2420 and 5420 User Guide
Page 6
IP Office 3.2
[15-601077] Issue [7] (5 June 2006)
Basic Call Handling Features
Answering a Call
When a call arrives at your phone, you hear a ringing tone and a blinking bell icon appears on the
associated call appearance.
To answer an incoming call:
Do one of the following:
If you are not active on another call, answer the call using your handset, headset or
speakerphone (see Speakerphone).
or
If you are active on a call already, place the active call on hold (see Hold), and then answer the
incoming call.
or
If the call appearance for the ringing call is not displayed on the current screen page, press
Exit to return to the first page of the Home screen. When you locate the call appearance for the
ringing call, press the corresponding call appearance button.
Note
To redirect an incoming call, press
Drop to redirect the call to Forward On No Answer (if set)
or voicemail (if available).
