Avaya INTUITY AUDIX Configuration Notes Download Page 3

Nortel Norstar 

Confidential

 

 

The information contained in this document is provided by AVAYA Inc. to serve as a guide.  See the disclaimer on page 1 

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5.1  CONFIGURING THE DMI-4 

Please refer to the PBXLink DMI-4 User Guide for detailed configuration 
process.  The PBXLink DMI-4 is configured through menus available 
through the 

SMDI 

serial port (COM port).  To access the configuration 

menus through the SMDI

 

port, you must have the SMDI port working with 

suitable terminal emulation software.  In Windows NT, 

hyperterminal 

is 

good for this.  The SMDI port is in SMDI mode by default.  In this mode, 
it produces SMDI packets destined for the application program.  To get it 
out of SMDI mode and into the menus, type the following: 

 

 

 

M  <enter> 

The main menu will be displayed.  For example: 

PBXLink DMI-4 version 1.20.12 Nortel Norstar 
Copyright (c) Calista Ltd.  1997-1999 
1. PBX Type 

 

[Nortel Norstar] 

2  Advanced… 
3  Diagnostics… 
Q  Quit 

Enter Option: 

If nothing appears, check the serial port settings on the terminal program.  
The SMDI port is always configured as: 

 

 

 

9600 bps, 8-N-1 

Assure that the following parameters are configured for the Norstar: 

 

 

  

1. PBX Type   

[Nortel Norstar] 

 2.Advanced… 
  PBX…. 

 

 

 

 

 

  1.Extension Length [X] Enter the number for length of 
digits    

 

 

 

 

 

  2. Name Table [Auto or Manual] Set to Manual  
 Q. Quit 

 

2.

 

SMDI   

 

 

 

 

 

 

1. Message Desk[1] 

 

 

                           

2. CPID Mask [0000000] 

 

 

              

3. MWI Ports[2222222222]*see note   

              

4. Disconnect [Off] 

 

 

 

              

5. CID (KSU Model) [Off] 

 

                           

6. Quit  

NOTE: This example is for systems that have more than four 
ports. This setting is vital in a Norstar because the DMI4 needs 
to build a name table that maps the extension names to the actual 

Configuring the DMI-4 

Summary of Contents for INTUITY AUDIX

Page 1: ...he PBX and the INTUITYTM system transmits both call information and voice communications The pathway is provided by 2 wire analog single line circuits that connect to IVC6 Tip Ring cards in the system...

Page 2: ...ndicator display Automated attendant see section 8 2 Outcalling Multiple return to operator 6B5 0 CONFIGURING THE NORSTAR TO INTEGRATE 7BPlease refer to the PBXLink DMI 4 User Guide Chapter 5 for deta...

Page 3: ...e the following M enter The main menu will be displayed For example PBXLink DMI 4 version 1 20 12 Nortel Norstar Copyright c Calista Ltd 1997 1999 1 PBX Type Nortel Norstar 2 Advanced 3 Diagnostics Q...

Page 4: ...o MWI The MWI port uses the fourth port by default however if only two ports are populated this setting must be changed to a series of ten 2 s twos 1 Suppress Tones Off for Inband integration 2 Delay...

Page 5: ...ed the system must then be restarted Note With Release 5 0 the switch selection can only be viewed from the Switch Interface Administration Changes to the Switch Selection must be made when calling yo...

Page 6: ...a different group must also be unassigned from group 2 If more than one dedicated MWI channel each channel should be in a different group By convention the highest channels are used as dedicated MWI...

Page 7: ...th Switch Subscriber extension length Administer extension ranges in the table as follows Select Switch Interface Administration menu Select Telephony Administration menu Select Analog parameters Sele...

Page 8: ...ows AUTO ATTENDANT ROUTING TABLE Route Table Administration Incoming Called Business Holiday Day Night Alternate Number Schedule Schedule Service Service Service Mailbox Mailbox Mailbox Bus1 Hol1 NOTE...

Page 9: ...ting the installation Create two mailboxes associated with two test extensions Record a name and personal greeting for each mailbox Using one test extension call the other test extension You should he...

Page 10: ...ce of digits If not check the DIAL PLAN Translation and make sure that it is administered correctly Check if dial tone is being detected by INTUITYTM If not use the Tone Sniffer tool to configure the...

Page 11: ...ns are programmed to support a button which will dial the voice mail access number and the mailbox number followed by the sign the INTUITYTM will prompt for the password Do you hear Please enter your...

Page 12: ...rking is not supported through modems Networking is supported using TCP IP only 8 5 The INTUITYTM takes 4 seconds to tear down the call ID Transfers could take 5 8 seconds to be completed 8 6 Distinct...

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