Avtech H.265 NVR User Manual Download

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h517_h8536_d8536_8536l_h8516_h2116_d2116_h1109_d1109_h1004_d1104_manual_V1.3

AVTECH H.265 NVR

SERIES

User Manual

Please read instructions thoroughly before

operation and retain it for future reference.

For the actual display & operation, please

refer to your device in hand.

Free PC CMS

software (CMS Lite)

Summary of Contents for H.265 NVR

Page 1: ...09_h1004_d1104_manual_V1 3 AVTECH H 265 NVR SERIES User Manual Please read instructions thoroughly before operation and retain it for future reference For the actual display operation please refer to...

Page 2: ...quipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause...

Page 3: ...NCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA LLC SEE HTTP WWW MPEGLA COM GPL Licensing This product contains codes which are developed...

Page 4: ...3 2 Channel Status 16 4 3 3 Main Menu 17 4 3 4 Playback Panel 19 5 FREQUENTLY USED FUNCTIONS 20 5 1 IP Device Search 20 5 2 User Account Creation 21 5 3 PTZ Control 22 5 4 Video Backup 23 5 5 System...

Page 5: ...6 3 1 Prerequisites 61 6 3 2 Where to download 61 6 3 3 Setup 61 APPENDIX 1 PRODUCT SPECIFICATIONS 63 APPENDIX 2 PUSH VIDEO CONFIGURATION 72 A2 1 Alarm Sensor Connection 72 A2 2 Configuration 73 A2 3...

Page 6: ...ain Green Always on The installed hard disk is detected well Green Flashing Data reading writing Red Always on The hard disk is selected for unmounting Red Flashing The device is mounting or unmountin...

Page 7: ...ase refer to APPENDIX 6 DISK ARRAY COMPATIBLE LIS at page 78 Note If the disk array is not connected or detected well check the mode of your disk array or do a reset default on your disk array and try...

Page 8: ...e facing down insert the hard disk to one of the hard disk connector Note To use a green hard disk use ONLY the hard disk designed especially for surveillance to ensure the device works properly Step3...

Page 9: ...board connectors white and Sata board connectors black on the main board To install a hard disk three brackets one power board connector while and one Sata board connector black are needed Step3 Place...

Page 10: ...installed to the end of the HDD bay to ensure the hard disk is inserted properly Step5 Replace the front cover removed in Step3 back to the NVR Step6 Power on the NVR and wait till the initialization...

Page 11: ...ed especially for surveillance to ensure the device works properly Har d Disk Screw hole Screw hole Step3 Connect the data bus and power cable for the hard disk Step4 Align the screw holes on the base...

Page 12: ...the recorder to reveal its main board Remove the thin piece of metal that block the reserved hole Then remove one SATA cable on the board Note It will consume one SATA port to add an eSATA interface...

Page 13: ...2 Connection Connect a monitor IP cameras adapters a mouse and other devices necessary to this recorder as illustrated below Type 1 Type 2 Then power on the whole system and wait till the system initi...

Page 14: ...fault IP configuration method To solve this reconfigure the IP address of the camera to 10 1 1 xx xx ranges from 11 253 which is in the same network segment as the device For other brand s IP camera p...

Page 15: ...0 1 1 10 PRIMARY DNS 8 8 8 8 CANCEL APPLY c Check to assign the camera to a specific channel automatically and choose ADD IP SEARCH ASSIGN EDIT DEVICE TYPE IP NETMASK GATEWAY PRIMARY DNS PORT MAC VEND...

Page 16: ...THE WIZARD TO FINISH BASIC CONFIGURATIONS SKIP NEXT Select NEXT to go to the next step SETUP WIZARD PLEASE INPUT THIS MACHINE NAME SKIP PREV NEXT Name the device If you don t want to name the device j...

Page 17: ...e later please go to MENU TIME SETUP WIZARD NETWORK TYPE STATIC IP 192 168 1 10 GATEWAY 192 168 1 1 NETMASK 255 255 255 0 PRIMARY DNS 8 8 8 8 SECONDARY DNS 168 95 1 1 PORT 80 SKIP PREV NEXT Configure...

Page 18: ...ARLY FULL GB 5 HDD OVERHEAT ALERT C 70 OVERWRITE ON KEEP DATA LIMIT DAYS OFF TEMPERATURE TO ENABLE FAN 30 REMINDER WHEN FORMATTING HDD OFF ID TYPE STATUS SIZE TEMP SERIAL NUMBER FREE SIZE FORMAT TIME...

Page 19: ...OR INITIAL USE 14 147 To change later go to MENU ACCOUNT USER LIST and choose to change the default user name and password of SUPERVISOR USER LIST USER LIST GROUP EDIT USER NAME GROUP admin SUPERVISOR...

Page 20: ...sword keypad The default user name and password are both admin When you log into the system the display is in the full screen mode Right click the mouse to show the tool bar and function panel Note Yo...

Page 21: ...p in progress USB flash drive full USB backup failed CPU loading Network Status WAN Internet connected WAN Internet disconnected WAN Local connection LAN DHCP Static IP mode LAN Camera disconnected 4...

Page 22: ...ected models only RECORD LIVE STREAM RECORD STREAM SUBSTREAM SCENARIO IVS EXPORT BACKUP SCHEDULE REGULAR REPORT STORAGE HDD NEARLY FULL GB HDD OVERHEAT ALERT C OVER WRITE KEEP DATA LIMIT DAYS TEMPERAT...

Page 23: ...LOCAL MOUSE SENSITIVITY REMOTE CONTROL ID JOYSTICK ALARM OUT For selected models only LOCAL ALARM IN For selected models only MAINTAIN SYSTEM BACKUP CONFIG RESTORE CONFIG RESET DEFAULT DEVICE TITLE EN...

Page 24: ...t forward Fast Rewind Increase the speed for fast rewind Play Pause Click to play the latest recorded video clip immediately and click again to pause In the pause mode click once to get one frame forw...

Page 25: ...ASK GATEWAY PRIMARY DNS PORT MAC VENDOR IPCAM 10 2 1 33 255 255 255 0 10 2 1 10 8 8 8 8 88 00 0E 53 31 06 E5 AVTECH REFRESH ADD Make sure the IP address of the connected camera is under the network se...

Page 26: ...r you to quickly choose SUPERVISOR POWER USER USER GUEST Note You can also customize a user level based on your needs by going to MENU ACCOUNT GROUP For details please go to 6 7 2 GROUP at page 46 Fun...

Page 27: ...p left to bottom right Zoom out Draw the square from bottom right to left top Zoom in out max Click to zoom in on the image to the largest zoom out on the image to its original size Auto mode Click to...

Page 28: ...e list of compatible USB flash drives please refer to APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIS at page 75 Note For video backup please use USB flash drive or back your data up over the Internet It s...

Page 29: ...3 Use a thin sturdy object such as a straightened paperclip and push it through the hole to press the reset button Press and hold the button and power on your recorder at the same time Release the but...

Page 30: ...s IP address is set to 10 1 1 xx xx ranges from 11 253 To know how to change the IP address of the camera please refer to its user manual CONNECTION EDIT ENABLE CHANNEL TITLE URI PORT DEVICE TYPE VEND...

Page 31: ...off Enable or disable audio recording for the selected channel if the connected camera supports audio recording 3 CACHE TIME MSEC Drag the slide bar to change the cache time which determines the buffe...

Page 32: ...CH3 N O OFF OFF EDIT CH4 OFF OFF OFF EDIT APPLY 1 ALARM This function is used when the connected IP camera is our brand s IP camera and it has an alarm in device connected such as infrared sensors Sel...

Page 33: ...ASK3 FUNCTION ON MOSAIC ON COLOR ON COLOR FOR MASK TRANSPARENCY 50 LINE WIDTH 0 MASK AREA SETUP Item Description MOSAIC SIZE Choose the mosaic size of the privacy mask The options are 8 8 32 32 and 64...

Page 34: ...preset group for the connected camera 2 You have an iOS or android mobile device with our free app EagleEyes installed 3 Your recorder is connected to Internet and registered in the address book of Ea...

Page 35: ...hen this option is checked the video size quality and other related parameters will follow the configurations in RECORD STREAM b PROFILE Select the video profile pre defined in your IP cameras You can...

Page 36: ...PROFILE 1 CHANNEL PROFILE TYPE IMAGE SIZE QUALITY I P S BITRATE kbps BITRATE CONTROL G O V CH1 PROFILE 3 H265 720 X 480 30 2048 VBR 30 CH2 PROFILE 3 H264 1280 x 1024 30 2048 VBR 30 CH3 PROFILE 3 H264...

Page 37: ...NNELS ALARM ALL CHANNELS PLAYBACK VIDEO ON EVENT MONITOR ON 6 3 1 Pre defined Scenarios There are 13 pre defined scenarios for you to quickly enable the recording and notification functions which are...

Page 38: ...only All channels are selected in this rule When Guard is enabled from EagleEyes our mobile app the motion detection of all channels is also enabled automatically Scenario template used ONE OF EVENT T...

Page 39: ...the EVENT button Option Description MOTION and ALARM MOTION Choose at least one channel which has enabled motion detection ALARM Choose at least one channel which has connected to our brand s camera...

Page 40: ...MAIN MENU 35 357...

Page 41: ...up defined in MENU RECORD RECORD STREAM which is used for all channel recording STOP RECORDING ALL CHANNELS NOTIFICATION PUSH VIDEO TO SEE PLAYBACK When Push Video is received on the mobile device sli...

Page 42: ...he preset point you specified To know how to use this function please refer to ADVANCED CONFIG in 6 1 4 DETECTION at page 27 ENABLE MOTION Choose at least one channel you want to enable motion detecti...

Page 43: ...etect intruders from the specified direction and an alarm will be triggered 2 DISPLAY LINE Select to display the detection line for IVS on the screen or not 3 SCENE CHANGE Select ON to trigger a motio...

Page 44: ...by selecting REVERSE Step2 Click APPLY to finish the IVS setting and return to the live view When anyone walks across the detection line the system will determine his movement is in or out and add one...

Page 45: ...g REVERSE Step2 Click APPLY to finish the IVS setting and return to the live view When anyone walks across the detection line the system will determine his movement is in or out and VIRTUAL FENCE An e...

Page 46: ...TIME CHANNEL BACKUP TYPE DEVICE STATUS 2017 07 18 23 03 52 2017 07 18 23 03 52 CH1 VIDEO USB DEVICE 25 BACKUP SOURCE DESTINATION DATA TYPE VIDEO LOG TARGET USB DEVICE RANGE 2017 07 18 23 03 52 2017 07...

Page 47: ...DEO EXECUTION TIME MON 01 RANGE MON 08 00 FRI 19 00 CHANNEL ALL CH1 CH2 CH3 CH4 CH5 CH6 CH7 CH8 CH9 CH10 CH11 CH12 CH13 CH14 CH15 CH16 APPLY Step1 In SOURCE choose the profile you d like to save all t...

Page 48: ...the settings configured in SOURCE Choose how often and when you d like to receive reports Finally make sure this profile is active ACTIVE to ON EXECUTION PERIOD Select how often you want to receive r...

Page 49: ...the screen 4 KEEP DATA LIMITS DAYS Assign how many days to save the recording data from 1 to 31 days After the assigned day s the recorded data will be removed Select OFF to disable this function 5 TE...

Page 50: ...VISOR 6 7 1 USER LIST This function is used to create a new user account or modify or delete an existing account for different access privilege USER LIST EDIT USER NAME GROUP admin SUPERVISOR How to c...

Page 51: ...VIEW LOG ON CONFIG SETUP OFF CLEAR LOG OFF ACCOUNT SETUP OFF CLEAR HDD OFF PUSH VIDEO ON PUSH STATUS ON ALARM OUT ON APPLY Icon Meaning Description Delete Choose a customized user group and delete it...

Page 52: ...tup network_setup_recorder pdf WAN WAN LAN NETWORK TYPE STATIC DDNS IP 192 168 1 112 E MAIL GATEWAY 192 168 1 254 FTP NETMASK 255 255 255 0 MULTICASTING PRIMARY DNS 168 95 1 1 EaZy SECONDARY DNS 139 1...

Page 53: ...3 9010 15 CH3 239 0 0 1 9012 15 239 0 0 2 9014 15 239 0 0 3 9016 15 CH4 239 0 0 1 9018 15 239 0 0 2 9020 15 239 0 0 3 9022 15 1 TIMEOUT SECS Set the timeout in second for transmission attempt in seco...

Page 54: ...ck to change the default NTP server to another server they re familiar with or keep the default NTP server 5 SYNC PERIOD Select to synchronize the device time every day DAILY or turn this function off...

Page 55: ...ing in GB or REMAINING TIME to show the remaining recording time 5 DISPLAY OUTPUT Select the display resolution you want The default value is AUTO This is used for the main display output Note To have...

Page 56: ...used to select how many channels you d like to show on the spot monitor HDMI2 DISPLAY FUNCTION LIVE LAYOUT 4 CH1 CH3 CH5 CH8 8 SPOT MONITOR For selected models only Specify how the VGA port is used fo...

Page 57: ...many channels you d like to show on the spot monitor SPOT MONITOR FUNCTION LIVE PROFILE 1 LAYOUT 4 CH1 CH3 CH5 CH8 9 COMPOSITE OUTPUT For selected models only Specify how the composite port is used f...

Page 58: ...models only Choose MAIN MONITOR or SPOT MONITOR for how the VGA port is used for video output When SPOT MONITOR is chosen go to SPOT MONITOR to choose how you d like the monitor to display the video...

Page 59: ...F Y AXIS 100 CURVE ORDER OF X AXIS 1 CURVE ORDER OF Y AXIS 1 6 11 3 ALARM OUT Note This function is available for the models which support alarm out connection to the recorder itself Please check the...

Page 60: ...MAIN MENU 55 557...

Page 61: ...t a compatible USB flash drive into the USB port and select SUBMIT in SUBMIT in BACKUP CONFIG to copy the current configurations to a file System bin and save to your USB flash drive To restore the co...

Page 62: ...t For the list of compatible USB flash drives please refer to APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIS at page 75 UPGRADE LOCAL CAMERA UPGRADE SUBMIT VERSION 1002 1001 1001 1000 CAMERA You can choose...

Page 63: ...tem is set to OFF item 3 to item 7 will be disabled even though they are set to ON 3 KEY BUZZER Select to enable or disable the sound when pressing the buttons on the front panel ON OFF 4 VLOSS BUZZER...

Page 64: ...ttempts Choose the failure times of login attempts from the same IP address 1 20 and go to the next option LOCK TIME FOR LOGIN FAILURES to choose how much time you d like to lock the IP address 4 LOCK...

Page 65: ...the interface you see on the recorder and the operations are also the same Note The illustration below is just for your reference and may be different from what you actually see Some functions and but...

Page 66: ...e charged for Internet access via wireless or 4G networks For the Internet access rate details please check with your local network operator or service provider You have noted down the IP address port...

Page 67: ...information you entered is correct The device type will be detected properly Step4 Optional Configure the settings in the OPTIONAL column as needed Step5 Click Save to return to the address book Enab...

Page 68: ...H 265 Audio Compression Format G 711 Local Remote Display Mode 16CH Local Remote Playback Mode 16CH Single Channel Playback YES Record Stream Dual Recording Mode Manual Event Alarm Schedule Recording...

Page 69: ...APPENDIX 1 PRODUCT SPECIFICATIONS 64 647...

Page 70: ...432 90 326 Net Weight kg 4 Minimum PC Browsing Requirements Intel core i3 or higher or equivalent AMD 2GB RAM AGP graphics card Direct Draw 32MB RAM Windows 10 Windows 8 Windows 7 Windows Vista Direc...

Page 71: ...e out HDMI Audio Input YES Mic in NO YES Mic in Alarm I O Alarm out only NO Alarm out only HDD Storage Eight 14TB hard disks eSATA Port NO RS485 Port NO USB Ports USB 3 0 x 1 USB 2 0 x 2 USB 2 0 x 2 U...

Page 72: ...etup Call Monitor Event Monitor Live Monitor HDMI 2 VGA Composite NO Call Monitor Event Monitor Live Monitor HDMI 2 only Alarm Scenario Setup YES Alarm Pop up Preview YES Free DDNS Service YES General...

Page 73: ...face Either one 14TB SATA HDD installed in the recorder or a disk array connected to the recorder via the eSATA interface USB Port YES eSATA Port Expandable with a SATA to eSATA cable Expandable with...

Page 74: ...Monitor Setup Call Monitor Event Monitor Live Monitor VGA Composite Alarm Scenario Setup YES Alarm Pop up Preview YES General Free DDNS Service YES Power Source 10 DC48V 2 5A PoE IEEE802 3af Operatin...

Page 75: ...Format H 265 Audio Compression Format G 711 Local Remote Display Mode 4CH Local Remote Playback Mode 4CH Single Channel Playback YES Record Stream Dual Recording Mode Manual Event Alarm Schedule Reco...

Page 76: ...m 260 x 235 7 x 48 Net Weight kg 1 2 0 92 Minimum PC Browsing Requirements Intel core i3 or higher or equivalent AMD 2GB RAM AGP graphics card Direct Draw 32MB RAM Windows 10 Windows 8 Windows 7 Windo...

Page 77: ...n device connection is under DC24V 1A If the connected IP camera is our brand s IP camera with alarm I O support you can also connect the alarm sensor to the camera Note Please check the user manual o...

Page 78: ...e the necessary rules If your alarm sensor is Please enable External alarm sensor 1 PUSH VIDEO TRIGGERED BY EXTERNAL ALARM 2 MOTION DETECTION ON WHEN GUARD ON PIR sensor built in 1 PUSH VIDEO TRIGGERE...

Page 79: ...when there s an alarm event Follow the on screen instruction to immediately play the recorded clip A2 3 2 From Android Mobile Device Step1 Open EagleEyes and switch Guard from OFF to ON You ll receiv...

Page 80: ...o format the USB flash drive as FAT32 Note You can backup up to 2GB video data for one time USB backup To backup more data please set the time channel s you want and start USB backup again MANUFACTURE...

Page 81: ...0VX000 4TB ST10000VX0004 10TB ST4000VX002 4TB ST10000VE0004 10TB ST4000VX007 4TB ST14000VX0008 14TB WD MODEL CAPACITY MODEL CAPACITY WD10PURX 1TB WD30EFRX 3TB WD20PURX 2TB WD40PURX 4TB WD20EURS 2TB WD...

Page 82: ...CR2032 is a non chargeable battery and should be purchased separately Please replace only with the same or equivalent type battery in case of danger Step1 Stop all recording immediately to prevent the...

Page 83: ...T Here s the compatible list for disk arrays Note For the compatible hard disks used for those disk arrays listed below please check their respective user manuals or official websites Brand Model Numb...

Page 84: ...d to a switch or router and the switch or router is ready for Internet connection The network icon on the bottom right corner is not You have an iOS Android mobile device with EagleEyes installed A8 1...

Page 85: ...leEyes on your mobile device and select Add on the bottom Then click QR Code Step2 Scan the QR code shown on your recorder and enter the title of this device and its user name and password Step3 Make...

Page 86: ...mpted to confirm if you want to remove the default user name and password When the default user name and password are removed you can ONLY use the user name and password of the cloud service to access...

Page 87: ...1 4 Sharing Cloud Device Access with Other Account s Note One cloud device could be shared up to 30 cloud accounts but the access to the device might be failed because it is still restricted to the ma...

Page 88: ...ata allowance should be consumed after access successfully and how long the account is allowed to stay after access successfully Who should pay data allowance Who should pay data allowance The order t...

Page 89: ...rer A8 2 1 Setup Step1 Go to MENU NETWORK WAN Set NETWORK TYPE to DHCP and make sure the network icon on the bottom right corner is changed from to Note DHCP allows your router to assign an IP address...

Page 90: ...ust be connected to Internet Step4 Click on the left pane and you ll be prompted to install plugins EaZy Control and EaZy Wizard Please follow the instructions to install these two plugins to ensure t...

Page 91: ...ss this recorder locally and remotely If you forget the user name and password of the cloud service you could only reset the recorder and do all configurations again When the default user name and pas...

Page 92: ...d device could be shared up to 30 cloud accounts but the access to the device might be failed because it is still restricted to the maximum online user setup of the device Step1 Log into the cloud ser...

Page 93: ...The order to consume data allowance I The free data allowance provided by the device The additional data allowance shared to other account s by the owner The additional data allowance of the device s...

Page 94: ...if the EaZy server can t be connected Depending on the device color You ve shared the access right of the device with other cloud account via Buddy AVTECH Cloud Service The icon will be grayed out if...

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