IP Office Technical Bulletin number 145
COMPAS ID 157236 Issue 2
Page 38 of 59
When configured to show statistics, at the right-hand side of the league table cell,
agent statistic values will be displayed. This is an addition for the top, bottom or split
modes of the league table.
Because the statistic is taking space on the leader board, the agent name will be
truncated to 13 characters (from 15) when the statistics are displayed. The format of
the statistics is the same as in the other feature cells showing the same data (for
example, the answer time is in seconds with 1 decimal rounded to the nearest
decimal).
Wallboard – Configurable update interval
A new control in the Animations Settings dialog controls the update interval for all
statistics on the wallboard, in all different types of cells including the monitor table
cell.