AVM FRITZ!Box 7360 Installation, Configuration And Operation Download | Manualshive

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The User Interface Does Not Open

If you still cannot open the user interface by entering

or by

, use the fixed IP address of the

FRITZ!Box as described on

.

Disabling Dial-up Connections

The user interface is not opened; a window for a dial-up
connection appears instead.

The browser must use the network connection between the
computer and FRITZ!Box when the user interface is opened.
For this the automatic establishment of a Dial-up Networking
connection must be disabled.

You can disable the automatic attempt to establish a Dial-up
Networking connection. The following example explains how
to check the settings of Internet Explorer 8:

1.

Select the “Connections” settings page under “Tools /
Internet Options”.

2.

In the “Dial-up and Virtual Private Network settings” sec-
tion, enable the option “Never dial a connection”.

3.

As a final step, click “OK”.

Disabling Online Operation

The user interface does not appear in the window of your web
browser.

The web browser is set for offline operation.

Configure the web browser for online operation. Using the ex-
ample of Internet Explorer 8:

1.

Open the “Tools” menu.

2.

If a checkmark is displayed in front of “Work Offline”,
click this line.

Cause

Help

Cause

Help

FRITZ!Box_7360-en.fm Seite 120 Mittwoch, 15. Februar 2012 5:21 17

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Summary of Contents for FRITZ!Box 7360

Page 1: ...Installation Configuration and Operation FRITZ Box 7360 ...

Page 2: ...onnecting FRITZ Box 17 3 1 Connecting to Electrical Power 17 3 2 Connecting to the Internet 17 3 3 Connecting to the Fixed line Telephone Network 21 4 Connecting the Computer to the FRITZ Box 23 4 1 Connecting Computers to the LAN Port 23 4 2 Connecting Computers Wirelessly via WLAN 25 5 The FRITZ Box User Interface 31 5 1 Opening the User Interface 31 5 2 Protecting the User Interface with a Pass...

Page 3: ...8 Setting Up the FRITZ Box for Telephone Calls 43 8 1 Entering Internet Telephone Numbers 43 8 2 Entering Fixed line Telephone Numbers 44 8 3 Configuring Connected Telephones and Terminal Devices 45 8 4 Making Telephone Calls 46 9 Firmware Update Updating the FRITZ Box Software 47 10 FRITZ Box as an Internet Router 48 10 1 Child Protection Restricting Internet Access 48 10 2 Port Forwarding Making...

Page 4: ...version 76 12 5 Saving Costs with Dialing Rules 77 12 6 Blocking Telephone Numbers and Callers 77 12 7 Setting Up Do Not Disturb 78 12 8 Enabling the Baby Monitor 79 12 9 Setting Up the Alarm 81 12 10 Making Telephone Calls with Convenience Functions 81 13 FRITZ Box as a DECT Base Station 91 13 1 Paging Cordless Telephones 91 13 2 Deregistering a Cordless Telephone from the FRITZ Box 91 13 3 Enabl...

Page 5: ...ection 117 18 2 The User Interface Does Not Open 118 18 3 Cannot Establish a WLAN Connection 124 19 Configuring FRITZ Box on the Telephone 129 19 1 Restoring Factory Settings 129 19 2 Switching WLAN On and Off 129 19 3 Turning Do Not Disturb On Off 130 19 4 Switching the Alarm On and Off 131 19 5 Setting Up Call Diversion 132 19 6 Disabling Automatic Outside Dialing 136 20 Taking FRITZ Box out of ...

Page 6: ... 3 Support from the Support Team 143 22 4 Manufacturer s Warranty 145 23 AVM Products for the FRITZ Box 146 Legal Notice 152 Legal Notice 152 Declaration of CE Conformity 153 Disposal Information 154 Drilling Template 155 Glossary 157 Index 176 FRITZ Box_7360 en fm Seite 6 Mittwoch 15 Februar 2012 5 21 17 ...

Page 7: ...functions Highlighting Function Examples Quotation marks Keys Buttons Menus File paths Folder and file names F1 key Help Home Network C My Documents Info Pointed brackets Joker Telephone number Blue and under lined text Address to be en tered in the web browser fritz box Blue text Linksandreferences within this manual For more information on customer service see the section from page 142 Bold Emph...

Page 8: ...The Internet filter feature allows you to restrict access to the In ternet for individual Windows users or computers for in stance for you children s computers With the integrated VPN server you can link remote computers securely with the home network of the FRITZ Box over the Internet WLAN Base Station for Wireless Connections Computers and other network devices that support WLAN can be connected...

Page 9: ...ch FRITZ Fon in the FRITZ Box In addition the FRITZ Box telephone functions offer conve nient features like a call list call diversion and do not disturb DECT Base Station for Cordless Telephones A DECT base station is integrated in your FRITZ Box Up to six cordless telephones can be connected with the FRITZ Box you don t need an additional base station Switchboard in the Home Network The FRITZ Bo...

Page 10: ...th suitable playback devices in the home network of the FRITZ Box you can even play back the media files when the computer is turned off Your music video and image files can be stored on a USB storage medium connected to the FRITZ Box The playback devices or programs for instance computers or television sets must support the UPnP AV or DLNA standard 1 2 Ports and Interfaces Possibilities for conne...

Page 11: ...N 1 LAN 2 gigabit Ethernet 10 100 1000 Base T LAN 3 LAN 4 Ethernet 10 100 Base T USB 2 USB 2 0 ports for connecting USB devices like printers or storage media WLAN base station Integrated WLAN base station for connecting to WLAN devices that use the radio standard IEEE 802 11b IEEE 802 11g or IEEE 802 11n in the 2 4 GHz frequency band DECT base station Integrated DECT base station for connecting u...

Page 12: ... secure wireless connections see page 26 DECT Button With the DECT button you can register cordless telephones on the FRITZ Box see page 38 and page misplaced cordless handsets see page 91 1 4 LEDs Five LEDs are built into the top of the FRITZ Box 7360 which flash or light up to display various connection statuses and events Fixed Line Fixed Line Internet Internet Powe Power DSL DSL WLAN WLAN INFO...

Page 13: ...than two WLAN devices are performing WPS at the same time Repeat the WPS procedure Info on Free telephone connection between two Internet tele phony subscribers is active this function must be sup ported by your Internet telephony provider The LED signals an event specified in the user interface under System Info Display Stick Surf procedure with FRITZ WLAN USB Stick from AVM concluded flashing Up...

Page 14: ...ox 7360 one power supply unit one network cable one DSL telephone cable gray printed product information 2 2 Requirements for Operation In order to operate the FRITZ Box you must have the follow ing a web browser that supports Java script for instance In ternet Explorer version 8 0 or higher or Firefox version 7 or higher a connection to the Internet a DSL line T Com 1TR112 compatible with U R2 st...

Page 15: ...g instructions Safety Instructions Before mounting the FRITZ Box on the wall make sure that there are no electrical lines gas or water pipes lo cated where you need to drill the holes If necessary check the site it with a pipe detector or con sult with qualified experts Do not place FRITZ Box on excessively heat sensitive sur faces as the base of the device can heat up during nor mal operation Mak...

Page 16: ...ce or mount it on a wall For a drilling template to mount the FRITZ Box on a wall see page 155 Place or hang the FRITZ Box in a dry location that is free of dust and protected from direct sunlight For ideal operating conditions mount the FRITZ Box on a wall with the cables connected on the bottom When connecting FRITZ Box to your computer using a network cable keep in mind that the cable can be no...

Page 17: ... AC power outlet The Power DSL LED begins flashing after a few seconds to indicate that the FRITZ Box is ready for operation 3 2 Connecting to the Internet Connect the FRITZ Box to your Internet connection The FRITZ Box can be connected using various types of Inter net connections Before you connect the FRITZ Box note the additional in structions in the section Security and Handling on page 15 I N...

Page 18: ...lish Internet connections and conduct telephone calls Connect the FRITZ Box to the socket of your DSL or VDSL line see page 19 Socket DSL or VDSL line with fixed line network connection In addition to the DSL or VDSL line you have an analog telephone line For these lines you received a DSL splitter see glossary from your provider Usually the DSL splitter has to be connected with the telephone sock...

Page 19: ...g end of the DSL telephone cable to the socket on the FRITZ Box labeled DSL TEL 2 Then insert the short gray end into the DSL adapter The black branch of the cable remains free The Power DSL LED begins flashing and then lights con stantly The FRITZ Box is ready to establish Internet connec tions I N F O W L A N F e st n e tz I n te rn e t P o w e r D S L I n fo W L A N P o w e r D S L F i x e d L ...

Page 20: ...connections Connecting to a Cable Connection With an additional cable modem you can also use your FRITZ Box 7360 on a cable connection Use a network cable 1 Connect the free end of the network cable to the LAN Ethernet port on the cable modem 2 Connect the other end of the network cable to the socket on FRITZ Box labeled LAN 1 3 Connect a computer with the FRITZ Box either wirelessly via WLAN or u...

Page 21: ...g to the Fixed line Telephone Network The FRITZ Box is a telephone system for Internet and fixed line telephony If you want to make telephone calls via the fixed line network connect the FRITZ Box with your analog telephone line Connecting to the Analog Line If you have an analog line to the fixed line telephone network then connect the FRITZ Box as follows Connecting to the analog telephone line ...

Page 22: ...ephone cable is connected to the socket on the FRITZ Box labeled DSL TEL 2 Insert the black end of the DSL telephone cable into the telephone socket on your DSL splitter The FRITZ Box is connected with the analog fixed line net work FRITZ Box_7360 en fm Seite 22 Mittwoch 15 Februar 2012 5 21 17 ...

Page 23: ... of the computer with the setting DHCP 3 Connect one end of the network cable to the network port network card of the computer 4 Connect the other end to the LAN 1 LAN 2 LAN 3 or LAN 4 socket on the FRITZ Box For connections at maximum speed gigabit Ethernet connect the network cable to the LAN 1 or LAN 2 socket Now the FRITZ Box and the computer are connected to each other I N F O W L A N F e s t...

Page 24: ...s on the FRITZ Box Connecting FRITZ Box to a network hub 1 Set aside the network cable yellow from the FRITZ Box package 2 Connect one end of the LAN cable to the uplink port see glossary of the network hub or network switch 3 Connect the other end to the LAN 1 LAN 2 LAN 3 or LAN 4 socket on the FRITZ Box For connections at maximum speed gigabit Ethernet connect the network cable to the LAN 1 or L...

Page 25: ...up on delivery Before a computer can establish a wireless connection to the FRITZ Box the WLAN security settings of the FRITZ Box must be transferred to the WLAN device For this procedure the FRITZ Box supports the two auto matic methods AVM Stick Surf and WPS Wi Fi Protect ed Setup The security settings can also be transferred manually Establishing a WLAN Connection with AVM Stick Surf If you use...

Page 26: ...established the computer is connected to the FRITZ Box Establishing a WLAN Connection Using WPS The FRITZ Box supports WPS Wi Fi Protected Setup WLAN devices that also support WPS can be connected with your FRITZ Box securely using this method All of the necessary WLAN security settings are transferred in the process There are two kinds of WPS the push button method and the PIN method WPS with the...

Page 27: ...ablished the computer is connected to the FRITZ Box WPS with the PIN Method If your WLAN device supports WPS but does not have a but ton to start the push method nor any possibility to enable it in its control software use the PIN method to establish the WLAN connection You can choose between two methods the FRITZ Box specifies the PIN the WLAN device specifies the PIN The FRITZ Box Specifies the ...

Page 28: ...ption PIN method WPS PIN the WLAN de vice specifies the PIN 6 Now start the control software of the WLAN device The program outputs a PIN for establishing a connection 7 Enter this PIN in the FRITZ Box user interface 8 Click Start WPS The WLAN LED on the FRITZ Box flashes slowly indicating that the WPS procedure has begun Now a secure WLAN con nection is being established between the FRITZ Box and...

Page 29: ...gured in the FRITZ Box have to be transferred to the WLAN device by entering the val ues in the WLAN software If you would like to establish a WLAN connection using the preset values then your WLAN device must support the WPA encryption procedure 1 Start the WLAN software 2 Enter the following values for the connection between the FRITZ Box and the WLAN device 3 Confirm your entries using the rele...

Page 30: ...n select WEP encryption and enter a network key 5 Click the Apply button A window is displayed with the WLAN security settings 6 Make a note of the settings or print out the page 7 Close the user interface and clear the connection be tween the FRITZ Box and the computer Remove the net work cable yellow 8 Configure your WLAN device with the security settings entered in the FRITZ Box The WLAN connec...

Page 31: ...wser The FRITZ Box user interface opens Entering the address fritz box in the browser The Wizard Opening the User Interface for the First Time When you open the user interface for the first time a wizard starts to assist you in configuring the FRITZ Box If you cancel the wizard you can configure your FRITZ Box without this wizard You can change the settings configured with this wizard at any time ...

Page 32: ...er a password and save the password by clicking Ap ply Password protection is now enabled Logging Off the User Interface When password protection is enabled you can log off the us er interface at any time To do so click If you do not click on the user interface for a period of longer than ten minutes you will be logged off automatically The only pages excepted from this are those which are constan...

Page 33: ... tab restore all of your saved settings to the same FRITZ Box on the Restore tab load all of your saved settings to another FRITZ Box of the same model on the Restore tab load your saved settings to another FRITZ Box model on the Apply tab In this case you can select which set tings are to be applied to the FRITZ Box Instructions for saving restoring and applying FRITZ Box files are presented in t...

Page 34: ...net con nection Configuring an Internet Connection Automatically If your Internet Service Provider arranges for the service of au tomatically configuring your Internet connection the auto matic configuration will be performed right after the FRITZ Box is connected No additional settings for the Inter net connection have to be configured in the FRITZ Box To start automatic configuration some provid...

Page 35: ...ount information Also take advantage of the Help available in the FRITZ Box us er interface 6 2 Changing the Annex Setting of the FRITZ Box The FRITZ Box cannot establish a connection to the DSL network This is signaled by the continued flashing of the Power DSL LED The kind of DSL Annex A B J or M set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet Serv...

Page 36: ...de too all FRITZ Box functions like Internet telephony firewall are available without restric tion 1 Open the FRITZ Box user interface see page 31 2 Select Wizards in the menu 3 Click the Check Internet Connection Wizard and follow the instructions 6 4 Configuring the Internet Connection for the Mobile Telephone Network With a USB modem you can also establish the Internet con nection with your FRI...

Page 37: ...e www avm de en The Mobile Telephone Network menu is not available until the USB modem has been connected to the FRITZ Box From this point on the menu is always avail able even when the USB modem has been disconnect ed Due to technical limitations on the part of the mobile tele phone network providers some limitations may arise for In ternet telephone calls and for applications requiring an in com...

Page 38: ...lug Connect the telephone to the FON 1 port of the FRITZ Box 7 2 Registering Cordless DECT Telephones Up to six cordless telephones that support the DECT standard can be registered on the FRITZ Box Registering FRITZ Fon Cordless Telephones The cordless telephones FRITZ Fon by AVM are the ideal com plement to your FRITZ Box 7360 see also AVM Products for the FRITZ Box from page 146 I N F O W L A N ...

Page 39: ...he FRITZ Box manually as described in the following section Registering Any DECT Cordless Telephone 1 Start the process of registering your cordless telephone at a base station and follow the instructions 2 As soon as you are prompted to press the registration button on the base station press the DECT button on the FRITZ Box and hold it down until the Info LED on the FRITZ Box begins flashing Info...

Page 40: ...a WLAN To establish the connection you need the WLAN key of the FRITZ Box The preconfigured WLAN key is printed on the sticker on the underside of your FRITZ Box 3 Start the FRITZ App Fon If you protected the user inter face of the FRITZ Box with a password enter the pass word to log in Once FRITZ App Fon has been started use your smartphone to make calls from home over the FRITZ Box Defining Tele...

Page 41: ...ected to the FRITZ Box with a network cable Connecting an IP telephone to the network port of the FRITZ Box 1 Connect a network cable to the IP telephone 2 Connect the free end of the network cable to a LAN port on the FRITZ Box The IP telephone is now connected with the FRITZ Box I N F O W L A N F e st n e tz I n te rn e t P o w e r D S L I n fo W L A N P o w e r D S L F i x e d L i n e I n te rn...

Page 42: ...m the list of WLAN devices found 3 Enter the WLAN key of the FRITZ Box The preconfigured WLAN key is printed on the sticker on the underside of your FRITZ Box Now the IP telephone will be connected with the FRITZ Box I N F O W L A N F e st n e tz I n te rn e t P o w e r D S L I n fo W L A N P o w e r D S L F i x e d L i n e I n te rn e t WLAN You cannot make calls with the IP telephone yet The IP ...

Page 43: ...matic configuration also called remote configuration from an Auto Configura tion Server ACS which is made available in the Internet by the Internet and Internet telephony provider After automatic configuration your Internet telephone num bers will be listed in the Telephony Own Telephon Num bers menu in the FRITZ Box user interface Entering Internet Telephone Numbers with the Wizard With the Manag...

Page 44: ...he FRITZ Box Depending on the line type analog or ISDN you received one or more fixed line telephone numbers The registered numbers can then be selected when setting up telephones and convenience functions in the FRITZ Box user interface 1 Open the FRITZ Box user interface see page 31 2 Select from the Telephony menu the Telephony De vices entry 3 Switch to the Fixed line Network tab Enable the Fi...

Page 45: ...f the FRITZ Box The Manage Your Telephony Devices Wizard assists you in setting up the telephones and other terminal devices 1 Open the FRITZ Box user interface see page 31 2 Click Wizards in the menu 3 Click Configure Telephony Devices You are presented with an overview of all telephones and terminal devices that have already been set up 4 Now you can set up a new terminal device or open the sett...

Page 46: ...accept incom ing calls A telephone places outgoing calls using the telephone num ber you defined for outgoing calls while setting up the tele phone see page 45 For incoming calls a telephone reacts only to calls to those telephone numbers you assigned to the telephone during set up see page 45 FRITZ Box_7360 en fm Seite 46 Mittwoch 15 Februar 2012 5 21 17 ...

Page 47: ...he menu and start the Update Firm ware wizard The Wizard checks whether new firmware is available for your FRITZ Box If the Wizard finds new firmware it displays the version number of the firmware Click the link under the firm ware version to view information about further develop ments and new functions contained in the firmware up date Read this information before starting the firmware update 3 ...

Page 48: ...wed to use the Internet connection Block or permit web sites You can use filters to define which Internet pages are allowed to be accessed and to which access is blocked For instance you can block all Internet pages the government has defined as offensive or harmful to minors You can create both filter lists the whitelist and the blacklist A whitelist contains all Internet pages to which access is...

Page 49: ...ations like online games and file sharing software you have to make your computer accessible for oth er Internet users In order to grant controlled access to your computer to other Internet users you release certain ports for incoming connections The ports serve to distinguish be tween running applications on a computer that has only one IP address Setting Up Port Forwarding in the FRITZ Box Port ...

Page 50: ... which your FRITZ Box should be accessible from the Internet You also define a user name and password Every time the IP address changes the FRITZ Box transmits the new IP address to the dynamic DNS provider in the form of an update request Then the domain name is assigned to the current IP address by the dynamic DNS provider Setting Up Dynamic DNS in the FRITZ Box 1 Open the FRITZ Box user interfa...

Page 51: ...p dynamic DNS For more information see the Online Help 10 5 Prioritization Right of Way for Internet Access Prioritization is a function you can use to specify that network applications and network devices be treated with higher or lower priority when they access the Internet connection For example you may wish to ensure that applications like Inter net telephony IPTV and video on demand are alway...

Page 52: ...ions that require a fast re action time for example company access terminal applica tions games For network applications prioritized in this category 90 of the FRITZ Box s upload bandwidth is available as long as no application from the Real time applica tions category requires bandwidth The remaining 10 of the upload bandwidth is available for applications that are prioritized in lower categories...

Page 53: ...om the Internet downstream direction cannot be changed Discard low priority packets in order to ensure the trans mission of higher priority packets This algorithm is used whenever more packets are supposed to be sent to the Internet than the upstream transmission rate of the Internet connection allows As long as no packets are being sent from higher priority applications the full transmission rate...

Page 54: ...VPN connections are creat ed using a separate program The program is provided free of charge and can be downloaded from the AVM web site A free VPN client for individual computers can also be downloaded from the AVM web site The AVM web site offers a Service Portal which presents com prehensive information on VPN in general and in connection with the FRITZ Box Visit this portal to obtain more deta...

Page 55: ...ing configuration files must be imported to the re spective terminals of the VPN tunnel At the terminal with the FRITZ Box the configuration file is then imported to the FRITZ Box The VPN parameters in these files can be adjusted manually to connect to products by other manufacturers The FRITZ VPN VPN Client AVM offers the FRITZ VPN software as a VPN client Both the Wizard and the client can be do...

Page 56: ...t The DNS server resolves the URL into the corresponding IP address There is one unambiguous IP address for every URL The home user relies on the authenticity of the IP address re turned by the DNS server Authentic means that the response is the IP address of the desired web site and not a faked IP address that leads to a fake web site DNSSEC can ensure that the returned addresses are authentic 10...

Page 57: ...o the WLAN the home network and WLAN guests are separated by IPv6 subnetworks UPnP UPnP AV media server IPv6 capable Services in the Internet FRITZ NAS access via FTPS a completely closed firewall to protect against unwanted data from the Internet Stateful Inspection Firewall voice over IPv6 automatic provisioning TR 069 time synchronization over NTP Network Time Protocol remote access via https S...

Page 58: ...work IPv6 is already installed and enabled in the Windows 7 and Windows Vista operating systems IPv6 is not installed and enabled in standard Windows XP You must install and enable IPv6 in order to use it The IPv6 installation requires Service Pack 2 for Windows XP IPv6 has been available in the MAC OS X operating sys tems since MAC OS 10 FRITZ Box_7360 en fm Seite 58 Mittwoch 15 Februar 2012 5 21...

Page 59: ...tribute to the security of your WLAN and thus to the security of your computers Encryption The most important security setting is encryption FRITZ Box supports the security mechanisms WEP Wired Equivalent Pri vacy WPA Wi Fi Protected Access and WPA2 as follows As part of the WEP mechanism a static key is deter mined to serve for the encryption of the user data Enter the key in the WLAN security se...

Page 60: ...ers long Use numerals let ters and special characters and combine capitals and lower case letters Default Setting of the FRITZ Box In the FRITZ Box a method combining WPA WPA2 encryption with the TKIP AES CCMP encryption method is preconfigured This setting allows you to use WLAN adapters that support WPA TKIP or WPA2 AES CCMP or both methods Recommendation Set the most secure encryption method su...

Page 61: ...the FRITZ Box via WLAN so that they can access the Internet without being integrated in the home network of the FRITZ Box This function is called guest access Your guests can use the guest access for instance to surf the web with a notebook and to receive e mail Prerequisites for Guest Access The FRITZ Box must be connected directly to the DSL line We strongly recommend the use of a WLAN device th...

Page 62: ...e that the wireless radio network WLAN is en abled in the WLAN Radio Network menu 4 Select the WLAN Guest Access and configure the guest radio network For more information see the On line Help of the FRITZ Box 11 3 Setting Up Night Service for WLAN In the FRITZ Box you can set up night service for the WLAN ra dio network Then the FRITZ Box switches to hibernation at specified times and turns off t...

Page 63: ... disable night ser vice remove the checkmark in front of Use schedule for WLAN radio network and click Apply Switching On WLAN during Night Service The WLAN radio network of the FRITZ Box can be switched back on at any time during night service Press the WLAN button on the FRITZ Box or enable the WLAN radio network using a connected telephone see page 129 11 4 Increasing the Range of the WLAN Conn...

Page 64: ...aterials and heavy shielding The FRITZ WLAN Repeater N G supports all common WLAN stan dards is especially easy to install and can be operated at any 230 V power outlet For more information on the FRITZ WLAN Repeater N G see the web site at www avm de en Produkte FRITZ_WLAN FRITZ_WLAN_ Repeater_N_G Setting Up a WDS To use WDS Wireless Distribution System to increase the range of your WLAN radio ne...

Page 65: ...PA2 Note that the WPA2 encryp tion method is available only when your network con sists of AVM devices since in the WLAN standard only WEP encryption has been specified for WDS connec tions All WLAN base stations in the WDS must use the same radio channel Every WLAN base station participating in the WDS fulfills the tasks of a WLAN access point for its WLAN clients This means that the WLAN clients...

Page 66: ... transmission rates The net speed describes the transmission rate of the user data The FRITZ Box supports your choice of the standards IEEE 802 11b IEEE 802 11g and IEEE 802 11n WLAN devices based on one or more of the standards listed can be used for WLAN connections with the FRITZ Box IEEE 802 11b With a maximum throughput rate of 11 Mbit s this is the old est WLAN standard Older WLAN devices of...

Page 67: ...t can be achieved in your WLAN radio network depends on the WLAN standards used by the inte grated WLAN devices These WLAN standards must also be set in the FRITZ Box Proceed as follows to check which WLAN standards are set and change them if needed 1 Open the FRITZ Box user interface 2 Make sure that the expert mode is enabled in the Sys tem Expert Mode menu 3 Open the WLAN Radio Channel menu and...

Page 68: ...devices that are compatible with one or both of the following stan dards 802 11b 802 11g Set the following mode in the FRITZ Box Mode 802 11b g The 2 4 GHz frequency band will be used Your radio network integrates only WLAN devices that are compatible with one or several of the following stan dards 802 11n 802 11g 802 11b Set the following mode in the FRITZ Box Mode 802 11n g b The 2 4 GHz frequen...

Page 69: ...2 4 GHz and 5 GHz as its transmission range With the FRITZ Box you can establish WLAN connections in the 2 4 GHz range 2 4 GHz Frequency Band In the 2 4 GHz frequency band WLAN works in the same range as Bluetooth microwave devices and various other devices like radio controlled toys garage door openers and video bridges This means that interference may occur within WLANs operated in the vicinity ...

Page 70: ...st the first step should be to select a different channel WLAN Autochannel With the WLAN autochannel function the FRITZ Box automati cally searches for the channel subject to the least interfer ence This process takes into consideration interference from radio networks in the vicinity WLAN base stations and po tential sources of interference for instance video bridges ba by monitors microwave oven...

Page 71: ...phony menu If a cordless phone from AVM for instance FRITZ Fon MT F is registered on the FRITZ Box you can use the telephone book directly on the cordless telephone If multiple AVM cordless telephones are registered you can set up an individual tele phone book for each cordless telephone in the FRITZ Box Call List In the call list the FRITZ Box saves outgoing and incoming calls missed calls and se...

Page 72: ...firm by clicking Next 7 Specify which calls the answering machine should ac cept Select one or multiple telephone numbers and confirm by clicking Next 8 Check the settings of the answering machine and then click Finish Now the answering machine is enabled Switching the Answering Machine On or Off All configured answering machines are displayed in the FRITZ Box user interface under Telephony Teleph...

Page 73: ...e on and off Picking Up a Call N Pick up the handset s09 Dial the sequence shown at left P The call is now connected to your extension and you can talk with the caller Operating the Answering Machine via Voice Menu N Pick up the handset ss600 ss601 ss602 ss603 ss604 Select Answering machine 1 Answering machine 2 Answering machine 3 Answering machine 4 Answering machine 5 You will enter the voice m...

Page 74: ...3 Switch answering machine on off 4 Record greetings 1 Record greeting message 2 Record announcement 3 Record closing announcement Record and select 1 Listen to all greetings announcements of the select ed type Select the desired recording by pressing 2 5 Delete greeting announcement 8 Record greeting announcement End recording by pressing 1 0 Listen to Record and Select menu again r Back to main ...

Page 75: ...axes by e mail or saves them If you would like to enter multiple e mail addresses sep arate the addresses with commas 6 Confirm with Next 7 Select one or multiple telephone numbers you would like to use exclusively for fax reception If you make calls and receive faxes over an analog fixed line enable automatic fax detection for the fixed line telephone number 8 Confirm by clicking Next and Apply 9...

Page 76: ...connected telephone the integrated answering machine of the FRITZ Box or a connected answer ing machine Examples of call diversion settings All incoming calls will be diverted to another telephone line Calls that come from a certain telephone number will be diverted to your mobile telephone number Anonymous calls in which the caller does not transmit a telephone number will be diverted to an answe...

Page 77: ...e most economical tele phone rate Setting Up New Dialing Rules 1 Open the FRITZ Box user interface see page 31 2 Select the Telephony Dialing Rules menu 3 Click the New Dialing Rule button 4 Define the range of telephone numbers or the telephone number to which the dialing rule should apply 5 In the Connect via drop down menu select a tele phone number or connection type Internet fixed line 6 Save...

Page 78: ...ng or outgoing calls 5 Enter a range of numbers or a number 6 Save the settings by clicking OK This concludes the configuration of the call block 12 7 Setting Up Do Not Disturb In the FRITZ Box night service you can set up a do not disturb function so that none of the connected telephones and other terminal devices signal calls At a time freely defined by the user for instance 11 00 p m 6 00 a m t...

Page 79: ...hones in the FRITZ Box you can also set the do not disturb feature for individual telephones The do not disturb function for an individual telephone is set up in the telephone set tings In the user interface of the FRITZ Box these settings can be opened for editing in the Telephony Telephony De vices menu 12 8 Enabling the Baby Monitor When the baby monitor is enabled for a telephone the tele phon...

Page 80: ...telephone number desired Q Wait for the second long acknowledgement tone Do not hang up the handset The baby monitoring function is now enabled As soon as the volume in the room reaches the specified level the telephone will dial the tele phone number you entered If you accept the call you are connected with the telephone where the baby monitor is enabled A new call is initiated no less than one m...

Page 81: ...ime 5 Define here whether the alarm should be repeated 6 Save the settings by clicking Apply Now the alarm is set up and enabled 12 10 Making Telephone Calls with Convenience Functions This chapter describes convenience functions you can use when placing and making telephone calls for instance inter nal calling forwarding calls alternating between calls and three party conferences Making Internal ...

Page 82: ...ith the FRITZ Box Dialing Internal Calls N Pick up the handset ss internal tele phone number Select ss and the internal telephone number of a telephone Internal numbers Socket FON 1 of the FRITZ Box 1 Cordless DECT telephones 610 615 IP telephones 620 629 Group Call N Pick up the handset ss9 Dial the sequence shown at left Transferring Calls Call 1 P You are talking to caller 1 R Press the Hold bu...

Page 83: ...ernal tele phone number of a telephone Internal numbers Socket FON 1 of the FRITZ Box 1 Cordless DECT telephones 610 615 IP telephones 620 629 Call 2 P You can now talk with caller 2 O To transfer call 1 to caller 2 simply hang up the receiver Caller 1 and caller 2 will be connected to each other Shortening the Dialing Procedure Number r After entering the telephone number press the r key This sig...

Page 84: ...tgoing Number and the Type of Connection s111r tele phone number Establishes the call using the fixed line net work s121r tele phone number Establishes the call using the first Internet tele phone number s122r Establishes the call using the second Internet telephone number s123r Establishes the call using the third Internet tele phone number etc The list of Internet telephone numbers is pre sented...

Page 85: ...tton Call 1 is on hold M Call party 2 You can now conduct the second call while call 1 is on hold R3 Dial the sequence shown at left D Now all parties can confer together If either of the other two parties hangs up your connection with the remaining participant remains active O To end the three party conference call hang up the handset R2 This keyboard shortcut ends the conference and re connects ...

Page 86: ...aiting Calls on Other Telephones When making calls with a cordless DECT telephone registered on the FRITZ Box you can accept waiting calls using the tele phone menu Accepting or Rejecting Waiting Calls on an Analog Extension R2 Use this keypad sequence to accept a waiting call The first call is on hold If you would like to end the first call hang up the re ceiver As soon as you have hung up your t...

Page 87: ...n external telephone number or dial ss and an internal telephone number Internal numbers Socket FON 1 of the FRITZ Box 1 Cordless DECT telephones 610 615 IP telephones 620 629 Call 2 P When party 2 picks up the receiver the call has been established The connection with party 1 is on hold R2 If you would like to return to the waiting party 1 dial the keypad sequence at left With this keypad sequenc...

Page 88: ...ty R1 or You end the call with party 2 by dialing the keypad sequence at left The conversation with party 1 is resumed O K P or You can end the active call by hanging up the hand set Your phone rings As soon as you pick up the re ceiver you are connected with the waiting party FRITZ Box_7360 en fm Seite 88 Mittwoch 15 Februar 2012 5 21 17 ...

Page 89: ... 2 Dial an in ternal telephone number see page 81 or an external telephone number Call 2 P If party 2 accepts the call you can conduct the conversation R If party 2 s line is busy or the call is not an swered press the Hold button again to return to call 1 R1 Use this keypad sequence to return from call 2 back to call 1 Call 1 is now active again If you only press the Hold button the connec tion t...

Page 90: ...ialing N Pick up the handset sr Seq Dial the sequence shown at left Seq stands for a keyboard sequence Entering Keypad Sequences on an Extension without Automatic Outside Dialing N Pick up the handset 0sr Seq Dial the sequence shown at left Seq stands for a keyboard sequence Automatic outside dialing is the default setting in the FRITZ Box If you make a lot of internal calls you may want to disabl...

Page 91: ...ll press the DECT button on the FRITZ Box again or any button on your cordless tele phone 13 2 Deregistering a Cordless Telephone from the FRITZ Box 1 Open the FRITZ Box user interface see page 31 2 Click DECT The Cordless Telephones page presents an overview of the registered cordless telephones 3 Click the Delete button next to the cordless tele phone to be deregistered The cordless telephone wi...

Page 92: ...T Eco To find out whether your cordless telephone supports DECT Eco see the DECT DECT Monitor menu in the FRITZ Box us er interface Enabling DECT Eco in the FRITZ Box 1 Open the user interface of the FRITZ Box in a web brows er fritz box 2 Select DECT Base Station 3 Enable the DECT Eco option and define when DECT Eco should be active 4 Click the Apply button to save the settings 5 Register all of ...

Page 93: ...rk devices in your FRITZ Box home network continue read ing in the chapter Network Devices in the FRITZ Box Home Network from page 95 USB Devices USB devices include for instance printers multi function de vices and flash memory on the USB ports of the FRITZ Box Connected USB devices can be used jointly and simultane ously by all network devices of your FRITZ Box home network For more information ...

Page 94: ...twork For more information about how to access the memory in your FRITZ Box home network safely and conveniently see the chapter Accessing USB Memory from page 108 FRITZ Box_7360 en fm Seite 94 Mittwoch 15 Februar 2012 5 21 17 ...

Page 95: ...Network Settings in the FRITZ Box The FRITZ Box is delivered with preconfigured network set tings According to these settings all network devices con nected with the FRITZ Box are located in a single network The network settings can be changed and adapted to your conditions and needs But you should do so only if you are well versed in networking technology Network Overview The FRITZ Box user inter...

Page 96: ...er which the user or the network device is known to the FRITZ Box The names of network devices can be changed by clicking the button to edit the entry IP Address For network devices also displayed is the IP ad dress with which the device is integrated into the FRITZ Box network Connection The WLAN icon is displayed for wireless connec tions Properties This column indicates whether port forwarding ...

Page 97: ...IP Settings in the FRITZ Box The IP settings of the FRITZ Box are preset upon delivery with the following values The IP address and the corresponding subnet mask yield the following values The following addresses cannot be assigned because they are reserved for certain purposes FRITZ Box Factory Settings IP address 192 168 178 1 Subnet mask 255 255 255 0 DHCP server enabled Network address of the ...

Page 98: ...e local IP network in order to make the FRITZ Box features available to all of the computers in the IP network Reserved IP Addresses The entire IP network 192 168 180 0 in the FRITZ Box is re served for internal purposes IP addresses from this network may not be assigned to the FRITZ Box DHCP Server of the FRITZ Box The FRITZ Box is equipped with its own DHCP server The DHCP server is enabled by d...

Page 99: ...server To make sure that all computers remain in the same IP net work when the DHCP server is disabled you must enter the IP addresses manually in the computers network settings First disable the option Obtain an IP address automatically and then enter the IP address manually in the appropriate field In the case of the preset IP address of the FRITZ Box the following IP addresses are available for...

Page 100: ...mputers Programs with UPnP support on these computers can receive this information and use them to display the status of the FRITZ Box e g connection status data transmission UPnP service thus allows you to monitor your FRITZ Box from a connected computer Here is how to change the UPnP settings 1 Open the FRITZ Box user interface see page 31 2 Make sure that the expert mode is enabled in the Sys t...

Page 101: ...bar and select the Control Panel Network and Internet 2 Under Network and Sharing Center click View net work status and tasks 3 From the left column select the Change adapter settings command 4 Select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 5 Under This connection uses the following items select the Internet Protocol Version 4 T...

Page 102: ...ss Automatically in Windows Vista 1 Click the Start button in the task bar and select the Control Panel Network and Sharing Center 2 From the Tasks select Manage network connec tions 3 In the LAN or High Speed Internet area select the LAN connection between your computer and the FRITZ Box Click the right mouse button and select Properties 4 If the User Account Control window is displayed click Con...

Page 103: ...ble the options Obtain an IP address automatically and Obtain DNS server address automatically Properties of the Internet protocol TCP IP 7 Confirm your selection by clicking OK If necessary repeat steps 5 through 7 for the Internet Protocol Version 6 TCP IPv6 as well The computer now receives an IP address from the FRITZ Box FRITZ Box_7360 en fm Seite 103 Mittwoch 15 Februar 2012 5 21 17 ...

Page 104: ...ox 2 Click the Properties button 3 Select Internet Protocol TCP IP in the list of items used in this network connection and click Properties 4 On the General tab enable the options Obtain an IP address automatically and Obtain DNS server address automatically Properties of the Internet protocol TCP IP 5 Confirm your selection by clicking OK The computer now receives an IP address from the FRITZ Bo...

Page 105: ...m the Show drop down list 4 Switch to the TCP IP settings page and select the Us ing DHCP option from the Configure IPv4 drop down menu 5 Click Apply Now The computer now receives an IP address from the FRITZ Box Obtaining an IP Address Automatically in Linux For comprehensive information and tips on the topic of net work settings in Linux see for example http www tldp org HOWTO NET3 4 HOWTO 5 htm...

Page 106: ...total current consumption of connected USB devices without their own power supply may not exceed 500 mA Check the rating plates of the connected USB devices USB devices that exceed the total current consumption of 500 mA can be connected to the FRITZ Box using a USB hub with its own power supply 16 2 USB Devices on the FRITZ Box These USB devices can be connected to the FRITZ Box You can connect u...

Page 107: ...edia We recommend making regular backups of the USB memory contents to avoid any losses Whenever you want to remove USB devices from the FRITZ Box go to the Home Network USB Devices area in the FRITZ Box user interface to remove them safely and avoid any loss of data 16 4 Configuring Password Protection and Access Rights To protect the data on your USB memory from unauthorized access you can set u...

Page 108: ...ructions in the Online Help of the FRITZ Box user interface For access to media data like music images and videos available on the memory of the FRITZ Box you can enable the FRITZ Box media server Suitable playback devices like TV sets web radios smartphones and the Windows Media Player can then call up the data for streaming from the media server Playback devices to be used in connection with the...

Page 109: ...e section Setting Up a USB Printer as a Network Printer on page 110 Using a USB Printer with FRITZ Box USB Remote Connection Configure the USB printer on the FRITZ Box with the FRITZ Box USB remote connection if the USB printer is an all in one device fax printer scan ner and the entire range of functions is to be used the USB printer is equipped with convenience features like ink level display an...

Page 110: ...ading in the sec tion for your operating system Setting Up a USB Printer in Windows 7 Vista and XP 1 Click Start Control Panel and select the printer cate gory of your operating system View devices and printers Windows 7 Printers Windows Vista Printers and Faxes Windows XP 2 Click the printer icon with the right mouse button and se lect Properties or Printer properties 3 Switch to the Ports tab 4 ...

Page 111: ...er Setting Up a USB Printer in Mac OS 10 5 1 Click in the dock on System settings 2 Click on Print Fax 3 Click the sign 4 Click IP Printer 5 In the Protocol drop down list select the entry HP Jet Direct Socket 6 Enter fritz box in the Address input field 7 In the Print Using drop down list select the printer that is connected to the USB port of your FRITZ Box If the FRITZ Box is configured as a WD...

Page 112: ...dows 7 Vista or XP 32 and 64 bit Installing FRITZ Box USB Remote Connection Install the program for FRITZ Box USB remote connection on all of the computers with which you want to use the connect ed USB device 1 Connect the USB printer to the USB port of the FRITZ Box 2 Open the FRITZ Box user interface If the printer is not displayed you must first install the printer drivers for this device Consu...

Page 113: ...urther Windows users who wish to use the USB remote connection on this computer Enabling the FRITZ Box USB Remote Connection 1 Open the FRITZ Box user interface 2 Click View and select the expert mode 3 Click Home Network USB Devices USB Remote Con nection 4 Enable the USB remote connection for printers and se lect the option printers including all in one printers For an all in one printer with a ...

Page 114: ...sk bar 2 Enter in the My FRITZ Box are the FRITZ Box password 3 Click Refresh 4 Click the USB printer in the Devices area The USB printer is being connected to the computer Do not conduct any firmware updates for USB devices that are connected with the computer via the FRITZ Box USB re mote connection FRITZ Box_7360 en fm Seite 114 Mittwoch 15 Februar 2012 5 21 17 ...

Page 115: ... WLAN radio network see page 62 turning off the WLAN radio network with the WLAN but ton whenever no more WLAN devices are registered on the FRITZ Box enabling the setting Automatically reduce transmitter power to the level actually needed This setting is con figured in the WLAN Radio Channel menu on the FRITZ Box user interface 17 2 Enabling Energy saving Mode for USB Hard Drives In the FRITZ Box...

Page 116: ...Operating Mode Functionality and Power Consumption Always enabled The LAN port is always enabled Highest power consumption Detect Automatical ly Power Mode As needed the FRITZ Box establishes LAN connections with a data throughput rate of 1 Gbit s Lower power consumption than for the Al ways Enabled setting Detect Automatical ly Green Mode Default setting of the FRITZ Box As needed the FRITZ Box e...

Page 117: ...ITZ Box and attempt to resolve the error Changing the Annex Setting of the FRITZ Box The FRITZ Box cannot establish a connection to the DSL network This is signaled by the continued flashing of the Power DSL LED The kind of DSL Annex A B J or M set in the FRITZ Box is not the same as the annex used on your DSL line 1 Contact your Internet Service Provider to find out which annex is used on your DS...

Page 118: ...his can have various causes Check the causes listed below and attempt to resolve the error Restarting the FRITZ Box The user interface cannot be opened or does not react Inconsistencies within the FRITZ Box 1 Restart the FRITZ Box Remove the power cable from the outlet 2 Wait about five seconds before reconnecting to the pow er supply 3 To make sure that the FRITZ Box has finished restarting wait ...

Page 119: ...1 2 If the user interface opens in response to this address set the network adapters used to Obtain the IP address automatically see Obtaining an IP Address Automati cally from page 101 Checking the IP Address The user interface of the FRITZ Box cannot be opened by a fritz box nor by entering 192 168 178 1 Incorrect IP address on the connected computer Set the network adapter to DHCP so that the n...

Page 120: ...tempt to establish a Dial up Networking connection The following example explains how to check the settings of Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 In the Dial up and Virtual Private Network settings sec tion enable the option Never dial a connection 3 As a final step click OK Disabling Online Operation The user interface does not appear in the ...

Page 121: ...f the FRITZ Box as an exception in the proxy settings of the web browser as described here for the example of the Internet Explorer 8 1 Select the Connections settings page under Tools Internet Options 2 Click the LAN settings button in the Local Area Net work LAN settings area 3 In the Proxy server area of the next window check the Use a proxy server for your LAN option and then click Advanced 4 ...

Page 122: ...level is already config ured which means that CGI scripts can be executed in the Internet browser 3 Proceed as follows if the Default level button is avail able for selection 4 Select the Local intranet icon and click the Sites but ton 5 In the next window click the Advanced button and en ter in the Add this website to the zone field fritz box Click Add 6 Disable the Require server verification ht...

Page 123: ...puters to the LAN Port from page 23 2 Make sure that the computer obtains its IP address auto matically You can check this setting in the computer s IP settings see section Obtaining an IP Address Automati cally from page 101 3 Restart your computer 4 Start your Internet browser and enter the FRITZ Box s fixed IP address 169 254 1 1 The FRITZ Box user interface opens If you would like to exit secu...

Page 124: ...n Some of the WLAN devices installed in notebooks must be activated by flipping a switch on the notebook Enabling WLAN The wireless network of the FRITZ Box is not found by the WLAN device WLAN is not enabled in the FRITZ Box If the WLAN LED on the FRITZ Box is not lit up or is flashing this means that WLAN is not enabled Press the WLAN button on the FRITZ Box The WLAN LED begins flashing and then...

Page 125: ...WLAN or open the WLAN menu in the naviga tion bar on the left 5 In the Radio Network page enable the option Name of the radio network visible 6 Click the Apply button at the bottom of the page 7 Remove the network cable and try again to establish a connection via WLAN Comparing the Security Settings for WLAN Make sure that the WLAN security settings registered in the FRITZ Box agree with the secur...

Page 126: ...ection between the FRITZ Box and the WLAN device is possible at all 1 Connect the FRITZ Box to a computer using a network ca ble Proceed as described in the section Connecting Computers to the LAN Port from page 23 2 Open the user interface of the FRITZ Box in a web brows er Proceed as described in the section Opening the User Interface on page 31 3 Click the Interfaces area on the Overview page a...

Page 127: ...download from Microsoft Then Microsoft WLAN Service will support WPA2 so that a WLAN connection can be established to the FRITZ Box Ruling Out Interference Caused by Other Wireless Networks If there are other devices in the immediate vicinity of your FRITZ Box that use the same frequency band simultaneous use of frequencies can result in mutual interference for ex ample fluctuations or interrupted...

Page 128: ...omputer with the FRITZ Box 1 Connect the FRITZ Box to a computer using a network ca ble Proceed as described in the section Connecting Computers to the LAN Port from page 23 2 Start a web browser 3 Enter fritz box in the address field 4 Open the WLAN Radio Channel menu in the naviga tion bar on the left 5 You may have to enable the Adjust radio channel set tings option 6 Select a different radio c...

Page 129: ...FRITZ Box are returned to their condition upon delivery After factory settings are restored the FRITZ Box is restarted 19 2 Switching WLAN On and Off The WLAN function of your FRITZ Box can be switched on and off using a connected telephone All settings you made in the FRITZ Box are deleted when the factory settings are restored This is also true for the config ured Internet connection Restoring F...

Page 130: ...ntil it is disabled r91ss Save your settings Enabling Do Not Disturb for a Specific Period r801s Start s End s Defines the start and end of the period dur ing which do not disturb is enabled on the extension FON 1 Example Do not disturb should be enabled from 8 00 p m until 7 00 a m daily Enter 2000 for Start and 0700 for End r91ss Save your settings r811s6s Enables do not disturb on the extension...

Page 131: ...l telephone number will ring For instance enter r881s0700s1s if the tele phone on the FON 1 socket should ring at 07 00 a m Internal numbers Socket FON 1 of the FRITZ Box 1 Cordless DECT telephones 610 615 IP telephones 620 629 r91ss Save your settings O Hang up the receiver Enabling the Alarm N Pick up the handset r881ss Enable the alarm function r91ss Save your settings O Hang up the receiver Di...

Page 132: ... up call diversion for all incoming calls For the destination number enter a complete fixed line or In ternet telephone number Internet telephone numbers may not contain letters or special characters Configuring Call Diversion for All Incoming Calls N Pick up the handset Enter one of the following three key se quences s21s DNo sr Configures immediate call diversion to the destination number DNo s6...

Page 133: ...g up the receiver For the destination number enter a complete fixed line or In ternet telephone number Internet telephone numbers may not contain letters or special characters Configuring Call Diversion for Outgoing Telephone Numbers N Pick up the handset Enter one of the following three key se quences s21s DNo r Configures immediate call diversion to the destination number DNo s61s DNo r Configur...

Page 134: ...rnet telephone number Internet telephone numbers may not contain letters or special characters Configuring Call Diversion for a Certain Telephone Number N Pick up the handset Enter one of the following three key se quences s21s DNo s telephone number r Configures immediate call diversion for the telephone number entered to the destination number DNo s61s DNo s telephone number r Configures delayed...

Page 135: ...ber enter a complete fixed line or In ternet telephone number Internet telephone numbers may not contain letters or special characters Setting up Call Diversion for an Analog Extension N Pick up the handset Define the kind of call diversion r41 Call diversion immediately without ring ing r45 Call diversion immediately with ringing r42 Call diversion delayed after 20 seconds r43 Call diversion on b...

Page 136: ...be dialed before the telephone number Disabling Call Diversion for an Analog Extension N Pick up the handset r401ss Disables call diversion r91ss Save your settings O Hang up the receiver Disabling Automatic Outside Dialing N Pick up the handset r11s0s Dial the sequence shown at left Automatic outside dialing will be disabled r91ss Save your settings O Hang up the receiver Enabling Automatic Outsi...

Page 137: ...ITZ Box has the following effects All settings you made in the FRITZ Box are then deleted The factory settings WLAN key will be activated again The IP configuration of the factory settings will be re stored Restoring Factory Settings 1 In the FRITZ Box user interface select the System Re set menu 2 On the Factory Settings page click the Load Factory Settings button The FRITZ Box is reset to its fa...

Page 138: ...e Uninstall Change button The software will be uninstalled Uninstalling Software in Windows Vista 1 Open Start Settings Control Panel Programs and Functions 2 Select in the list the AVM software to be uninstalled 3 Click the Uninstall Change button and confirm with Continue The software will be uninstalled Uninstalling Software in Windows XP 1 Open start Control Panel Add or Remove Programs Make s...

Page 139: ...RJ45 sockets LAN 1 and LAN 2 standard Ethernet 10 100 1000 Base T LAN 3 and LAN 4 standard Ethernet 10 100 Base T Two USB host controllers USB version 2 0 WLAN base station with support for wireless networks in the 2 4 GHz band IEEE 802 11b 11 Mbit s IEEE 802 11g 54 Mbit s IEEE 802 11n 300 Mbit s 21 2 Router Functions Router DHCP server Firewall with IP masquerading NAT IPv4 and IPv6 Child protect...

Page 140: ...tive humidity operation 10 90 relative humidity idle 5 95 21 5 Cable DSL telephone Cable The DSL telephone cable is a special combined cable devel oped by AVM to connect the FRITZ Box to the DSL splitter and the ISDN line If you need a longer cable you can extend one or multiple ends of the cable You will need the following components to extend the cable 1 standard network cable 1 standard RJ45 CA...

Page 141: ...t cable To extend the cable you will need a shielded RJ45 double coupling Cat 5 with a 1 1 pin assignment You can use both straight cables and crosslink cables All components are available from spe cialized vendors When components of a category smaller than Cat 5 are used reduced transmission rates may result AVM recommends using a network cable no more than 100 meters long FRITZ Box_7360 en fm Se...

Page 142: ...ded from the Internet at the following address www avm de en service manuals Choose the FRITZ Box product group and then your FRITZ Box 7360 The PDF is opened 22 2 Information in the Internet On its web site AVM presents comprehensive information on your AVM product Videos on the FRITZ Box Videos on many of the FRITZ Box functions are available showing animated demonstrations of how to set up the ...

Page 143: ...about starting operation of your FRITZ Box please consult the following chapter again Before You Connect the FRITZ Box from page 14 Connecting FRITZ Box from page 17 Connecting the Computer to the FRITZ Box from page 23 2 If you have any problems seek first aid by consulting the chapter Help in Case of Errors from page 117 This chapter also presents tips on problems with estab lishing connections ...

Page 144: ...rea can be reached at www avm de en service 1 Select the product for which you need support from the Support area 2 Click the Mail Form link to open the e mail form 3 Fill out the form in English 4 Send it to AVM by clicking the Send button Our Support team will respond by e mail as quickly as possi ble FRITZ Box_7360 en fm Seite 144 Mittwoch 15 Februar 2012 5 21 17 ...

Page 145: ...ects in the environ ment of the system third party hardware or software We may at our discretion repair or replace the defective product Claims other than the right to the removal of defects which is mentioned in these terms of warranty are not constituted We guarantee that the software conforms with general speci fications not however that the software meets your individ ual requirements Delivery...

Page 146: ...layer and other network devices Especially suitable for broadband intensive applications like streaming surfing gaming Internet TV video on demand and VoIP Throughput of up to 500 Mbit s over a range of up to 500 meter over your own power mains Low operating power consumption under 1 W on standby Encrypted securely ex works with 128 bit AES Immediately operational at every outlet Immediately ready...

Page 147: ...or either 2 4 GHz or 5 GHz connections dual band Supports the conventional standards 802 11n g b a WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en wlanstickN Dual band WPA2 802 11i Stick Surf Up to 300 Mbit s FRITZ Box_7360 en fm Sei...

Page 148: ...s 802 11g and n WLAN support for 2 4 GHz connections WPA2 encryption for maximum WLAN security 802 11i Stick Surf secure wireless network without configuration Supports WPS for easy fast configuration of secure WLAN con nections For more information see www avm de en Produkte FRITZ_ WLAN FRITZ_WLAN_USB_Stick Up to 150 Mbit s WPA2 802 11i Stick Surf FRITZ Box_7360 en fm Seite 148 Mittwoch 15 Februa...

Page 149: ...io standards WLAN support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Media function integrated audio output and miniature FM transmitter for transferring music or web radio to stereo radio For more information see www avm de en repeaterNG Up to 300 Mbit s WPS Media function FRITZ Box_7360 en fm Seite 149 Mittwo...

Page 150: ... standards WLAN support for either 2 4 GHz or 5 GHz connections dual band Simple configuration at the click of a button via WPS using a Wizard or manually Integrated gigabit LAN interface provides for simple integration of network devices into the home network or the Internet For more information see www avm de en repeater300E Up to 300 Mbit s WPS Gigabit LAN FRITZ Box_7360 en fm Seite 150 Mittwoc...

Page 151: ...y Voice transmission encrypted upon delivery for greater security Intuitive menus on a large color display Receive RSS feeds web radio and podcasts and read and an swer e mail Battery talk time up to 10 hours up to 6 days on stand by Update with new functions at the press of a button For more information see www avm de en fonMT F Color display Webradio Reading e mail HD telephony FRITZ Box_7360 en...

Page 152: ...in connection with the use of this product AVM will not be liable for damages arising directly or indirectly from the use of the manual or the software nor for incidental or consequential damages except in case of intent or gross negli gence AVM expressly disclaims all liability for the loss of or damage to hardware or software or data as a result of direct or indirect errors or destruction and fo...

Page 153: ... conformity EN 60950 1 2011 EN 55024 2010 EN 301 489 1 V1 9 2 2011 EN 301 489 6 V1 3 1 2008 EN 301 489 17 V2 1 1 2009 EN 300 328 V1 7 1 10 2006 EN 301 406 V2 1 1 07 2009 EN 50371 2002 The CE symbol confirms that this product conforms with the above mentioned norms and regulations Berlin 2012 02 15 Peter Faxel Technical Director Indication of Countries The WLAN radio technology of this device is de...

Page 154: ...ot be disposed with household waste Please bring these to a collection point in your local commu nity for the disposal of electric and electronic appliances Symbol for labeling electrical and electronic scrap Watch for the symbol designating electrical and electronic scrap Electrical and electronic equipment must be disposed of separately from household waste FRITZ Box_7360 en fm Seite 154 Mittwoc...

Page 155: ...late as a guide to mark the holes needed to mount the FRITZ Box on a wall Be sure to print out the page with the drilling template in its original size or 100 Do not enlarge it adjust its size refor mat or rescale it in your printer settings FRITZ Box_7360 en fm Seite 155 Mittwoch 15 Februar 2012 5 21 17 ...

Page 156: ...FRITZ Box_7360 en fm Seite 156 Mittwoch 15 Februar 2012 5 21 17 ...

Page 157: ...st ADSL gen eration and is significantly more robust than ADSL as it can simply disable single carrier frequencies when they produce interference This feature allows ADSL2 to prevent synchroni zation losses With a throughput rate of up to 12 Mbit s downstream ADSL2 offers considerably greater bandwidth than ADSL ADSL2 is completely downward compatible meaning that ter minal equipment compliant wit...

Page 158: ...dwidth Furthermore the FRITZ Box grants Internet telephony connec tions a higher priority than Internet data connections This largely prevents undesired disruptions during Internet tele phone calls cable modem A cable modem is a device that transmits data over cable tele vision networks It is used integrate broadband Internet con nections over cable connections cable Internet The cable modem is lo...

Page 159: ...ny which was drafted by the European Telecommunications Standards Institute in 1991 and officially adopted in 1992 DECT defines the air interface between a mobile handset and its base sta tion and supports both voice transmission and data trans mission with flexible transfer speeds default gateway gateway see glossary DHCP short for Dynamic Host Configuration Protocol DHCP is a protocol for dynami...

Page 160: ...annot an swer the inquiry itself it can inquire about the IP address DNS resolution at other DNS servers If the Domain Name Service receives negative information from the DNS server domain name not known it can send inquiries to other DNS servers it knows or return a corre sponding error message to the user If it receives the desired IP address instead the application can use the IP address to ret...

Page 161: ...ary it protects the de vices in the home network against attacks from the Internet DSL splitter A DSL splitter is a device that separates telephone and DSL signals You need a DSL splitter if you have a fixed line see glossary and a DSL line The splitter separates the telephone and DSL signals which use the same cable to access your house or apartment The splitter conducts telephone signals to your...

Page 162: ...ystem of a data storage medium can be changed for instance from FAT32 to NTFS fixed IP address Fixed IP addresses are IP addresses see glossary which are permanently assigned to a computer or another device like a network printer Assigning fixed IP addresses makes sense in cases where a computer is always supposed to be accessible at a certain ad dress for instance a web server or an e mail server...

Page 163: ...ibed rules Such techniques may also in clude a Stateful Packet Inspection Firewall for instance firmware The firmware is the software of an electronic device which is stored in the device and controls its functions FTP short for File Transfer Protocol The File Transfer Protocol allows files to be exchanged be tween two computers in the Internet A computer on which the files are made available for ...

Page 164: ... wishes to use the Internet connection HSPA short for High Speed Packet Access HSPA is a third generation mobile radio standard further de veloped from the the UMTS mobile radio standard HSPA pro vides for throughput rates in the mobile radio network that are comparable with DSL 3 6 to 13 98 Mbit s hub A hub is a device that is used to connect network devices to each other for instance through an ...

Page 165: ...he successor protocol to IPv4 is IPv6 IPv6 short for Internet Protocol version 6 The successor protocol to IPv6 is IPv4 IPv6 addresses are 128 bits long This means that IPv6 makes approximately 340 undecillion 3 4 x 1036 IPv6 ad dresses available Each private user can be allotted over 18 quintillion public IPv6 addresses from her or his Internet Ser vice Provider The dearth of addresses in IPv4 is...

Page 166: ...vide storage space In connection with the FRITZ Box NAS functionality means that various services for connected USB storage media are available in the FRITZ Box so that it easier for you to use your data and make them available in the local network It is easy to exchange documents in the local network via the storage medium on the FRITZ Box The media server makes music im ages and videos in the ne...

Page 167: ... port number Thus a total of 65 535 different port numbers can be specified Ports up to port number 1 024 are reserved for special system applications and typical Internet applica tions These include for instance the port numbers 21 for FTP File Transfer Protocol 25 for SMTP Simple Mail Transfer Protocol 53 for DNS Domain Name Service and 80 for HTTP Hypertext Transfer Protocol Ports are primarily...

Page 168: ...t be released for port forwarding Port forwarding settings for the most impor tant application cases are quite simple as long as the set tings of the router or the firewall already contain rules with a corresponding preconfiguration private IP address Private IP addresses are used for computers and other net work devices within local IPv4 networks Since many local IP networks are not connected to ...

Page 169: ...ocess the radio parameters used including the WLAN channel SSID and WLAN standard used as well as se curity parameters like the encryption method and network key are transferred almost fully automatically from the WLAN base station to the computer with the WLAN client that is to be connected subnet mask The subnet mask indicates which part of an IP address see glossary is the network address and w...

Page 170: ...age of trouble free communication between otherwise incompatible networks and systems TR 069 TR 069 is a technical directive that simplifies the automatic configuration of Internet access devices like the FRITZ Box TR 069 describes the remote configuration of Internet access devices In remote configuration the access and account data are automatically transmitted to the FRITZ Box by the Internet p...

Page 171: ...ates make it possible to support multi media services With special cards or USB sticks the Internet connection can also be provided for laptops or computers via UMTS update A more recent version of software or firmware is called an up date Updates are often free of charge resolve minor pro gramming errors and sometimes also offer new functions uplink port The uplink port on a hub or switch is desi...

Page 172: ...this standard UPnP AV short for Universal Plug and Play Audio Video UPnP AV is a UPnP specification for the interaction between the media server playback devices and devices controlling the streaming transmitting a data stream of audio image and video data within networks Media servers are devices that make audio image and video data available upon re quest Playback devices render the audio image ...

Page 173: ...han USB 1 0 1 1 12 Mbit s VDSL short for Very High Speed Digital Subscriber Line In Germany the DSL technology VDSL is increasingly becom ing available in the VDSL2 G993 2 version VDSL2 is a fur ther development of the ADSL2 standard to which it is fully downward compatible The standard provides for throughput rates of up to 100 Mbit s for uploading and downloading but requires a distribution netw...

Page 174: ...ications network to link its partial networks or to link individual computers to the rest of the network A VPN uses tunneling technologies and typically builds on the infra structure of the Internet Using a Virtual Private Network it is possible to use all net work applications of the company network even from distant locations This means it is possible to use the advantages of the network even ov...

Page 175: ...ission even network segments located further away from each other can be linked or network participants in relatively remote locations can be economically and easily in tegrated into an existing network WLAN base stations often also serve as access points to the Internet in private or public institutions Many airports hotels and cafes for instance make WLAN hotspots available to their customers ei...

Page 176: ...nformity declaration 153 child protection 48 CLIR 84 connecting answering machine 38 answering machines 38 computer 23 fax machine 38 fax machines 38 FRITZ WLAN USB Stick 25 IP telephone 41 multiple computers 24 network hub switch 24 smartphones 40 telephone 38 telephone line 21 telephones 38 38 to analog fixed line 21 to DSL 20 to electrical power 17 to LAN 23 to LAN port 23 USB devices 106 WLAN ...

Page 177: ...37 energy consumption 140 energy savings 115 F factory settings DHCP server 98 IP address 98 radio network name 61 restoring by telephone 129 restoring with FRITZ Box 137 FAQs 143 fax reception 75 sending to e mail address 75 fax machine connecting 38 features 81 filter 48 firmware 47 fixed line telephone numbers 44 FRITZ App Fon 40 FRITZ Fon registration 38 FRITZ WLAN Repeater N G 64 FRITZ WLAN U...

Page 178: ...00 factory settings 98 Linux 105 Mac OS X 105 obtaining automatically 101 Windows Vista 102 Windows XP 104 Windows7 101 IP settings 97 IP telephone connecting 41 IPv6 56 K keyboard shortcuts 129 keypad shortcuts 90 L LAN connecting 23 LEDs 12 legal notice 152 M manufacturer s warranty 145 media server 108 mobile telephone network 21 36 N network 9 95 changing settings 100 connecting 23 factory set...

Page 179: ...3 shortening the dialing procedure 83 smartphone 40 software firmware 47 SSID 61 see radio network name starting operation requirements for operation 14 streaming 108 support 142 information in the Internet 142 via e mail 144 switch 24 see network switching outside dialing 136 symbols in the manual 7 T technical specifications 139 telephone connecting 38 telephone book 71 telephone line 21 telepho...

Page 180: ...p WPS 26 WLAN 25 base station 11 encryption 59 frequency ranges 69 FRITZ WLAN Repeater N G 64 guest access 61 range 63 security 59 standards 66 switching on and off 12 switching on off 129 Wireless Local Area Network 59 WPS 26 WLAN autochannel 70 WLAN button 12 WLAN connection FRITZ WLAN USB Stick 25 with Stick Surf 25 with WPS 26 WLAN device 25 WLAN devices connecting by WPS 26 WLAN frequency ran...

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