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2: ABOUT FEATURES 

CALLING FROM DIRECTORY 

The IT department has set up a directory that has been made available to all phone users which allows 
you to dial another Avaya phone user by name. 

Procedure 

1.

 

Press the 

Contacts

 button 

2.

 

Dial the name of the person or department you wish to contact.  For example, if you wish to call 
“John”, press the number that corresponds to each letter in the name once.  In this example, 
you would dial 5-6-4-6.  Press 0 for space if needed. Most departments are abbreviated in the 
contact list, such as 

IT

 for Information Technology or 

ROD

 for Register of Deeds. 

3.

 

Using the up and down arrow keys, scroll through the list of matching results until you see the 

contact you wish to call. 

4.

 

Press the name of the person you want to call (you should see a little arrow to the left of the 
name indicating that the user is currently selected). 

5.

 

Touch 

Call

 on the touchscreen to call the person you have selected, or press details to view the 

name and extension number. 

CHANGING RING TONES 

You can choose your ring tone from two different sets of sounds. Classic ring tones are simple 
synthesized sounds.  Rich tones are richer, more complex sounds.  A check mark indicates which ring 
tone is currently selected. 

 

Procedure 

1.

 

Press the 

Home 

button. 

2.

 

Touch 

Settings

3.

 

Touch 

Options & Settings

4.

 

Touch 

Screen & Sounds Options

5.

 

On the 

Screen & Sounds

 menu, touch 

Personalized Ringing

6.

 

If you see a scroll bar, scroll to see the full list of ring tone options.  To switch between the 

two sets of ring tones, touch 

Classic Tones

 or 

Rich Tones

7.

 

Touch the ring tone you wish to use.   

8.

 

Touch 

Save

 to save the setting or 

Cancel

 to return to the menu without saving. 

 

3: ANSWERING A CALL 

When you receive a call, the call will be automatically selected so all you will need to do is pick up the 
handset, press the 

Speaker

 button, or press the headset button to answer the call on your headset.   

If you are already on another call, you will have to manually select the incoming call by selecting the 

Summary of Contents for IP Office 9641

Page 1: ...es and functions of the 9641G model Avaya phones only If you have questions that are not answered in this guide please contact the IT department at 252 728 8506 or submit a support request through the...

Page 2: ...a number 7 Calling from the call history 7 Muting a call 7 Putting a call on hold 8 Transferring a call 8 Setting up a conference call 8 5 Using the contacts button 9 Searching contacts 9 Adding a new...

Page 3: ...phone and displays information such as your extension number time and date and your primary button configuration including park buttons and contacts The up and down arrows on the right can be used to...

Page 4: ...le not on a call until desired volume is reached 12 Mute Press to mute a call that is in progress which will cause the mute button to light up To take the call off mute press the button again 13 Speak...

Page 5: ...the phone number See the photos below for more information about using and switching between the text and numeric on screen keyboards TEXT ENTRY KEYBOARD NUMERIC ENTRY KEYBOARD...

Page 6: ...o call the person you have selected or press details to view the name and extension number CHANGING RING TONES You can choose your ring tone from two different sets of sounds Classic ring tones are si...

Page 7: ...tton to search through the internal directory and follow the instructions from the previous section Calling from Directory MAKING AN EMERGENCY CALL In an emergency dial 9 1 1 from your phone without a...

Page 8: ...wish to add to the call or call from the contacts list 3 When the person answers touch Join to add the person to the existing call 4 To add another party to the conference touch Add on the touchscree...

Page 9: ...little arrow to the left of the name indicating that the user is currently selected 5 Touch Call on the touchscreen to call the person you have selected or press details to view the name and extensio...

Page 10: ...wish to delete 3 Touch Details for the selected contact 4 Touch Delete 5 Touch Delete again to confirm deletion or Cancel if you do not wish to delete the contact 6 CALL HISTORY When pressed the Hist...

Page 11: ...need to touch More to see this option 4 Edit the name and telephone number if necessary 5 Touch Done then Save REMOVING AN ENTRY FROM THE CALL HISTORY Procedure 1 Press History 2 If you don t see the...

Page 12: ...TO VOICEMAIL MESSAGES If your voicemail messages are not forwarded to your email then you can use the phone s message button to view and manage your phone voicemails 1 Press the Message button on the...

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