to and not in derogation of all rights and remedies in respect of this
product which the consumer has under the Trade Practices Act and other State and Territory laws.
Warranty Repair Conditions
A.
This Product Warranty only applies provided the product:-
Has been purchased in Australia and sold by Authorised Distributors or Dealers and only where the products are
used and serviced within Australia
Is taken for service when required to an Authorised Service Agent, together with written instructions indicating
specific problem or function requiring investigation.
Has valid proof of purchase and presented when warranty service is requested.
Has only been used in a domestic application.
Has been installed and operated in accordance as noted in the operating instructions under normal use and
reasonable care (in the opinion of the Service Centre).
Has not been damaged by the use of accessories which in the opinion of the Service Centre are defective or
incompatible with the product.
Has not been tampered with or repaired (including unauthorised alterations) by anyone other than the AWA
Service Centre or an Authorised Service Centre.
B.
This Product Warranty does not cover:-
Damage, malfunction or failure resulting from use of incorrect voltages, incorrect installation, accidental damage,
misuse, neglect, build-up of dirt or dust abuse, wear and tear, maladjustment of customer controls, mains supply
problems, thunderstorm activity or Acts of God, pixel error, infestation by insects or vermin, exposure to
abnormally corrosive conditions or any foreign object or matter having entered the product.
Mileage or travelling time in respect of service outside the authorised AWA Service Centre nor pick up and
delivery cost incurred.
Service calls arising from failure to correctly operate the product or to observe noted instructions, or repair which
reveals the product is in normal working order.
Cabinet parts, user replacement batteries or leads unless the defective items are reported at the time of
purchase.
C.
Service calls only apply to Television display devices (CRT, LCD, Plasma) with screen sizes greater than 68cm in
the major metropolitan areas of Australia or the normal operating areas of the nearest Authorised Service Centers.
D.
Requested service visits to the customer premises will be made during normal working hours of the customary
working week upon request by the customer. Where such a visit is made on a day arranged by the customer and
the service technician is unable to obtain access to the product, the Service Centre will be entitled to make a
separate charge for service call fee, time and distance travelled.
E.
The AWA Service Centre and its Authorised Service Centres may charge for work done where the product is found
to be in good working order. Example, charges may be made where the problem is found to be due to incorrect
setting of customer controls, use of poor associated equipment (e.g. poor antenna systems) or the inability of the
product to operate with faulty or incompatible equipment.
F.
If the product is sent to an Authorised Service Centre, the owner is responsible for the cost of transport to and from
the Service Centre. In addition, the product is at the owners risk while in transit to and from the authorised Service
Centre.
G.
No person is authorised to make or give any assertions, statements or undertakings, whether expressed or implied
about the product other than or additional to the terms of this warranty.
Please read instruction manual carefully
Should you encounter any problems?
Please contact Telefix for Warranty Support
1300 366 144
Email: [email protected]
The original proof of purchase must be kept and produced for service requirements under this Product Warranty.
