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Limited Warranty & Technical Support

Avigilon warrants to the original consumer purchaser, that this product will be free of defects in material and 
workmanship for a period of 3 years from date of purchase. 

The manufacturer’s liability hereunder is limited to replacement of the product, repair of the product or 
replacement of the product with repaired product at the discretion of the manufacturer. This warranty is void if 
the product has been damaged by accident, unreasonable use, neglect, tampering or other causes not arising 
from defects in material or workmanship. This warranty extends to the original consumer purchaser of the 
product only.

AVIGILON DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING, WITHOUT LIMITATION, 
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO 
THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Avigilon, its distributors, dealers, agents or 
employees shall create another warranty or modify this warranty. This warranty states Avigilon’s entire liability 
and your exclusive remedy against Avigilon for any failure of this product to operate properly.

In no event shall Avigilon be liable for any indirect, incidental, special, consequential, exemplary, or punitive 
damages whatsoever (including but not limited to, damages for loss of profits or confidential or other information, 
for business interruption, for personal injury, for loss of privacy, for failure to meet any duty including of good faith 
or of reasonable care, for negligence, and for any other pecuniary or other loss whatsoever) arising from the use 
of or inability to use the product, even if advised of the possibility of such damages. Since some jurisdictions do 
not allow the above limitation of liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights which vary from 
jurisdiction to jurisdiction.

Warranty service and technical support can be obtained by contacting Avigilon Technical Support by phone at 
1.888.281.5182 or via email at 

[email protected]

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Limited Warranty & Technical Support

Summary of Contents for H4A-BO1-IR

Page 1: ...Installation Guide Avigilon H4 HD Bullet Camera Models H4A BO1 IR H4A BO2 IR...

Page 2: ...or LPS or Limited Power Source with output rated 12 VDC or 24 VAC 13 W min or Power over Ethernet PoE rated 48 VDC 13 W min l Any external power supply connected to this product may only be connected...

Page 3: ...y one or more of the following measures l Reorient or relocate the receiving antenna l Increase the separation between the equipment and the receiver l Connect the equipment into an outlet on a circui...

Page 4: ...emark patent or other intellectual property rights of Avigilon Corporation or its licensors Disclaimer This document has been compiled and published covering the latest product descriptions and specif...

Page 5: ...Shroud 8 Connecting Cables 9 Mounting the Camera 9 Removing the Configuration Panel Cover 10 Optional Using the USB Wifi Adapter 11 Assigning an IP Address 11 Accessing the Live Video Stream 11 Aimin...

Page 6: ...s for installing the camera to the mounting bracket 2 Mounting Hook Slots Points to hold the camera to the mounting bracket while connecting the required cables 3 Mounting Holes Holes for securing the...

Page 7: ...ra Mounting Screws Screws for mounting the camera to the mounting bracket 3 Serial Number Tag Device information product serial number and part number label 4 Mounting Hooks Hooks to attach the camera...

Page 8: ...ators Provides scene illumination in the IR spectrum 2 Configuration Panel Cover Covers the configuration panel For more information on the configuration panel see the Configuration Panel View on the...

Page 9: ...there is an active connection in the Ethernet port 3 Connection Status LED Provides information about camera operation For more information see LED Indicators on page 16 4 Micro USB Port Accepts a mic...

Page 10: ...roud An adjustable cover to help protect the lens against glare from the sun 2 Mount Arms Adjustable mount arms for positioning the camera 3 Adjustment Screws Provides a locking mechanism for the moun...

Page 11: ...housing or galvanic corrosion may occur l Never pair steel mounting accessories with aluminum camera enclosures Steel corrodes aluminum when salt is introduced The corrosion is an electrochemical reac...

Page 12: ...uld be mounted to a stable surface to minimize the physical movement of the camera after installation For more details see Designing a Site for Video Analytics The document is available in the eDocs a...

Page 13: ...The sun shroud should only be removed when the camera is installed indoors and space is limited 1 As you press down on the center of the sun shroud pull up the corners of the shroud from one side of...

Page 14: ...wer and External Devices on page 14 3 Connect power using one of the following methods o Power over Ethernet PoE Class 3 If PoE is available the camera LEDs will turn on o External Power Connect an ex...

Page 15: ...unting bracket a Raise the camera until it covers the mounting bracket b Use the camera mounting screws to fasten the camera to the bracket Removing the Configuration Panel Cover 1 Unscrew the configu...

Page 16: ...e mobile web interface using the USB Wifi Adapter For more information see Optional Using the USB Wifi Adapter above l Camera s web browser interface http camera IP address l Network Video Management...

Page 17: ...ite speed the performance of the onboard storage may suffer and result in the loss of frames or footage 1 Insert an SD card into the camera CAUTION Do not force the SD card into the camera or you may...

Page 18: ...the Avigilon Control Center Client User Guide l If the camera is connected to a third party network management system you can configure the camera s specialty features in the camera s web browser int...

Page 19: ...ion is listed in the product specifications To power the camera connect the two power wires to the brown and blue auxiliary power cables The connection can be made with either polarity WARNING This pr...

Page 20: ...8 White Reserved cable do not connect 9 Relay 10 Switch 11 M Microphone 12 S Speaker 13 AUX1 Brown Auxiliary Power Cable 14 AUX2 Blue Auxiliary Power Cable 15 Connecting to Power and ExternalDevices...

Page 21: ...Connection Status LED Description Obtaining IP Address One short flash every second Attempting to obtain an IP address Discoverable Two short flashes every second Obtained an IP address but is not co...

Page 22: ...button in the Configuration Panel 1 Ensure the camera is powered on 2 Unscrew the configuration panel cover on the bottom of the camera 3 Using a straightened paperclip or similar tool gently press a...

Page 23: ...finition H 264 Web Interface User Guide 1 Locate and copy down the MAC Address MAC listed on the Serial Number Tag for reference 2 Open a Command Prompt window and enter the following commands a arp s...

Page 24: ...ty VMS Device Management Protocols SNMP v2c SNMP v3 Security Password protection HTTPS encryption digest authentication WS authentication user access log 802 1x port based authentication Streaming Pro...

Page 25: ...Storage Temperature 10 C to 70 C 14 F to 158 F Humidity 0 95 non condensing Certifications Certifications UL cUL CE ROHS WEEE RCM Safety UL 60950 1 CSA 60950 1 IEC EN 60950 1 IEC 62471 Environmental I...

Page 26: ...gents or employees shall create another warranty or modify this warranty This warranty states Avigilon s entire liability and your exclusive remedy against Avigilon for any failure of this product to...

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