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7 :  V OICE M A IL  

G R E E TIN G   S E T UP   P R OC E D UR E  

1.

 

Press the 

Message

 button on the phone to access your voicemail menu. 

2.

 

Use the up and down arrows to navigate through the menu if needed. 

3.

 

To record your voicemail greeting, touch 

Greeting

 on the touchscreen. 

a.

 

Touch 

Record

 on the touchscreen to record a new greeting. 

 

Once you have recorded your new greeting, press 

Stop

 on the touchscreen. 

 

Touch 

Listen

 to hear the message you just recorded. 

 

Press 

Submit

 if you are satisfied with the greeting, or 

Record

 to record a new 

greeting. 

 

Touch 

Cancel

 (you may have to touch 

More

 on the touchscreen to see this 

option) or hang up if you wish to discard the newly recorded message and 
revert back to the previous greeting. 

b.

 

Touch 

Listen

 on the touchscreen to hear your current voicemail greeting. 

L IS TE N   TO  V O ICE M A IL   M E S S A G E S 

 

If your voicemail messages are not forwarded to your email, then you can use the phone’s 

message button to view and manage your phone voicemails. 

1.

 

Press the 

Message

 button on the phone to access your voicemail menu. 

2.

 

To Listen to voicemail messages, touch 

Listen

 on the touchscreen. 

3.

 

On the Listen screen you will be able to view new, old, and saved messages. Select one of those 
options to access the messages in that category and then use the options below: 

a.

 

Play - Play the message. 

i.

 

To select the next message or previous message, use the down arrow and up 
arrow cursor keys. 

ii.

 

To fast forward or rewind the current playing message by 5 seconds, use the left 
arrow and right arrow cursor keys. 

b.

 

Pause - Pause the message playback. 

c.

 

Delete - Delete the message. 

d.

 

Save - Mark the message as a saved message. 

e.

 

Call - Call the message sender if a caller ID is available. 

R E FE R E N CE S  

Photos and instructions summarized from information retrieved from http://www.avaya.com 

 

Summary of Contents for IP Office 9641

Page 1: ...es and functions of the 9641G model Avaya phones only If you have questions that are not answered in this guide please contact the IT department at 252 728 8506 or submit a support request through the...

Page 2: ...a number 7 Calling from the call history 7 Muting a call 7 Putting a call on hold 8 Transferring a call 8 Setting up a conference call 8 5 Using the contacts button 9 Searching contacts 9 Adding a new...

Page 3: ...phone and displays information such as your extension number time and date and your primary button configuration including park buttons and contacts The up and down arrows on the right can be used to...

Page 4: ...le not on a call until desired volume is reached 12 Mute Press to mute a call that is in progress which will cause the mute button to light up To take the call off mute press the button again 13 Speak...

Page 5: ...the phone number See the photos below for more information about using and switching between the text and numeric on screen keyboards TEXT ENTRY KEYBOARD NUMERIC ENTRY KEYBOARD...

Page 6: ...o call the person you have selected or press details to view the name and extension number CHANGING RING TONES You can choose your ring tone from two different sets of sounds Classic ring tones are si...

Page 7: ...tton to search through the internal directory and follow the instructions from the previous section Calling from Directory MAKING AN EMERGENCY CALL In an emergency dial 9 1 1 from your phone without a...

Page 8: ...wish to add to the call or call from the contacts list 3 When the person answers touch Join to add the person to the existing call 4 To add another party to the conference touch Add on the touchscree...

Page 9: ...little arrow to the left of the name indicating that the user is currently selected 5 Touch Call on the touchscreen to call the person you have selected or press details to view the name and extensio...

Page 10: ...wish to delete 3 Touch Details for the selected contact 4 Touch Delete 5 Touch Delete again to confirm deletion or Cancel if you do not wish to delete the contact 6 CALL HISTORY When pressed the Hist...

Page 11: ...need to touch More to see this option 4 Edit the name and telephone number if necessary 5 Touch Done then Save REMOVING AN ENTRY FROM THE CALL HISTORY Procedure 1 Press History 2 If you don t see the...

Page 12: ...TO VOICEMAIL MESSAGES If your voicemail messages are not forwarded to your email then you can use the phone s message button to view and manage your phone voicemails 1 Press the Message button on the...

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