Service
Avira GmbH
Avira Security Management Center
104
10
Service
10.1 Support
Support Service
Our website
http://www.avira.com
contains all the necessary information on our
extensive support service.
Our developers' expertise and experience is available to you. The experts from
Avira answer your questions and help you with difficult technical problems.
Every Avira product comes with
Avira Basic Support
. During the first 14 days
after you have purchased a license, you can use our
Avira Installation Support
by phone, email or by online form.
In addition, we recommend that you purchase our
Avira Gold Support
, with
which you can contact and obtain advice from our experts during business hours
when technical problems are encountered.
Another optional service is the
Avira Premium Support
which in addition to the
scope of the Avira Basic Support enables you to contact expert partners at any
time, even after business hours and at the weekends in the event of an emergency .
For further information on the support for your product, please refer to:
http://www.avira.de/en/support/technical_support.html
FAQ
Before you contact our Hotline, we recommend that you visit our section for
Frequently Asked Questions at
http://www.avira.com/en/support/faq.html
Your questions may already have been answered for another user and posted on
the website.
Email Support
Support via email can be obtained at
http://www.avira.com
.
