Avid Technology FastServe Ingest, Setup Manual

Page: 68 / 103

5 Maintaining and Troubleshooting Your Server
n
This chapter covers procedures for the CentOS 7 operating system.
This chapter contains information on how to perform preventative maintenance on your FastServe |
Live Edit or FastServe | Ingest system, as well as how to troubleshoot your server when problems or
failures occur.
For more information see the following sections:
• Preventative Maintenance
• Troubleshooting Your FastServe | Live Edit / FastServe | Ingest Server
• Accessing the Knowledge Base
Preventative Maintenance
This section contains information on some preventative maintenance tasks to help keep your system
healthy.
Troubleshooting Your FastServe | Live Edit / FastServe |
Ingest Server
This section contains information on how to troubleshoot your FastServe | Live Edit or FastServe |
Ingest server, add and replace certain hardware components in case of failure, including media
drives, system drives, fans, and Video I/O boards.
Problems with Connecting to the WebSettings
If you encounter any issues with connecting to the FastServe WebSettings, check if the OVS
software is running on the server.
To check if the OVS software is running on the server:
1. Log onto the server using a Telnet client, such as PuTTY.
2. Check if OVS is running with the following command:
top | grep OVS
3. If the OVS is up and running, open the OVS configuration file and make sure that the data
network interface refers to the currently working eth DATA_NETWORK_INTERFACE:
cat /data/VS/bin/vsPreferences.cfg | grep DATA_NETWORK_INTERFACE
4. If the data network interface is setup incorrectly, stop the OVS software:
/data/VS/bin/set_run -s all