IP Office Technical Bulletin number 145
COMPAS ID 157236 Issue 2
Page 2 of 59
Table of Contents
1
Product Overview ......................................................................................................................... 3
2
Hardware Components ................................................................................................................ 6
2.1
Server Edition Hardware ................................................................................ 6
2.2
IP500 VCM 32 V2 Base Card/IP500 VCM 64 V2 Base Card ........................ 7
3
IP Office Licensing Changes ........................................................................................................ 8
3.1
Upgrade License 6 ......................................................................................... 8
3.2
Avaya Softphone License .............................................................................. 8
4
IP Office Server Edition ................................................................................................................ 8
5
Endpoint Additions .................................................................................................................... 26
5.1
Avaya Flare Communicator ......................................................................... 26
Flare Communicator for iPad Feature Support ................................................... 28
5.1.1
Solution Architecture ............................................................................ 29
5.1.2
Licensing and Modes ............................................................................ 29
6
IP Office Enhancements ............................................................................................................. 30
6.1
IP Office Web Manager ............................................................................... 30
6.2
Telephony Features ..................................................................................... 31
6.3
Customer Call Reporter (CCR) Enhancements ........................................... 33
6.4
VoiceMail Pro Enhancements ...................................................................... 40
6.5
SSL/VPN Remote Access ........................................................................... 42
6.6
Audio Branding Experience Changes .......................................................... 43
6.7
Improved event delivery mechanism for Desktop Integrations .................... 44
6.8
SIP Trunk Enhancements ............................................................................ 44
7
Interoperability ............................................................................................................................ 47
8
Resolved in IP Office Release 8.1 .............................................................................................. 50
9
Known Issues .............................................................................................................................. 51
10
Technical and Upgrade Notes ................................................................................................... 53
10.1
GA Software Versions ................................................................................. 53
10.2
Core Software Upgrade Summary ............................................................... 53
11
Logistics and Ordering ............................................................................................................... 57
11.1
IP Office R8.1 DVD Set ............................................................................... 57
11.2
IP Office Applications Server DVD .............................................................. 58
11.3
IP Office System SD cards .......................................................................... 58
11.4
IP Office Release License ........................................................................... 59
11.5
Web Availability ........................................................................................... 59
11.6
IP Office Software Applications and License Key Process .......................... 59