Avaya IP Office 9641 User Manual Download Page 4

Message 

Press the message button to connect to the voicemail system for 
administering your greeting or checking voicemail messages. 

Contacts 

Press contacts to view entries in your contact list.  All county contacts are 
already included here, and you may add personal contacts into the phone 
as well.  If you are adding an external number that is not part of the 
County’s Avaya phone system, you will need to add a 9 to the beginning of 
the phone number. 

Home 

This button will display your home screen, which contains a world clock, 
weather, my pictures, calculator, and settings by default.  Web applications 
is currently included, but is not supported at this time. 

10 

History 

Press this button to see past outgoing, incoming, or missed calls.  If the 
button is lit, you have missed calls that you have not viewed.  You can 
change between views to see only incoming, only outgoing, or only missed 
calls at the menu in the top right of the history display. 

11 

Volume 

Press + or – to adjust the volume of a call while a call is active.  To adjust 
the ringer volume press the + or – while not on a call until desired volume is 
reached. 

12 

Mute 

Press to mute a call that is in progress which will cause the mute button to 
light up.  To take the call off mute, press the button again. 

13 

Speaker 

Press this button to use speakerphone on an existing call or to make a new 
call on speakerphone.  To take the call off of speakerphone, pick up the 
handset or press the headset button. 

14 

Headset 

If a compatible headset is connected, press this button to make the headset 
active.  When active, the button will appear lit.  To turn off the headset 
functionality, press the headset button again. 

15 

Forward 

Press this button to display the forwarding menu. 

 

NAVIGATING VIA THE PHONE DISPLAY 

Use the up and down arrows on the touchscreen to scroll up and down on your menu to view additional 
programmed buttons. 

To navigate a page at a time instead of line by line, press and hold the up or down arrow as needed. 

 

ADJUSTING THE PHONE STAND 

To adjust the phone stand, press either the top or bottom of the stand against the phone until it locks 
into place. 

 

ON-SCREEN KEYBOARD USE 

The on-screen keyboard is displayed when you add a new contact to the phone.  You will need to use 
the on-screen keyboard to enter the name, but you may use the number buttons on the phone to enter 

Summary of Contents for IP Office 9641

Page 1: ...es and functions of the 9641G model Avaya phones only If you have questions that are not answered in this guide please contact the IT department at 252 728 8506 or submit a support request through the...

Page 2: ...a number 7 Calling from the call history 7 Muting a call 7 Putting a call on hold 8 Transferring a call 8 Setting up a conference call 8 5 Using the contacts button 9 Searching contacts 9 Adding a new...

Page 3: ...phone and displays information such as your extension number time and date and your primary button configuration including park buttons and contacts The up and down arrows on the right can be used to...

Page 4: ...le not on a call until desired volume is reached 12 Mute Press to mute a call that is in progress which will cause the mute button to light up To take the call off mute press the button again 13 Speak...

Page 5: ...the phone number See the photos below for more information about using and switching between the text and numeric on screen keyboards TEXT ENTRY KEYBOARD NUMERIC ENTRY KEYBOARD...

Page 6: ...o call the person you have selected or press details to view the name and extension number CHANGING RING TONES You can choose your ring tone from two different sets of sounds Classic ring tones are si...

Page 7: ...tton to search through the internal directory and follow the instructions from the previous section Calling from Directory MAKING AN EMERGENCY CALL In an emergency dial 9 1 1 from your phone without a...

Page 8: ...wish to add to the call or call from the contacts list 3 When the person answers touch Join to add the person to the existing call 4 To add another party to the conference touch Add on the touchscree...

Page 9: ...little arrow to the left of the name indicating that the user is currently selected 5 Touch Call on the touchscreen to call the person you have selected or press details to view the name and extensio...

Page 10: ...wish to delete 3 Touch Details for the selected contact 4 Touch Delete 5 Touch Delete again to confirm deletion or Cancel if you do not wish to delete the contact 6 CALL HISTORY When pressed the Hist...

Page 11: ...need to touch More to see this option 4 Edit the name and telephone number if necessary 5 Touch Done then Save REMOVING AN ENTRY FROM THE CALL HISTORY Procedure 1 Press History 2 If you don t see the...

Page 12: ...TO VOICEMAIL MESSAGES If your voicemail messages are not forwarded to your email then you can use the phone s message button to view and manage your phone voicemails 1 Press the Message button on the...

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