background image

EQUIPMENT
MANUAL 

Avery Dennison

®

Monarch

®

9419 Printer

TC9419EM Rev. AA 9/16
© 2016 Avery Dennison Corp. 
All rights reserved.

Summary of Contents for Monarch 9419

Page 1: ...EQUIPMENT MANUAL Avery Dennison Monarch 9419 Printer TC9419EM Rev AA 9 16 2016 Avery Dennison Corp All rights reserved ...

Page 2: ...n this manual Avery Dennison Corp shall not be liable for any omissions or inaccuracies Any update will be incorporated in a later edition of this manual 2016 Avery Dennison Corp All rights reserved No part of this publication may be reproduced transmitted stored in a retrieval system or translated into any language in any form by any means without the prior written permission of Avery Dennison Co...

Page 3: ... Supply 2 11 Setting the Feed Mode in Online Mode 2 12 Setting the Feed Mode in Offline Stand alone Mode 2 12 LOADING RIBBON 3 1 About Ribbons 3 1 PRINTING 4 1 Online Printing 4 1 Offline Printing 4 1 Pausing While Printing 4 2 Canceling Printing 4 2 CARE MAINTENANCE 5 1 Clearing Label Jams 5 1 Cleaning 5 1 Replacing the Printhead 5 2 Replacing the Platen Roller 5 4 TROUBLESHOOTING 6 1 Adjusting t...

Page 4: ...ii Equipment Manual ...

Page 5: ...e printer comes pre loaded with eleven standard formats Custom offline formats can be loaded To use the pre loaded formats refer to the Offline Mode System Administrator s Guide This chapter explains how to connect the power cord and communication cable use the printer s control panel A power cord ribbon take up core two ribbon reels and a USB cable are included Keep the box and packaging material...

Page 6: ... Manual Printer Overview 1 Display 4 Navigation Button 2 Function Button 5 Cover Latch 3 Function Button 6 Power Button 1 MicroSD Slot 5 Fan Fold Slot 2 Ethernet 6 Device USB 3 Serial Port 7 Host USB 4 Power Socket ...

Page 7: ...n Take up Cover 8 Die Cut Sensor 2 Ribbon Take up Gear 9 Supply Guides 3 Ribbon Cover 10 Supply Guide Button 4 Supply Holder 11 Black Mark Sensor 5 Supply Holder Lock 12 Platen Roller 6 Ribbon Take up Reel 13 Peel Bar 7 Printhead ...

Page 8: ...rical outlet 3 Plug the three hole end of the AC adapter cable into the three pronged outlet in the power supply 4 Plug the round end of the power supply cable into the socket at the back of the printer 5 Plug the three pronged end of the AC adapter cable into a grounded electrical outlet 6 Turn on the printer Press the switch on the side of the printer to the ON position I WARNING The printer and...

Page 9: ...with the connecting screws Make sure the printer s communication values match those at the host The printer s default values are 9600 Baud 8 bit data frame 1 stop bit no parity and DTR flow control For USB Communications The printer has two USB 2 0 ports Device port Connect to a PC and transfer data Host port Connect external devices such as a keyboard scanner or thumb drive For Ethernet Communica...

Page 10: ...ting mode Data Entry Select and enter data for pre loaded formats Refer to the Offline Mode System Administrator s Guide Diagnostic Printing a test label or the printer s configuration viewing printer information etc Refer to the System Administrator s Guide for your selected operating mode Advanced Setup System settings such as date and time display brightness etc Refer to the System Administrato...

Page 11: ...nistrator should manually calibrate the sensor Adjusting the Platen Roller Adjust the platen roller based on supply thickness The default setting is for label supply Locate the platen roller tabs Tabs are located on either side of the platen roller Adjust both tabs to the same position 1 Turn the cover latches and lift the cover 2 Press down and completely open the peel door 3 Pull on the platen r...

Page 12: ...ting the Platen Roller for more information 1 Turn the cover latches and lift the cover 2 Use your thumb to separate the supply holders 3 Place rolled supply printing side up into the supply holder Release the supply holder The supply holders should fit snugly against the supply 4 Feed the supply into the supply path ...

Page 13: ...Lay the supply over the platen roller 7 Close the cover until you hear it click into place 8 Press Feed to position the supply under the printhead Note If this is the initial printer setup or if you change the supply type from die cut to black mark for example see Setting the Printer s Supply Type Calibrating Supply ...

Page 14: ...for on demand mode Hold the leading edge of peeled labels when printing on stock longer than six inches Adjust the platen roller based on supply thickness if necessary See Adjusting the Platen Roller for more information 1 Turn the cover latches and lift the cover 2 Use your thumb to separate the supply holders 3 Place rolled supply printing side up into the supply holder Release the supply holder...

Page 15: ...ntil they barely touch the supply 6 Lay the supply over the platen roller 7 Remove the labels from the first 8 inches of the liner 8 Press down and completely open the peel door 9 Feed the liner through the opening in the peel door 10 Close the peel door 11 Close the cover until you hear it click into place Label Liner ...

Page 16: ... Press Feed to position the supply under the printhead Note If this is the initial printer setup or if you change the supply type from die cut to black mark for example see Setting the Printer s Supply Type Calibrating Supply ...

Page 17: ...Mode System Administrator s Guide to enable the cutter Adjust the platen roller based on supply thickness if necessary See Adjusting the Platen Roller for more information Caution Do not place your fingers or any other objects into the cutter 1 Turn the cover latches and lift the cover 2 Use your thumb to separate the supply holders 3 Place rolled supply printing side up into the supply holder Rel...

Page 18: ...6 Feed the supply over the platen roller and through the cutter s opening 7 Close the cover until you hear it click into place 8 Press Feed to position the supply under the printhead Note If this is the initial printer setup or if you change the supply type from die cut to black mark for example see Setting the Printer s Supply Type Calibrating Supply ...

Page 19: ...latches and lift the cover 2 Use your thumb to separate the supply holders If the supply holders do not move pull the supply holder lock toward you to release them 3 Place fan fold supply printing side up into the supply holder Release the supply holder The supply holders should fit snugly against the supply Push the supply holder lock away from you to lock the supply holders in place 4 Feed the s...

Page 20: ...Lay the supply over the platen roller 7 Close the cover until you hear it click into place 8 Press Feed to position the supply under the printhead Note If this is the initial printer setup or if you change the supply type from die cut to black mark for example see Setting the Printer s Supply Type Calibrating Supply ...

Page 21: ... sensed using the gap between labels Black Mark Use for black mark supply Black mark supply has marks on the back of supply for sensing The supply is sensed using the black marks Tag supply commonly uses black marks Continuous Use for non indexed no sense mark supplies Continuous supply does not have any index marks for sensing or perforations 1 From the Main Menu select Menu 2 Press the navigatio...

Page 22: ...shed The default feed mode is continuous 4 Press Back until you see the Main Menu Setting the Feed Mode in Offline Stand alone Mode The printer prints in batch mode none cutter batch cutter mode or peeler mode None Tear off each label after printing Cutter Batch Cut each label Cutter Mode Cut the print job cuts in strips Peeler Mode Enable peel mode Batch Mode Tear off the print job after printing...

Page 23: ...u are using thermal direct supplies do not load a ribbon Your System Administrator must set the printer to use a ribbon About Ribbons Use your empty ribbon core as the take up core An extra take up core is available by ordering part number 12808745 1 Turn the cover latches and lift the cover 3 ...

Page 24: ...3 2 Equipment Manual 2 Open the ribbon take up cover and the ribbon cover 3 Completely insert the ribbon reel into the full ribbon as shown ...

Page 25: ... end of the ribbon core into the spring and guide the core until it locks in place Match the yellow end of the core to the yellow end of the reel 5 Insert the take up reel into the core Note Use your empty ribbon core as the take up core ...

Page 26: ...s the open end of the take up core into the spring and guide the core until it locks in place Match the yellow end of the core to the yellow end of the reel 7 Unwind a few inches of ribbon from the full roll with the ink side out ...

Page 27: ...ive on the ribbon leader to attach it to the take up core 9 Turn the ribbon take up gear until the leader is past the printhead 10 Close the ribbon take up cover and the ribbon cover 11 Close the cover until you hear it click into place ...

Page 28: ...3 6 Equipment Manual ...

Page 29: ...files to the printer Refer to either the Online Mode System Administrator s Guide or the Offline Mode System Administrator s Guide for more information Before you print Load supply Connect the printer to a host a PC or a network Make sure the printer is ready to receive data 1 Turn on the printer It is ready when you see 2 Download a format and a batch 3 The printer prints the batch print job Offl...

Page 30: ...ting 1 Press Pause to interrupt printing 2 Press Pause again to resume printing Canceling Printing 1 Press Pause to interrupt printing 2 Press Menu 3 Press Feed to select Cancel The print job is canceled Press Feed to return to the Main Menu ...

Page 31: ... information 4 Reload the label roll and or ribbon 5 Close the cover until you hear it click into place Cleaning Clean the printhead peel bar sensor and platen roller when there is any adhesive build up in the supply path after adding a new roll of supply if there are voids or streaking in the print as shown 1 Turn off the printer turn the cover latches and lift the cover 2 Wait at least one minut...

Page 32: ...around 7 Once the printer is dry reload the supply and ribbon 8 Close the cover until you hear it click into place Replacing the Printhead Replace the printhead when it is damaged or worn out CAUTION Static electricity can damage the printhead Ground yourself by touching metal before touching the printhead 1 Turn off the printer 2 Turn the cover latches and lift the cover 3 Open the ribbon take up...

Page 33: ...wire 7 Connect the green grounding wire and the orange printhead cable to the new printhead 8 Align the new printhead bracket s circular indents with the printhead springs 9 Guide the printhead bracket behind the tabs and into place 10 Clean the printhead with a cotton swab dipped in 100 isopropyl alcohol 11 Let the printhead dry and reload supplies and ribbon 12 Close the ribbon take up cover and...

Page 34: ...p to remove 5 Locate the platen roller tabs Tabs are located on either side of the platen roller 6 Pull on the platen roller tabs and rotate up to unlock 7 Lift up and remove the platen roller 8 Insert the new platen roller 9 Lock the platen roller tabs back into place 10 Reinstall the peel bar if necessary 11 Reload supply and close the peel door 12 Close the cover until you hear it click into pl...

Page 35: ... print quality of labels If throughput is more important increase the print speed If the print quality is too light or too dark adjust the print contrast A bar code that is in spec has complete bars clear spaces and small alphanumeric characters look complete An in spec bar code may not look as good as one that is too dark but it has the highest scan rate Setting the Print Contrast in Online Mode ...

Page 36: ...supply and ribbon Check connection to host Check printhead density contrast setting See Setting the Print Contrast Make sure the printer s supply type is set correctly See Setting the Printer s Supply Type Calibrating Supply for more information Clean the printhead Does not feed Check supply Check ribbon Clear jam Close printhead completely Light Dark printing or voids in print Check supply and ri...

Page 37: ...nd turn it back on The printer may have entered dump mode Check the communication settings Supply drifts from side to side while printing Check supply loading Make sure the supply guides touch the edges of the supply Liner is wrapped around platen roller Clear the jam Clean the platen roller Blank labels print Your System Administrator should check the format It may not be designed for the loaded ...

Page 38: ...6 4 Equipment Manual ...

Page 39: ...n condensing Storage 40 F to 140 F 40 C to 60 C Humidity 10 to 90 non condensing Printhead Thermal at 4 25 inches 108 mm wide 203 dpi 8 0 dots per mm or optional 300 dpi 12 dots per mm Printing Method Thermal Transfer ribbon or Thermal Direct Print Speed 1 5 ips 38 mm 2 0 ips 51 mm 3 0 ips 76 mm 4 0 ips 102 mm 5 0 ips 127 mm 6 0 ips 152 mm 7 0 ips 178 mm 8 0 ips 203 mm Maximum print speed for 300 ...

Page 40: ...ch 38 1mm cardboard Internal Label Roll OD 5 0 inches 127mm External Label Roll OD 8 0 inches 203mm requires optional adapter Ribbon Ribbon Length 300 meters 11 811 inches Ribbon OD 2 7 inches 67mm maximum Ribbon Core ID 1 0 inch 25 4mm Ribbon Wind Direction Ink side out Optional Cutter Supply Type Tags perforated or continuous Tag Widths The maximum width using 10 mil 10 point tags with the cutte...

Page 41: ......

Page 42: ...et Tseung Kwan O Industrial Estate New Territories Hong Kong Tel 852 2372 3169 Fax 852 2995 0014 WESTERN EUROPE 1 Thomas Road Wooburn Green Bucks HP10 0PE Tel 44 1628 859500 Fax 44 1628 859567 ASIA PACIFIC NEW SOUTH WALES 61 Vore Street Silverwater NSW 2128 Tel 02 9647 1833 Fax 02 9647 1914 Toll free Outside Sydney only averydennison com printers ...

Reviews: