Installation Guide
Avigilon NVR5 Premium
NVR5-PRM-96TB-S19, NVR5-PRM-128TB-S19,NVR5-PRM-160TB-S19, NVR5-PRM-192TB-S19,NVR5-PRM-224TB-S19
Page 1: ...Installation Guide Avigilon NVR5 Premium NVR5 PRM 96TB S19 NVR5 PRM 128TB S19 NVR5 PRM 160TB S19 NVR5 PRM 192TB S19 NVR5 PRM 224TB S19...
Page 2: ...published using product descriptions and specifications available at the time of publication The contents of this document and the specifications of the products discussed herein are subject to change...
Page 3: ...ture Licenses 13 Connect to Avigilon Cloud Services 13 Reactivating a License 13 Troubleshooting 14 Network Configuration 14 Monitoring System Health 14 Operating System Recovery By Avigilon Recovery...
Page 4: ...Network Link Status Indicators 26 Hard Drive RAID Status Indicators 27 System Health and Identification Modes 28 Resetting the iDRAC System 28 For More Information 30 Product User Guides 30 4...
Page 5: ...m is used to protect critical equipment from mains supply problems including spikes voltage dips fluctuations and complete power failures using a dedicated battery It can also be used to power equipme...
Page 6: ...bout the iDRAC web interface see the information tag on your recorder and the Enabling iDRAC Enterprise Features Setup Guide link 6 Diagnostic indicators Provides information about system operations F...
Page 7: ...3 Serial connector Accepts connections to serial devices 4 Video connector Accepts a VGA monitor connection 5 Keyboard port and mouse port Accepts connectors to a keyboard and mouse 6 Four 4 1 Gbps E...
Page 8: ...tworks and includes LED indicators of the connections 5 Video connector Accepts connections to serial devices 6 Two 2 Power supply connectors Accepts a power supply connection 7 Four 4 1 Gbps Ethernet...
Page 9: ...wing l Avigilon NVR5 Premium Recorder l Rack sliding rail assembly kit l Cable management arm assembly kit l Bezel and key l Power cables l 2 x C13 C14 l 2 x region specific NA NEMA 5 15P C13 UK BS 13...
Page 10: ...ower button on the front of the recorder Check that the recorder LED indicators display the correct status For more information on the different LED status indicators see LED Indicators on page 24 Ins...
Page 11: ...of the recorder to help protect the hard drives against unauthorized access 1 Align and insert the right end of the bezel until it clicks into place 2 Push the left end of the bezel into the front of...
Page 12: ...r License agreements are displayed Review the terms and click Accept 5 On the Customize settings screen set a password for the local administrator account The password should l Have a minimum length o...
Page 13: ...eatures Connect to Avigilon Cloud Services After activating your ACC software you can connect your ACC site to the cloud which may require a subscription and take advantage of the capabilities and fea...
Page 14: ...OK to confirm your changes Troubleshooting Network Configuration By default the NVR5 Premium acquires an IP address on the network through DHCP If you need to set up the workstation to use a static I...
Page 15: ...owing ways l On your Windows desktop select and then hold down the Shift key and select Restart l On your locked Windows screen select and then hold down the Shift key and select Restart l During dire...
Page 16: ...igilon Recovery Image from avigilon com recovery and refer to Support and Downloads for the following information l Minimum size of the USB recovery device l Creating an external USB recovery device l...
Page 17: ...e desktop l To open the Server Administrator remotely open a web browser and enter this address https recorder IP Address 1311 For example https 192 168 1 32 1311 or https localhost 1311 If you are us...
Page 18: ...drives fail at the same time contact Avigilon Technical Support immediately for recovery instructions Only replace a hard drive if the hard drive LED indicator and the Server Administrator displays a...
Page 19: ...e proper operation and cooling all bays in the system and system fans must be always populated with a component or a blank Replacing a Hard Drive Blank The hard drives on the Network Video Recorder ar...
Page 20: ...Administrator application and expand the System Tree The new hard drive should be automatically added to the Physical Disks list The list is typically available here System Storage PERC H740P Mini Emb...
Page 21: ...he recorder 4 Remove the four screws from the side of the hard drive carrier 5 Lift the failed hard drive out of the carrier 6 Insert a new hard drive into the carrier then screw it into place The har...
Page 22: ...either side of the hard drive tray 5 Press the orange release tab on the hard drive tray then lift up the hard drive carrier handle to release the hard drive 6 Hold the handle and lift the hard drive...
Page 23: ...o place 11 Fold down the handles on the hard drive tray Close and lock the recorder cover After the operating system starts up the recorder immediately starts rebuilding the hard drive The progress is...
Page 24: ...vigilon Technical Support for assistance l Blinking amber The system is experiencing a fault Check the System Event Log For more information see System Health and Identification Modes on page 28 Hard...
Page 25: ...D indicator for 1 96TB 128TB and 160TB recorders 2 192TB and 224TB recorders LED Indicator Description Off The device is unplugged from the port Green for 2 seconds The device is connected to the port...
Page 26: ...nt power supply installed CAUTION To prevent power supply mismatches do any of the following l Avoid mixing power supply units from previous generations of servers even if the units have the same powe...
Page 27: ...nnection Activity LED off The recorder is connected to a network at the maximum port speed and data is not being sent or received Link LED amber Connection Activity LED off The recorder is connected t...
Page 28: ...has failed Flashes green slowly The hard drive is rebuilding Blinks green for three seconds orange for three seconds and off for six seconds The hard drive rebuild has been aborted System Health and I...
Page 29: ...iDRAC system restarts without changing any saved settings It may take a minute or longer until the remote controller restarts For information about using the iDRAC web interface to perform the reset s...
Page 30: ...rades visit support avigilon com Technical Support Contact Avigilon Technical Support at support avigilon com s contactsupport Product User Guides l Windows Upgrade and Recovery Guide for Avigilon Sys...
