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Installing the Server Hardware

This chapter describes how to install anFastServe | Live Edit or  FastServe | Ingest server on your 
site.

Topics in this chapter include:

Electrostatic Discharge Precautions

Installing FastServe | Live Edit / FastServe | Ingest Hardware in a Rack

Installing the Drives in the Server

Cabling the Server

Turning On the Server

Setting IPMI Connection

Electrostatic Discharge Precautions

Electrostatic discharge (ESD) can damage disk drives, cards, and other parts. Avid recommends that 
you perform all procedures in this chapter only at an ESD workstation. If one is not available, 
provide some ESD protection by wearing an antistatic wrist strap attached to chassis ground (any 
unpainted metal surface) on your server when handling parts.

ESD and handling PCIe Cards

Always handle cards carefully. They can be extremely sensitive to ESD. Hold cards only by their 
edges. After removing a card from its protective wrapper or from the server, place the card 
component side up on a grounded, static free surface. Use a conductive foam pad if available but not 
the card wrapper. Do not slide the card over any surface.

Summary of Contents for FastServe Ingest

Page 1: ...Avid FastServe Ingest Live Edit Setup Guide Version 2019 1...

Page 2: ...ITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF...

Page 3: ...e following disclaimer is required by Videomedia Inc Videomedia Inc makes no warranties whatsoever either express or implied regarding this product including warranties with respect to its merchantabi...

Page 4: ...e iS Expander iS9 iS18 iS23 iS36 ISIS IsoSync LaunchPad LeaderPlus LFX Lightning Link Sync ListSync LKT 200 Lo Fi MachineControl Magic Mask Make Anything Hollywood make manage move media Marquee Massi...

Page 5: ...tServe Ingest Server Rear Panel 15 Power Supplies 15 Ethernet Ports 16 USB Ports 17 VGA Port 17 LTC Input 17 Serial Port 18 Reference 18 External Audio 18 UHD Scaler Outputs 19 Video Inputs Outputs 19...

Page 6: ...iguration File 46 Installing Kernel 47 Updating BIOS Version 47 Configuring the GRUB File 48 Configuring the Root File 48 Installing the Avid OVS Software 49 First time Installation of OVS 49 Steps Re...

Page 7: ...RPM Database Recovery Procedure 71 Removing and Replacing the Server Main Cover 72 Replacing Power Modules 73 Identifying and Replacing Failed Fans 74 Replacing Failed DVG Boards 75 Replacing Failed P...

Page 8: ...Connections 98 Appendix C Safety and Regulatory Information 99 Important Safety Instructions 99 Rack Mount Requirements 100 EMC Electromagnetic Compliance and Safety 100 FCC Notice 101 Cables 101 Cana...

Page 9: ...unit itself when handling electrical equipment This symbol indicates menu commands and subcommands in the order you select them For example File Import means to open the File menu and then select the...

Page 10: ...real time NetStream to shared storage E2E confidence preview channels and editing tools FastServe Live Edit FastServe Ingest currently supports up to four UHD channels or eight HD channels FastServe L...

Page 11: ...boxes and lay them out so you can verify that you have received all of the components that should have been shipped 4 Once all of the components have been unpacked visually inspect the chassis to make...

Page 12: ...ve Edit FastServe Ingest server provides access to sixteen 16 media drives for UHDS model servers and contain activity LEDs and storage error LED two USB sockets and the Power button Each drive can be...

Page 13: ...solid Off On line Inactive Indicates a healthy online drive with no disk I O None Activity flashing Off On line Active Indicates a healthy online drive with disk I O Also occurs after import initializ...

Page 14: ...rebuilding None On solid Slow flashing Degraded drive Can be seen on more than one drive and on the same or different spans You have some time but you should plan on replacing the suspect drive at yo...

Page 15: ...eo Inputs Outputs according to current specification Avid FastServe Live Edit FastServe Ingest Rear Panel Each of these components is described in the topics below Power Supplies There are two power s...

Page 16: ...ectors at the same time n The 1GB connector is essential for the IPMI BIOS Connection Although it is possible to use the 1Gb and 10Gb ETH ports simultaneously it is crucial to set them in different su...

Page 17: ...FastServe Live Edit or FastServe Ingest server VGA Port There is one VGA port located on the rear of the Avid FastServe Live Edit or FastServe Ingest server LTC Input There is one LTC Input located on...

Page 18: ...one Reference loop port located on the rear of the Avid FastServe Live Edit or FastServe Ingest server If the server is the last device in your reference loop terminate the remaining Ref Loop through...

Page 19: ...ocated in the left row of the SDI outputs Below is the information about the scaler outputs OUT1 OUT1 DIRTY OUT2 OUT2 DIRTY OUT3 OUT3 DIRTY OUT4 OUT4 DIRTY Video Inputs Outputs Video Inputs Outputs ar...

Page 20: ...20...

Page 21: ...21 UHD Configurations...

Page 22: ...22...

Page 23: ...23 HD Configurations...

Page 24: ...24...

Page 25: ...25...

Page 26: ...26...

Page 27: ...27...

Page 28: ...rds and other parts Avid recommends that you perform all procedures in this chapter only at an ESD workstation If one is not available provide some ESD protection by wearing an antistatic wrist strap...

Page 29: ...ronment compatible with the maximum ambient temperature Tma specified by the manufacturer Reduced Air Flow Installation of the equipment in a rack should be such that the amount of air flow required f...

Page 30: ...tion on inserting drives in the FastServe Live Edit or FastServe Ingest server n The drives that were shipped with this server are pre configured for use with this server only Therefore when installin...

Page 31: ...roximately 1 2 inch of the drive carrier should be outside the server 6 Push the handle into the drive carrier This seats the drive in the server You ll hear a click when the drive is fully seated and...

Page 32: ...other end of both power cords to a properly grounded stable power source c For maximum power protection Avid recommends a surge protected un interruptible power supply UPS c To avoid the risk of elect...

Page 33: ...eed to provide a standard USB compatible keyboard monitor and mouse to access the FastServe Live Edit or FastServe Ingest server The keyboard and mouse plug directly into either of the USB ports on th...

Page 34: ...ect directly to the server using the Reference and LTC Breakout cable Connecting AES FastServe Live Edit FastServe Ingest server can be equipped with an Analog and Digital Audio External Source AES Co...

Page 35: ...o your devices that are sending the input signal to the server Turning On the Server When you turn on the power to your FastServe Live Edit or FastServe Ingest server you must do it in the following o...

Page 36: ...cables are connected You can boot the FastServe server after establishing the IPMI connection 2 Enter BIOS by pressing the Esc button during the server startup 3 Once the JViewer window is displayed...

Page 37: ...rver To connect to your FastServe Live Edit or FastServe Ingest server through IPMI 1 Make sure your FastServe Live Edit or FastServe Ingest server is connected to the network through the 1 GB socket...

Page 38: ...Bar Left click on it to unfold the Menu 3 Select Console Redirection 4 Press the Java Console button In the warning window click KEEP 5 Make Sure that proper Java is installed on your PC 6 Add your IP...

Page 39: ...Control Panel 8 Go to the Downloads folder and launch the jviewer jnlp file 9 Accept the Security Warning and press Run 10 Your Remote Console is now available and can be used 11 If the server is swi...

Page 40: ...rts BIOS IPMI to enable remote access to the system For more information on how to setup an IPMI connection see Setting IPMI Connection on page 36 IPMI provides an overview of the general health of th...

Page 41: ...to enable the Editing mode Press Esc to disable the Editing mode To search for phrases in the file exit the editing mode by pressing Esc type the key followed by the word you are looking for Once foun...

Page 42: ...em_re_store_cfg c data public 2 Download the generated backup file data public BS_BACKUP_XXX tgz and copy it somewhere outside of the server n The backup is comprised of files which contain valuable i...

Page 43: ...Source Static IPv4 IP Address Ex 10 10 31 2xx IPv4 Subnet Mask Ex 255 255 224 0 IPv4 Gateway Address Ex 10 10 0 254 d Advanced IIO Configuration IIO0 Configuration IOU0 IIO PCIe Port 2 x8x8 e Advance...

Page 44: ...nter BIOS or connect through the IPMI Console 3 In the BIOS Boot Manager press the right arrow on your keyboard and press Enter 4 Select the plugged in Legacy USB portable drive press the down arrow m...

Page 45: ...Serve machine with PuTTY or other terminal emulator Or connect a keyboard and a VGA monitor directly to server You can also connect trough the IPMI console n Log on as root 2 Edit the network file acc...

Page 46: ...ur network configuration from a terminal emulator use the following command to restart the network configuration systemctl restart network Updating the Network Configuration File The network configura...

Page 47: ...s older than version Phaev086 by entering the following command dmidecode grep colour never Version Phaev 2 If the displayed version is older than Phaev086 upgrade it as described below To update BIOS...

Page 48: ...hysarea 4 Reboot of your FastServe Live Edit or FastServe Ingest server is not required it can be rebooted after the entire configuration is complete Configuring the Root File A device with CentOS 7 i...

Page 49: ...the VS_INSTALLS folder mkdir data VS_INSTALLS 2 Go to the VS_INSTALLS directory cd data VS_INSTALLS 3 Set access permissions for the VS_INSTALLS folder chmod 777 Rf data VS_INSTALLS 4 Download the fo...

Page 50: ...zone to the one you require we will use Europe Warsaw and Asia Jerusalem as an example timedatectl set timezone Europe Warsaw timedatectl set timezone Asia Jerusalem 6 Verify your time zone settings...

Page 51: ...reading setup Updating the modprobe conf File To add DVG modules to the modprobe conf file 1 Check the etc modprobe d modprobe conf file to see if the DVG module is enabled Compare if it contains the...

Page 52: ..._num Embedded master input board number L physical_board_num LTC internal board number C0 3 C1 2 C2 1 C3 0 M 0 H 1 A 2 E 3 L 2 J 0 G 1 B 4 4 To save and exit the file type wq and press Enter 5 Reboot...

Page 53: ...wing response For DNX For XDCAM SUCCESS SUCCESS DNX XDCAM HD HD 3 Option Burn firmware for your desired format standard data VS bin burn_dvg_flash format_name Example data VS bin burn_dvg_flash XDCAM...

Page 54: ...erences cfg file every time it is stopped and your changes will be lost To stop OVS in case it is running t Enter the following command data VS bin set_run s all Error Message Description Broken licen...

Page 55: ...ec format matches the format set in the firmware burning_status file t 20 ONLINE_MULTICAST_PORT 6666 set the port number which will be used by PIVOT and the FastServe Live Edit Controller for communic...

Page 56: ...Segment 0 9 data VS bin detect_raid_sgs 2 If the displayed status indicates that there is no sg3 sg18 or RAID needs to be rebuild a Stop OVS data VS bin set_run s all b usr StorMan arcconf delete 1 l...

Page 57: ...ct eth port is entered The configuration entered here needs to match your current network setup If the eth2 interface is selected for transfer is then eth2 should be set here as well You might encount...

Page 58: ...in VSCommander and AirSpeedTranslator Updating vsWrapper Installing the Proxy Component Installing the WebSettings Component Upgrading libdvg Manually Burning DVG Boards Firmware Updating Logrotate Th...

Page 59: ...r to data public chmod 755 data public AvidNEXISClient_el7 centos x86_64_18 9 0_15 bin data public AvidNEXISClient_el7 centos x86_64_18 9 0_15 bin f 5 Update the modules depmod a systemctl restart avi...

Page 60: ...public and extract the file Copy the OVS_CS7_2019 XX XX XX tgz build to data public tar xvzf data public OVS_CS7_2019 XX XX XX tgz C data VS bin 3 Start the server set_run a all 4 Install the latest O...

Page 61: ...onent 1 Copy the AirSpeedTranslator installer to data public and install it Copy AirSpeedTranslator 2018 XX X XXXX 6f65b0c el7 x86_64 rpm to data public rpm e AirSpeedTranslator rpm Uvh data public Ai...

Page 62: ...WriteInBackground Yes c change DebugModule SQL No OCIP No RETalk No Flex No TimeDelay No to DebugModule SQL No OCIP Yes RETalk No Flex No TimeDelay No d vim data VS bin OVSCommander bin logrotate conf...

Page 63: ...rm frv data public vsProxy Copy vsProxy XXXX X X XX g1b5d9ae 312 tar gz to data public tar xvzf data public vsProxy 2018 9 5 30 g1b5d9ae 312 tar gz C data public cd data public vsProxy installProxy s...

Page 64: ...24 be7fdbf centos_7 x86_64 rpm rm frv data public modSVIP 2018 6 0 324 be7fdbf centos_7 x86_64 rpm Copy AppStarter centos 7 x86_64 2018 5 1 80 gedb978f 289 rpm to data public Copy WebSettingsCore 2018...

Page 65: ...CODEC_FORMAT are the same n If the firmware you would like to use is different than in the release versions you need to first change the symbolic relink of the firmware then reburn it To change the sy...

Page 66: ...e dvgflash to check the firmware installed on the board dvgflash board 0 reconf list b If required delete the current firmware dvgflash board 0 delete 2 dvgflash board 0 delete 1 n The XDCAM format ha...

Page 67: ...output firmware for the DVG card dvgflash board 0 write xdcam_oo_xxxx bin f Confirm burning of the listed firmware dvgflash board 0 reconf list 5 Repeat the above step for each board To check the sta...

Page 68: ...ontains information on how to troubleshoot your FastServe Live Edit or FastServe Ingest server add and replace certain hardware components in case of failure including media drives system drives fans...

Page 69: ...Edit FastServe Ingest Web Settings n Before you begin this procedure make sure you have one or more spare media drives available If not you must obtain replacement drives before proceeding c In the e...

Page 70: ...ou begin to slide the drive into the server c Do not force a drive into a slot If you are having problems installing a drive check to make sure it is level and flat as you insert it into the server th...

Page 71: ...u will need to manually change the timezone of your server follow the steps listed in this procedure Example To manually change the timezone t Enter the following commands changing the timezone for th...

Page 72: ...r may be needed to prevent the server from sliding on your work surface To remove the server main cover 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 28 and...

Page 73: ...ruption To replace a power module 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 28 2 Determine which power module needs to be replaced 3 Make sure you have...

Page 74: ...ge Precautions on page 28 and Safety and Regulatory Information 2 Identify which fan has failed by doing the following a Connect to your IPMI console For more information on using IPMI see Setting IPM...

Page 75: ...cement DVG boards for your FastServe Live Edit or FastServe Ingest server To identify and replace failed DVG boards 1 Observe the safety precautions described in Electrostatic Discharge Precautions on...

Page 76: ...data Harness black cable from the DVG board b Release the Hold Down Bracket using the thumbscrews and then slide it out of the chassis c Remove the remaining cables n Before removing more than one ca...

Page 77: ...u must obtain replacement PHY interface for your FastServe Live Edit or FastServe Ingest server To identify and replace failed fans 1 Observe the safety precautions described in Electrostatic Discharg...

Page 78: ...a PHY interface do the following a Remove the PHY DVG Mini SAS Cable black cable from the PHY interface b Remove power socket from the PHY interface c Remove the thumbscrews from the rear panel of the...

Page 79: ...ur FastServe Live Edit or FastServe Ingest server To replace failed RAID controller 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 28 and Safety and Regulato...

Page 80: ...a RAID controller do the following a Remove the thumbscrews from the top of the bracket b Remove all Mini SAS disk cables black cables c Remove the other side of these cables from the front disk part...

Page 81: ...efore replacing boards To replace failed system drive 1 Observe the safety precautions described in Electrostatic Discharge Precautions on page 28 and Safety and Regulatory Information 2 Power down th...

Page 82: ...red user but you can access most of the information in the Knowledge Base without registering and logging in To access the Knowledge Base 1 Go to www avid com support 2 Click the Search Knowledge Base...

Page 83: ...an Uninterruptible Power Supply UPS and supported network cabling The following topics are discussed Dimensions and Weight Environmental Specifications Power Specifications Video Channel Specificatio...

Page 84: ...Operating Temperature Operating Humidity Non Operating Temperature FastServe Live Edit or FastServe Ingest Server UHDS model 5 C to 40 C 90 40 C to 70 C Power Specifications Component Voltage Frequenc...

Page 85: ...ve Ingest server provides Fully Flexible I O setup For cabling information see UHD Configurations on page 21 and HD Configurations on page 23 Video Codecs Video Formats and Compression Rates The video...

Page 86: ...ifications This section describes the control and synchronization specifications DNxHD SQ Includes the following compression rates 145 Mbps 120 Mbps 290 Mbps DNxHD HQX Includes the following compressi...

Page 87: ...Live Edit FastServe Ingest Controller Pivot Manual Control Avid OCIP Open Control Interface Protocol internal protocol NetStream synchronized recording at NEXIS storage platform IsoSync synchronized...

Page 88: ...st be fully shielded and properly grounded to the connector shell where possible Connection Specifications Parameter Specification Serial two 2 DB 9 RS 422 connectors LTC IN one 1 XLR connector SATA t...

Page 89: ...nal Function 1 White Orange TD A Positive differential transmit 2 Orange TD A Negative differential transmit 3 White Green RD B Positive differential receive 4 Blue TD C Positive differential transmit...

Page 90: ...error will be logged 2x 21 CLOSE PORT The CLOSE command is used to break communication to a Signal audio video Port connection established by a preceding OPEN command PORT is a number representing the...

Page 91: ...ES SEC MIN HOURS BCD format is preceded by RETURN DATA 1 the time type 3x 07 ACTIVE ID REQUEST This command returns information to the controller about whether a queried port is active an active port...

Page 92: ...Device The response to this command is a 16 byte maximum data message advising of the specifications of the CONTROLLED DEVICE The first N bytes will be the manufacturer ID followed by a colon 3x 10 SY...

Page 93: ...e list is kept for each active communications port 3x 19 ID S DELETED LIST This command returns to the controller a list of the IDs that have been deleted from the disk system since the last ID s DELE...

Page 94: ...center Ground is located on the outer shell The following table lists LTC specifications n Shielded cable must be used on each connection to maintain RFI compliance Connect the shield of the cable to...

Page 95: ...All the electrical changes must meet country state and local electrical codes FastServe Live Edit or FastServe Ingest servers support UPS devices that are connected using network connections USB conn...

Page 96: ...s server controls and configuration tools through its intuitive touchscreen and tactile controls Scroll navigate select edit assign present and export clips through user customizable buttons a configu...

Page 97: ...in 2 out PVW PGM 2PGM MultiPGM 4 in 4 out Adding a second controller enables two more outputs to be configured Super slow motion configurations Supports 2x 3x 4x and 6x normal speed cameras combined w...

Page 98: ...ontroller connections are made via the Controller s back panel two models exist both are shown below a network connection external VGA connection and the power cable All other inputs second network co...

Page 99: ...lightning storms or when unused for long periods of time 13 Refer all servicing to qualified service personnel Servicing is required when the equipment has been damaged in any way such as power suppl...

Page 100: ...or multi unit rack assembly the operating ambient temperature of the rack environment might be greater than room ambient Therefore consider installing the equipment in an environment compatible with t...

Page 101: ...to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference when the equipment i...

Page 102: ...ur waste equipment at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about whe...

Page 103: ...twork Drive Burlington MA 01803 2756 USA Technical Support USA Visit the Online Support Center at www avid com support Product Information For company and product information visit us on the web at ww...

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