EN
7. WARRANTY
If the screen displays an error code “Ex”, please refer to the table below.
E3, E4, E5, E6 error code
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limits.
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if necessary (Neaf, hairs, fur,
skin...)
foreign matter.
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the control box please contact
the Service Center.
7.1. Error code
Code Situation
Problem
Causes
Solutions
E1 Not heating Not
heating properly.
Wrong temperature
control sensor.
Temperature control sensor short
circuit or open circuit.
Contact service center.
E3 Not heating
properly.
High water tempera-
ture indicator.
E4
All functions do
not work, buzzing
warn.
Low water tempera-
ture indicator.
The pool water is lower than 2°C
(36°F).
water is between 2°C~44°C (36°F~111°F)
· If this does not solve the problem, refer
to the box below
E5
All functions do
not work, buzzing
warn.
High water tempera-
ture indicator.
(122°F).
-
cian to reset the thermal cutout described
in next paragraph.
· If this does not solve the problem, refer
to the box below
E6
Not heating and
Buzzing warns.
Water pressure is
not big enough to
activate heating.
·Inlet or outlet on inner wall are
blocked.
·Filter cartridge is too dirty.
·Pool water does not reach mini-
mum water level.
·Do not release air from pump
Pump is wrong”
·Clean inlet and outlet
·Add water to reach water level
·Do air release as outlined again
· If this does not solve the problem, refer
to the box below
1. The filled water is over 45°C
(113°F)
2.The filter cartridge was put on the wrong
suction fitting (higher suction fitting).
2.Put the filter cartridge on the lower suction
fitting.
1.Cut off the power,make sure the pool water is
between 2°C~44°C(36°F~111°F).If this does not
solve the problem, refer to the box below.
7. WARRANTY
7.2. Warranty
Avenli products have been inspected and found free of defects prior to leaving the factory.
Avenli warrants this product against defects in material and workmanship for a period of time,
1 year for the pump and 6 months for the liner,unless local law has special requirement.
Avenli warrants this product begins on the date of purchase and Avenli requires presen-
tation of the original proof to purchase to ascertain the date. During the warranty period,
Avenli will either repair or replace, at its discretion, any defective produces. Replace-
ment products or repaired parts will be warranted for only the unexpired portion of the
original warranty.
Shipping cost policy
The return of defect parts to the authorized service center is at the charge of the owner.
On warranty period, the return is at the charge of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident,
misuse, or other reason beyond Avenli’s reasonable control, included but not limited to:
normal wear and tear, negligence or failure to follow the product instructions, improper
or inadequate maintenance; connection to improper power supply; chemical water
damage, loss of pool water, unauthorized product modification or repair; use for
commercial purpose; fire, lightening, flood or other external causes.
This warranty is valid only in the country of purchase in such countries where Avenli
sells and services the same model with identical technical specifications.
Warranty service outside the country of purchase is limited to the terms and conditions
of the corresponding warranty in the country of service. Where the cost of repairs or
replacement is not covered by this warranty, Avenli will advise the owners and the cost
shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of
ownership.
All repairs of which warranty claims are made must be pre-authorized by a Avenli
service center.
All the authorized selling dealer is responsible for all in-field service work carried out on
your Avenli product. Avenli will not be liable for results of cost of workmanship from
unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website Avenli
:
www.avenli.com.
It is essential that all informations including customer name, date of
purchase, serial number, spa midel are indicated. Without these information the warran-
ty will be invalid.
Local after-sales service center
SHANGHAI JILONG SPORT AND LEISURE PRODUCTS CO., LTD
2555 XiuPu Road, Pudong Area,Shanghai,China.
Tel: +86-21-58942200 Web: www.JLeisure-Global.com
JIANGSU JILONG SPORT AND LEISURE PRODUCTS CO., LTD
NO.1 Industrial Area South Zhongchen Road Zhongyang Town,Suqian,Jiangsu,China
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