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•
Windows Configuration
Avtec recommends unchecking the power management feature checkbox for each USB NENA Jack Box that displays in
the Windows Device Manager. Perform the following to disable power management:
1. In the Windows Control Panel, select
Device Manager
.
The Device Manager window displays.
2. Expand the
Human Interface Devices
group.
3. Configure power management for each Avtec USB peripheral.
a. Right-click the peripheral and select
Properties.
b. From the
Power Management
tab, deselect all power saving features.
The feature label may display as
Allow the computer to turn off this device to save power
, or it may
break out into two sections with
Wake-On-LAN
options and
Power Save
options. Disable ALL power
saving options.
c. Click
OK
.
d. Repeat for each Avtec USB peripheral.
NOTE
Power Management settings may not display in some versions of Windows 10. However, when the
settings do display, they should be disabled.
4. Expand the
Universal Serial Bus controllers
group.
5. Configure power management for every device in the group.
a. Right-click the device and select
Properties
.
b. From the
Power Management
tab, deselect the
Allow the computer to turn off this device to save
power
checkbox.
3
Avtec USB NENA Jack Box Configuration Guide
| October 2021 | Revision 9