Avaya INTUITY AUDIX Configuration Notes Download Page 2

Nortel Norstar 

Confidential

 

 

The information contained in this document is provided by AVAYA Inc. to serve as a guide.  See the disclaimer on page 1 

2

3B

3.0  PBX HARDWARE REQUIREMENTS 

 

PBXLink DMI-4(s), one per Four INTUITY

TM

 ports (External 

integration device) is available through Connected Systems 
(888)538-6376. 

 

Systems must support the M7310 Digital Telephone.  One M7310/M7324 
per voicemail port. 

 

700A-4 plugs to divide the DMI4 ports up from one cable 

4B

3.1  PBX SOFTWARE REQUIREMENTS 

 

Minimum Software: DR5 Release 5 or higher 

5B

4.0  SUPPORTED INTEGRATION FEATURES 

 

Forward to personal greeting 
- busy  
- ring-no-answer 
- all calls 

 

Message Waiting Indicator 
- display 

 

Automated attendant  (see section 8.2) 

 

Outcalling 

 

Multiple return-to-operator 

6B

5.0 CONFIGURING THE NORSTAR TO INTEGRATE 

 

7B

Please refer to the PBXLink DMI-4 User Guide Chapter 5 for 
detailed programming of the Nortel Norstar.   

 

8B

Make sure that the extensions for the voicemail stations include the 
station number. 

 

9B

Create the hunt group by setting the stations up to forward from 
one station to the next. 

DO NOT

 include the MWI port as part of 

this hunt group. 

 

10B

Ensure the PrimeLine for each voicemail station is the intercom 
and only one intercom line is assigned to each station. 

 

11B

If the Auto Attendant is to answer incoming calls, only assign 
these trunks to one station. If Auto Attendant is not used DO NOT 
assign any of the trunks to the voicemail stations.   

 

PBX software requirements 

Supported integration features 

Summary of Contents for INTUITY AUDIX

Page 1: ...he PBX and the INTUITYTM system transmits both call information and voice communications The pathway is provided by 2 wire analog single line circuits that connect to IVC6 Tip Ring cards in the system...

Page 2: ...ndicator display Automated attendant see section 8 2 Outcalling Multiple return to operator 6B5 0 CONFIGURING THE NORSTAR TO INTEGRATE 7BPlease refer to the PBXLink DMI 4 User Guide Chapter 5 for deta...

Page 3: ...e the following M enter The main menu will be displayed For example PBXLink DMI 4 version 1 20 12 Nortel Norstar Copyright c Calista Ltd 1997 1999 1 PBX Type Nortel Norstar 2 Advanced 3 Diagnostics Q...

Page 4: ...o MWI The MWI port uses the fourth port by default however if only two ports are populated this setting must be changed to a series of ten 2 s twos 1 Suppress Tones Off for Inband integration 2 Delay...

Page 5: ...ed the system must then be restarted Note With Release 5 0 the switch selection can only be viewed from the Switch Interface Administration Changes to the Switch Selection must be made when calling yo...

Page 6: ...a different group must also be unassigned from group 2 If more than one dedicated MWI channel each channel should be in a different group By convention the highest channels are used as dedicated MWI...

Page 7: ...th Switch Subscriber extension length Administer extension ranges in the table as follows Select Switch Interface Administration menu Select Telephony Administration menu Select Analog parameters Sele...

Page 8: ...ows AUTO ATTENDANT ROUTING TABLE Route Table Administration Incoming Called Business Holiday Day Night Alternate Number Schedule Schedule Service Service Service Mailbox Mailbox Mailbox Bus1 Hol1 NOTE...

Page 9: ...ting the installation Create two mailboxes associated with two test extensions Record a name and personal greeting for each mailbox Using one test extension call the other test extension You should he...

Page 10: ...ce of digits If not check the DIAL PLAN Translation and make sure that it is administered correctly Check if dial tone is being detected by INTUITYTM If not use the Tone Sniffer tool to configure the...

Page 11: ...ns are programmed to support a button which will dial the voice mail access number and the mailbox number followed by the sign the INTUITYTM will prompt for the password Do you hear Please enter your...

Page 12: ...rking is not supported through modems Networking is supported using TCP IP only 8 5 The INTUITYTM takes 4 seconds to tear down the call ID Transfers could take 5 8 seconds to be completed 8 6 Distinct...

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