Avaya INTUITY AUDIX, Configuration Notes, Page: 9 / 12

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9
Back of IVC6 CARD
RJ11 RJ11
IVP6
RJ11to
PBX
RJ11 to
IVC6 card
RJ11to
IVC6 card
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
RJ11to
PBX
†
To ensure the ports are physically connected correctly, ask the switch
administrator to place calls to each individual INTUITY
TM
voice
channel one at a time. Use the “System Monitor” menu in
INTUITY
TM
to monitor that the correct channel is dialed from the
switch.
15B
7.1 TESTING THE INSTALLATION
†
Refer to the AUDIX Administration manual for further details on
testing the installation.
†
Create two mailboxes associated with two test extensions. Record a
name and personal greeting for each mailbox.
†
Using one test extension, call the other test extension. You should
hear the appropriate greeting (see test scenarios below).
Leave a message. Verify that message waiting indication turns on.
Test call coverage scenarios:
ƒ
Forward all calls - When a subscriber forward all calls to the
INTUITY
TM
number, calls placed to the subscriber should follow the
correct INTUITY
TM
prompt should be played for that subscriber.
ƒ
Busy - Place a call to a busy extension. This should follow the right
coverage path and INTUITY
TM
should play the NO ANSWER
greeting.
ƒ
Call no answer from INTUITY
TM
scenario is the same as above.
If calls are Non-Integrated, check the following:
ƒ
Check the appropriate COS has been assigned to the tip/ring lines.