FAQ, Tips
Avira Antivirus Premium - User Manual (Status: 23 Sep. 2011)
60
General
POP3 connections encrypted via SSL (Secure Sockets Layer, also frequently referred to
as TLS (Transport Layer Security)) cannot currently be protected and are ignored.
Verification to the mail server is currently only supported via "passwords". "Kerberos" and
"RPA" are not currently supported.
Your AntiVir program does not check outgoing emails for viruses and unwanted programs.
Note
We recommend regularly installing Microsoft updates to close any gaps in
security.
An email sent via a TSL connection has been blocked by Mail Protection.
Reason: Transport Layer Security (TLS: encryption protocol for data transfers on the
Internet) is not supported by Mail Protection at this time. The following options are
available for sending the email:
Use a different port from port 25, which is used by SMTP. This will bypass monitoring
by Mail Protection.
Turn off the TSL encrypted connection and disable TSL support in your email client.
Disable (temporarily) monitoring of outgoing emails by Mail Protection in the
configuration under
Mail Protection > Scan
.
Webchat is not operational: Chat messages are not displayed; data are being loaded in
the browser.
This phenomenon may occur during chats, which are based on the HTTP protocol with
'transfer-encoding= c
hunked‟.
Reason: Web Protection checks the data sent completely for viruses and undesired
programs first of all, before the data are loaded into the web browser. During a data
transfer with „transfer-encoding= chunked‟, Web Protection cannot determine the message
length or the data volume.
Enter the configuration of the URL of the web chats as an exception (see
Configuration:
Web Protection > Exceptions
).
7.2
Shortcuts
Keyboard commands - also called shortcuts - offer a fast possibility to navigate through the
program, to retrieve individual modules and to start actions.
Below we provide you with an overview of the available keyboard commands. Please find
further indications regarding the functionality in the corresponding chapter of the help.
