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 E6L RAM Reseating and Cable Rework

6

Reseating RAM

If your engine is not booting, it might be necessary to reseat RAM as described below. See “Troubleshooting” on page 10 for common 
symptoms. 

To access and reseat the E6L RAM: 

1

After removing the core from the E6L chassis, disconnect and remove any and all AVB-192 Network cards and WSG-HD Waves 
SoundGrid Option cards, and set them aside in a safe place. 

2

Using a long #2 Phillips screwdriver, remove the fasteners that secure the heatsink cover and AVB card bracket: 
• Remove the 7x screws securing the heatsink cover plate. 
• Loosen both the top and bottom AVB card bracket captive thumbscrews. 

3

With fasteners removed and loosened, remove the heatsink bracket sheet metal assembly and set it aside. 

For card removal and re-installation instructions, see the AVB-192 Network Card Installation guide, MADI-192 Card Installation 
guide, and/or the WSG-HD Card Installation guide. 

Figure 10. Fasteners to remove from heatsink cover (shown at left) and captive thumbscrews to loosen from AVB bracket (shown at right)

Figure 11. Removing the heatsink cover

Summary of Contents for VENUE E6L

Page 1: ... you should reseat RAM Required Materials Anti Static wrist strap not included Cutters for cutting cable ties Replacement cable ties 12 inch long Phillips 2 screwdriver not included Magnetic tip recommended Table or other clean flat work surface Recommended E6L Engine System Restore USB drive not included Removing the E6L Engine Core To remove the E6L engine core 1 Put on your anti static wrist ba...

Page 2: ...right side of the tray and press it to release the core from the chassis 7 Slowly slide the core out of the E6L chassis completely and place it on your work surface Figure 2 Latches fully extended Figure 3 Location of the interior catch The core will not slide out of the E6L chassis until the latches are fully extended and the catch has been released If you experience any resistance make sure the ...

Page 3: ...f your engine matches Figure 4 your engine does not need cable rework Proceed to Re install the E6L Engine Core on page 10 If your engine matches Figure 5 use the instructions that follow this image to re position the cable Figure 4 Correct cable routing Figure 5 Improper cable routing Units built before July 2016 serial numbers CBEBX631 and CBEBW631 and lower may be affected Cable routed away fro...

Page 4: ...ble tie be very careful not to damage the RAM or cut the cable jacket 3 Unplug the larger molex connector and move the longer cable from the outside to the inside of the molex connector then reconnect the molex connector Figure 6 Upper cable tie to cut and remove Figure 7 Lower cable tie to cut and remove Figure 8 Unplugging the molex connector shown at left and the molex connector re connected wi...

Page 5: ...undle should also sit below the center divider Loop cabling if needed 5 After securing the cables with cable ties check that the two inner RAM cards are centered in the RAM sockets Gently try to move the two inner RAM cards side to side to recenter them in their sockets Figure 9 3x cable ties correctly securing the cables away from the RAM and from the heatsink ...

Page 6: ...emove the fasteners that secure the heatsink cover and AVB card bracket Remove the 7x screws securing the heatsink cover plate Loosen both the top and bottom AVB card bracket captive thumbscrews 3 With fasteners removed and loosened remove the heatsink bracket sheet metal assembly and set it aside For card removal and re installation instructions see the AVB 192 Network Card Installation guide MAD...

Page 7: ...then insert your long screwdriver through the two access holes at the top of the heatsink to loosen the two remaining screws 6 Carefully remove the heatsink and set it aside avoid touching any thermal grease on the bottom Figure 12 Removing the outer RAM retention block original series retention block shown Figure 13 Loosening the exposed captive screws shown at left and the recessed screws shown ...

Page 8: ...k Be very careful not to drop screws into the chassis magnetic tip screwdriver highly recommended 9 Release both latches two per module and lift out the RAM module Figure 15 Removing the small heatsink Figure 16 Removing inner RAM retention block Figure 17 Releasing latches shown at left and lifting RAM out of socket shown at right If there is any hot glue on the latches just peel it off you do no...

Page 9: ...ower and data connection The engine can be booted to VGA mode by connecting a VGA monitor and USB keyboard to the Engine and tapping F5 during boot Once successful booting of the engine has been verified do all of the following 1 Power down the engine turn the power switch to the Off position 2 Remove heatsinks reinstall inner RAM retention block Figure 16 then reinstall all remaining engine compo...

Page 10: ...hould reseat RAM by checking the following If after 30 to 60 seconds no USB LEDs light on a keyboard and mouse connected to the engine then the engine has not booted Similarly the engine will not respond to holding F5 during boot for VGA mode or F10 to boot from a connected E6L Engine USB System Restore key assuming you have one available If the front panel LEDs are both green but there is no conn...

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