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PUTTING A CONFERENCE CALL ON HOLD 

You can touch 

Hold

 on the touchscreen to place a conference call on hold.  When this is done, 

the other parties on the conference call can continue talking to one another. 

 

5: USING THE CONTACTS BUTTON 

Up to 250 contact names with up to 3 phone numbers each can be added to your personal contact list 
on your phone.  

 

SEARCHING CONTACTS 

1.

 

Press the 

Contacts

 button. 

2.

 

Dial the name of the person you wish to contact.  For example, if you wish to call “John”, press 
the number that corresponds to each letter in the name once.  In this example, you would dial 
5-6-4-6.  Press 0 for space if needed. 

3.

 

Using the up and down arrow keys, scroll through the list of matching results until you see the 
contact you wish to call. 

4.

 

Touch the name of the person you want to call (you should see a little arrow to the left of the 
name indicating that the user is currently selected). 

5.

 

Touch 

Call

 on the touchscreen to call the person you have selected, or press details to view the 

name and extension number. 

ADDING A NEW CONTACT 

1.

 

Press 

Contacts

 button on phone. 

2.

 

Touch 

New

 on the touchscreen. 

3.

 

Enter the name of the person you want to enter using the on-screen keyboard. 

4.

 

Touch the green check mark to move to the number box, or touch the number line on the 
touchscreen. 

5.

 

The first number entered is the primary number of a contact and is always displayed first. 

6.

 

Touch the green check mark to indicate that you are finished entering the name and primary 
number. 
 
To change the name or number, touch the line for the respective change and choose 

Edit

.  To 

add another number for the contact, touch 

Add

, select an icon and enter the number.  To 

change the primary number, touch 

Primary

.  Click 

Save

 after you are finished working with a 

contact, or 

Cancel

 if you wish to discard the changes. 

 

EDITING A CONTACT 

Summary of Contents for IP Office 9641

Page 1: ...es and functions of the 9641G model Avaya phones only If you have questions that are not answered in this guide please contact the IT department at 252 728 8506 or submit a support request through the...

Page 2: ...a number 7 Calling from the call history 7 Muting a call 7 Putting a call on hold 8 Transferring a call 8 Setting up a conference call 8 5 Using the contacts button 9 Searching contacts 9 Adding a new...

Page 3: ...phone and displays information such as your extension number time and date and your primary button configuration including park buttons and contacts The up and down arrows on the right can be used to...

Page 4: ...le not on a call until desired volume is reached 12 Mute Press to mute a call that is in progress which will cause the mute button to light up To take the call off mute press the button again 13 Speak...

Page 5: ...the phone number See the photos below for more information about using and switching between the text and numeric on screen keyboards TEXT ENTRY KEYBOARD NUMERIC ENTRY KEYBOARD...

Page 6: ...o call the person you have selected or press details to view the name and extension number CHANGING RING TONES You can choose your ring tone from two different sets of sounds Classic ring tones are si...

Page 7: ...tton to search through the internal directory and follow the instructions from the previous section Calling from Directory MAKING AN EMERGENCY CALL In an emergency dial 9 1 1 from your phone without a...

Page 8: ...wish to add to the call or call from the contacts list 3 When the person answers touch Join to add the person to the existing call 4 To add another party to the conference touch Add on the touchscree...

Page 9: ...little arrow to the left of the name indicating that the user is currently selected 5 Touch Call on the touchscreen to call the person you have selected or press details to view the name and extensio...

Page 10: ...wish to delete 3 Touch Details for the selected contact 4 Touch Delete 5 Touch Delete again to confirm deletion or Cancel if you do not wish to delete the contact 6 CALL HISTORY When pressed the Hist...

Page 11: ...need to touch More to see this option 4 Edit the name and telephone number if necessary 5 Touch Done then Save REMOVING AN ENTRY FROM THE CALL HISTORY Procedure 1 Press History 2 If you don t see the...

Page 12: ...TO VOICEMAIL MESSAGES If your voicemail messages are not forwarded to your email then you can use the phone s message button to view and manage your phone voicemails 1 Press the Message button on the...

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