Help in Case of Errors
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18
Help in Case of Errors
This chapter provides assistance if you are not able to open
the user interface of your FRITZ!Box or are having problems
with the DSL or WLAN connection.
For more comprehensive help, see the AVM knowledge data-
base in the Internet, which can be accessed at the following
address:
18.1
Cannot Establish a DSL Connection
The FRITZ!Box automatically establishes a connection to the
DSL network as soon as it is connected with the DSL line. If
the DSL connection is not established, check which kind (an-
nex) of DSL is set in your FRITZ!Box and attempt to resolve the
error.
Changing the Annex Setting of the FRITZ!Box
The FRITZ!Box cannot establish a connection to the DSL
network. This is signaled by the continued flashing of the
“Power / DSL” LED.
The kind of DSL (Annex A, B, J or M) set in the FRITZ!Box is not
the same as the annex used on your DSL line.
1.
Contact your Internet Service Provider to find out which
annex is used on your DSL line.
2.
Connect a computer with the FRITZ!Box either wirelessly
via WLAN or using a network cable.
3.
Open the FRITZ!Box user interface as described on
4.
Click the toolbar entry “Expert Mode” or in the “System /
Expert Mode” menu to enable the expert settings of the
FRITZ!Box and confirm your setting by clicking “Apply”.
Cause
Help
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