6.3 Creating Filtered Computer Groups ....................................................................................... 69
6.4 Displaying Information about a Computer or Group ............................................................ 72
6.4.1 Displaying Information about a Node/Computer .......................................................72
6.4.2 Displaying Information in the Details panel ...............................................................73
6.5 Viewing Events......................................................................................................................... 79
6.6 Performing Commands and Planning Tasks .......................................................................... 81
6.7 Creating and Listing Reports................................................................................................... 85
6.8 Deploying Files/ Licenses/ Programs in the Security Environment ..................................... 89
6.9 Handling Errors ....................................................................................................................... 92
7. Updating Avira Products ...........................................................94
7.1 Using the Internet Update Manager....................................................................................... 96
7.2 Updating Packages in the Software Repository...................................................................... 97
7.3 Updating Avira Products manually ......................................................................................... 98
7.4 Update overview ...................................................................................................................... 99
7.4.1 Updating the SMC using the IUM automatic mode ....................................................99
7.4.2 Updating the SMC without using the IUM automatic mode ......................................99
7.4.3 Updating manually ........................................................................................................99
8. Troubleshooting .....................................................................101
8.1 Prerequisites for communication between
SMC Agents and SMC Server................................................................................................. 101
8.2 Prerequisites for ADS synchronization ................................................................................ 101
8.3 Backup SMC Server Files ....................................................................................................... 101
8.4 MMC Error when Installing SMC Agent............................................................................... 102
9. Products Supported by Avira SMC ............................................103
9.1 Supported Avira Products ..................................................................................................... 103
9.2 Product-specific Configuration Panels ................................................................................. 103
10. Service ..................................................................................104
10.1 Support
........................................................................................................................... 104
10.2 Online Shop.......................................................................................................................... 105
10.3 Contact
........................................................................................................................... 105
